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PARKROYAL Penang Resort, Malaysia
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Reviews (2,711)
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1,095
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69
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2,285 - 2,290 of 2,711 reviews
Reviewed August 20, 2010

had a really nice stay, but i wouldn't describe it as outstanding and expected a little more 'pizazz' for the money. great location though. would recommend getting a room that does not front the street, as quite noisy in the mornings.

  • Stayed: June 2010, traveled as a couple
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2  Thank kat_nick2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2010

I recently stayed at the Park Royal as part of a group on a sporting trip. The hotel facilities are good, rooms comfy and sea-facing room views are fantastic. What really sets this hotel apart is the customer service. The staff smile not because they are told to but because they want to. They genuinely are interested in you and delviering great service. The hotel is also quiet, not the drone of motor boats, jet ski's and activity on the beach.

  • Stayed: August 2010, traveled with friends
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3  Thank ChrisF-Axel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2010

Had our fourth stay here as a stopover on the way back from the UK in January. The staff, facilities and atmosphere are always consistently of a high and friendly standard. My husband and I arrived late after a long trip and the staff were very attentive and kept us informed of progress as our room wasnt ready. Hotel and grounds are very well kept, excellent position, rooms are a little tired but still extremely clean and comfortable(being senior citizens we did find the noise from the Mosque did disrupt our sleep) but everything else was wonderful.
My daughter and I are looking forward to staying again in September 2010 as she hasnt been there before but I have no hesitation in recommending this hotel and am confident we will be happy with our stay again.Also has the best nacho's and Satays ever!!!!!

  • Stayed: January 2010, traveled as a couple
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3  Thank romavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2010

We stayed for four days but we did not spend much time in the resort being out most of the day. The locations was excellent close to a restaurant strip. The food was very good and very cheap in the food hall nearby.

The pool scene was very good and the water slide was lots of fun!

  • Stayed: January 2010, traveled as a couple
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1  Thank neurosis3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2010

We have visited Penang 8 times in the last 12 years and have stayed in a variety of hotels. The Parkroyal outshines them all in terms of service and a focus on customer satisfaction. The staff from front counter to those servicing rooms is friendly and efficient. Every request we made was actioned including late checkouts at no further charge and a day room to stay in when our flight arrived early in the day several hours before check-in. Bring your own wireless or broadband device - connection is free. The breakfasts are scrumptious and are consistently good every day and over successive years. We will stay again on our next trip to Penang. Night markets and Long Beach add to the Penang experience. Enjoy.

  • Stayed: April 2010, traveled as a couple
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3  Thank Hokianga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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