We just returned from spending 10 nights at Penang Parkroyal with our two young children (4 & 20 months) Our overall experience at the hotel was great. We had a family room (an upgrade thanks to the hotel) which was a good size. The rooms were nice but as others have mentioned could do with a update (TV and bathroom). The pool area was great, lovely amount of shade and the water slide was great for both kids. Really liked the idea of lifeguards which added to the family experience. Special thanks to Anas who was fantastic. The management at Parkroyal should not let him go as he is a credit to the hotel. Lovely birthday cake and balloons for my husband provided by the hotel also very lovely touch.
The hotel also has a optician visit on Wednesday. I would recommend this to all visitors who wear glasses or contacts. The service provided by Patrick at Vision First was outstanding. I can honestly say I dont think I have receive service that outstanding my life. He had my glasses ready and delivered to the hotel in 24 hours after driving me back and fourth from the hotel to Georgetown as I wanted to check out all the frames. He also gave my family a beautiful cake for my husbands birthday.More
- Free Wifi
- Free Parking