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“Ferringhi wing amazing standard for price”

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Holiday Inn Resort Penang
Ranked #3 of 10 Hotels in Batu Ferringhi
Certificate of Excellence
Reviewed May 8, 2014 via mobile

Beach wing not recommended. Yes rooms are closer to the beach and the other facilities (beach wing is on beach side, Ferringhi wing is across the road connected by overpass) but the rooms all come with bath tub showers. Ferringhi wing is all completely renovated and very modern and spacious. Definitely worth crossing the road to stay in the Ferringhi wing!

Stayed: May 2014, traveled on business
1  Thank Megan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this reviewResponded May 28, 2014

Dear Megan S,

Warm greetings from Holiday Inn Resort Penang.

Thank you for taking some of your precious time to share your experience with us on Tripadvisor. I was happy to read that you enjoyed your stay with us.

I look forward to welcoming you back to have another wonderful experience with us in the near future.

Sincerely,

Jean-matthieu Beroujon
Executive Assistant Manager

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1,138 - 1,144 of 2,300 reviews

Reviewed May 7, 2014

Stayed at the Beach Wing of this resort for three nights in May. Our first room was on the sixth level and had a view of the beach and pool, but we had to switch rooms because the kids next door were too loud (there is a common door between rooms to allow bigger groups, which also makes the noise audible).
We were transferred to a similar room on the fourth floor, only this time the neighbors were quiet adults. The Beach Wing is a bit dated, and the hallway carpet needs some serious washing. Other than that, the cleanliness level in the room is acceptable, and they cleaned our room daily.
The beds were comfortable, and we slept very well in them. We had trouble with the safe but someone was quick and kind enough to assist us.
Breakfast was not spectacular, but still an acceptable mix of Malay and Western food. We loved the omelet made fresh on request though.
The pool wasn't very big but it was okay for swimming and lounging. They strung a net on one side of it which was perfect for a game of pool volleyball. I loved the loungers they put in the garden by the beach under the shade of pine trees. They also had a pingpong table and mini-billiard table, which provided some entertainment for us.
The hotel is located by the beach in batu ferringhi and right in the middle of the night market strip. There are lots of cafes and restaurants in the area - I would recommend The Living Room Cafe down the road for good food at good prices.
The service was very good in general. The staff were friendly and helpful. They even provide a shuttle to Georgetown that leaves at 10 am and goes back at 6 pm, you just need to register.
If there's one thing the hotel can improve on, I would say to add a bigger pool for the kids coz the current one is too small. Overall, this hotel is ideal for families and friends. Couples on honeymoon or those looking for peace and quiet will do better to stay elsewhere.

Room Tip: If you don't mind walking across the street, stay in a cheaper room at the Tower building. Also...
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  • Stayed: May 2014, traveled with friends
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Thank openlancelot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this reviewResponded May 23, 2014

Dear openlancelot,

Warmest greetings from Holiday Inn Resort Penang!

Thank you for sharing your review on your recent stay with us. We were happy to learn that you enjoyed your stay with us and it was a pleasure to read your highlights regarding our Resort, team and the service.

I have noted your concern regarding the hallway carpet dirty and please rest assured that I have personally spoken with our Executive Housekeeper and a project on carpet shampooing has been scheduled to ensure that we maintain the cleanliness of our product for all of our guests.

It was a pleasure to have you with us and we are looking forward to welcoming you back to the Resort in the near future.

With best regards,

Jean-matthieu Beroujon
Executive Assistant Manager

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Reviewed May 7, 2014

Spent 2 nights here with 2 kids. was upgraded to a bigger room & stay at 20th floor.
room was spacious with nice balcony.
the location is good. food court, night market, restaurant, laundry are within walking distance.
recommended for family with kids!

  • Stayed: April 2014, traveled with family
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3  Thank Siow Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this reviewResponded May 11, 2014

Dear Siow Y,

Thank you for your wonderful review. We are happy to read that you had an amazing stay at our Resort. Please let us know if we can assist with your booking in future and we look forward to welcoming you back to Penang!

Sincerely,

Jean-matthieu Beroujon
Executive Assistant Manager

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Reviewed May 6, 2014

This was our 4th visit to Penang but our first to Holiday Inn. We chose this hotel due to location and price. On check in we were pleasantly surprised to find we had been upgraded to sea view with balcony. Although this hotel has 2 buildings it did not cause any worries as they were connected by a walkway and they both had pools. Breakfast was served in a delightful tranquil setting overlooking the beach. There is plenty of shade under the trees and ample deck chairs for those who want to relax. The night markets are right across the road and plenty if restaurants in the immediate area. The local bus stops across the road and goes to Georgetown every 5-10 mins. The staff were very helpful and made our stay very comfortable. The rooms are spacious and the bathroom was also roomy. We will return to the Holiday Inn next year when we return.

Stayed: May 2014, traveled with family
5  Thank Denstrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this reviewResponded May 23, 2014

Dear denstrip,

Warm greetings from Holiday Inn Resort Penang.

I was so happy to read your wonderful reviews about the resort and we greatly appreciate your compliments on our dedicated team especially for Rosiah, Liza and Maria for their contributions.

I will share your positive feedback with all the team since it is a good motivation to show them that their efforts are truly appreciated by our valued guests.

On behalf of the entire team, we look forward to welcoming you back to have another wonderful experience with us in the near future.

Sincerely,

Jean-matthieu Beroujon
Executive Assistant Manager

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Reviewed May 3, 2014

This is a good hotel on Batu Feringgi beach away from the busy and chaotic streets of downtown Georgetown Penang. The hotel staff were very friendly and helpful.
We had a room on the Tower wing and had a gorgeous view of the ocean. They serve a buffet for breakfast which was awesome. They serve local malaysian traditional breakfast favorites as well the usual western breakfast fare.
They have a nice little swimming pool but you have the beach just footsteps away. Beach deck chairs are provided. The water was OK as in I would swim in it and I did but it is not pristine clear as some of the fine beaches in Hawaii or even up north here in Tanjung Rhu on Langkawi Island.
At night make sure you go to the night market all along the main road outside the hotel.

Room Tip: Tower room have good view.
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  • Stayed: June 2013, traveled with family
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1  Thank waz06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this reviewResponded May 11, 2014

Dear waz06,

Warmest greetings from Holiday Inn Resort Penang.

Many thanks for your valuable feedback that you posted on the Resort website.

I am pleased that we were able to provide you with a memorable experience. I appreciate your kind comments regarding the room, breakfast and service you received from our friendly team.

Thank you for choosing the Holiday Inn Resort Penang. We certainly look forward to welcome you back to our resort on your next visit to Penang.

With best regards,

Jean-matthieu Beroujon
Executive Assistant Manager

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Reviewed May 3, 2014

Everything about the hotel is what you'd expect from Holiday Inn. The staff were friendly and so helpful! The location of the Hotel right next to the beach is second to non when you consider value for money! Coming back to Penang is a nobrainer!

Room Tip: If you're a small family then take the ferringhi tower room with 1 King and 1 Single bed. The ro...
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  • Stayed: May 2014, traveled with family
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1  Thank AllanSibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this reviewResponded May 11, 2014

Dear AllanSibs,

I am pleased you enjoyed your stay with us. Thank you for your wonderful review. Your review will only motivate us to do even better. Were were happy to read that you enjoyed your stay and do look forward to welcome you back in Penang.

With best regards,

Jean-matthieu Beroujon
Executive Assistant Manager

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Reviewed May 1, 2014

My partner and I have just retuned from 10 nights at the Holiday Inn, Batu Ferringhi. Highly recommended. We had this as part of an Air Asia package out of Adelaide, South Australia. This was really cheap and we were apprehensive about it before going. We had no need to be. The flights left on time, arrived on time and were very comfortable. If this experience is the norm I can't understand why anyone is flying on full price airlines unless cost is irrelevant. If you are thinking about using Air Asia out of Oz, go for it.
The Holiday Inn suited us perfectly. It's not as flash as some hotels on the beach strip eg. Hard Rock and Park Royal but it is in a different price bracket. It is very comfortable and well run. The staff were friendly and helpful. The rooms were spacious and very clean.Good breakfasts and a great pool. It is brilliantly located with the night markets right outside, lots of good restaurants close by, buses to Georgetown etc just out the front and it sits right on the beach.
We had a hill view room as opposed to beach view. This turned out to be a real bonus. Our room overlooked a big intersection and we spent many hours sitting at the window, with a coffee, watching the traffic chaos outside. It was great to see this ever-changing view from out air conditioned vantage point. We agreed that we would much rather have this view than the more static, but beautiful, beach view.
We loved our 10 nights at the Holiday Inn. It was like a pair of comfortable shoes to us. Might not be the newest shoes in the closet but the fit was just right.
We would certainly choose it again.

Room Tip: Fly Air Asia and book the Holiday Inn as part of the package. Very cost efficient. Get Room 201 if...
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  • Stayed: April 2014, traveled as a couple
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2  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt_Beroujon, Manager at Holiday Inn Resort Penang, responded to this reviewResponded May 11, 2014

Dear Michael M,

Thank you for your valuable feedback and for taking the time to write a comment of your experience with us on TripAdvisor.com.

We greatly appreciate your compliments about our hospitality service. We are always committed to provide the best service to all of our guests. I will definitely share your positive feedback with all the team to encourage them to continue giving the best service to all of our guests.

We really appreciate your recommendations of the Resort and I am looking forward to personally welcoming you for another memorable stay at our Resort.

With best regards,

Jean-matthieu Beroujon
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Penang

Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Batu Ferringhi
#3 On the Beach Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
Price Range: $65 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Official Description (provided by the hotel):
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi

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