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“Perfect for families”

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Holiday Inn Resort Penang
Ranked #4 of 11 Hotels in Batu Ferringhi
Certificate of Excellence
Dhaka City, Bangladesh
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Perfect for families”
Reviewed October 8, 2013 via mobile

Stuff that I liked about the hotel

1. Kid friendly. They've got theme rooms, game rooms etc all things to keep your kids occupied
2. Pretty good message place overlooking the beach
3. Night market just a minute's walk away
4. Bright rooms, recently renovated building
5. Lovely tours for reasonable prices.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aseif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald M, Manager at Holiday Inn Resort Penang, responded to this review, October 11, 2013
Dear Aseif,

Thank you for your wonderful review. We are happy to read that you had an amazing stay at our Resort. Please let us know if we can assist with your booking in future and we look forward to welcoming you back to Penang!

Sincerely,
Donald Morris
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,167 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (653)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Singapore, Singapore
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 8, 2013

Did 4D/3N in Penang Batu Ferringhi - had a great time at Holiday Inn which is a nice resort, which a new gym and fabulous location. The staff were very helpful, even upgraded my room when the aircon was having an issue. I would say that Room Service is a bit pricey, Breakfast wasnt fabulous but food was nice. Great having (free) wifi in the room and hotel.

The hotel is just outside the bus stop where express buses run to Georgetown, I took bus on a number of days and was very convenient. The hotel tour desk arranged for a city tour and cabs to airport and make things very easy for me.

Overall had a great time - fabulous location, great food ... actually excellent food and nice clean place

Room Tip: Corner rooms are larger!
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mal D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald M, Manager at Holiday Inn Resort Penang, responded to this review, October 11, 2013
Dear Mal D,

Greetings from Holiday Inn Resort Penang!

Thank you for taking some of your precious time to share your experience with us on Trip Advisor. It is pleasing to learn that you had a wonderful and memorable stay with us and we highly appreciate your compliments regarding the service provided by our team.

We do hope that your personalized and memorable experience will bring you back here in the near future.

Sincerely,

Donald Morris
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 6, 2013

We are here with two teenagers and we are experienced travellers. We have had a wonderful visit here, our third, but our most interesting, as the kids are old enough to do some 'full on' day trips. This hotel is lovely, the rooms are clean and the lobby is lovely too, nice pool and beautiful breakfast and lovely staff. The 101 bus right outside the hotel is so convenient, we have used it every day, 10.80 RM for four people to Little India, the heart of heritage listed Georgetown, is recommended. The buses are cool and clean and run frequently. Several people we have met love this hotel so much they come every year. Night markets right outside are fun and there are plenty of places to eat. We stayed in beach wing with hillview room. I like this view, the street below is interesting and double glazed windows mean traffic sounds are blocked out.

Room Tip: We are in beach wing with hillview, I like this view, on 4th floor.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret-Ann C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald M, Manager at Holiday Inn Resort Penang, responded to this review, October 10, 2013
Dear Margaret-Ann C,

Greetings from Holiday Inn Resort Penang!

Thank you for sharing your recent experience with us on TripAdvisor. I am happy to know that you like our room, breakfast, pool and our staff.

On behalf of the team, we thank you for choosing our Resort as your holiday destination. We would love to have an opportunity to welcome you back to Holiday Inn Resort Penang on your next visit to the island.

With best regards,

Donald Morris
Executive Assistant Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 5, 2013

Stayed at Holiday Inn with my husband early September for a week. Our first room allocation was on 2nd floor with a colorbond roof to look at and people in the garden and pool area could look straight in our room. My husband spoke to the assistant manager, a lovely young woman, and we were moved to the 6th floor with no problem at all.
Our room was large and very comfortable. We didn't have any problem finding a sunbed to lay on by the pool or in the gardens. The staff, from the wonderful lady who cleaned our room, up to management were exceptional. Always friendly and nothing was a trouble.
Our only criticism would be that the Seaview rooms on the sea side of the hotel do not have balconies which I think is disappointing when there is such a glorious view.
Close, outside the door, to the night markets, lots of eateries with great cheap food. Lots of tailors to choose from with great service. This hotel is in a great spot.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ToshHusky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald M, Manager at Holiday Inn Resort Penang, responded to this review, October 10, 2013
Dear ToshHusky,

Greetings from Holiday Inn Resort Penang!
We would like to thank you for your nice feedback in regards with our Resort, service and staff through Trip Advisor.

Your compliment regarding our hospitality service is highly appreciated since this is the indicative that our service has met your satisfaction and will surely raise our spirit in constantly giving the best service for our valued guests.

Thank you for residing with us and we look forward to welcoming you back to the Holiday Inn Resort Penang in the near future.

With best regards,

Donald Morris
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rutherford, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 4, 2013 via mobile

We just returned home from The Holiday Inn. We were actually booked in somewhere else but changed after a few day to The Holiday inn mainly for the location and I am soooo glad we did. We chose a Kids Suite and if your traveling with kids by splurge a little on one of these. The room was large (for Asia) so comfy with everything needed then there is the breakfast WOW I have had the pleasure of staying at many
Places around Asia and the South Pacific but I have never had a breakfast like what they have before yum only problem is there is so much to chose from you won't want to eat anything until dinner time and when in Penang and there is so much amazing food this isn't so good. The location is fantastic as well.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thesaxbys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donald M, Manager at Holiday Inn Resort Penang, responded to this review, October 10, 2013
Dear thesaxbys,
Warmest greeting from Holiday Inn Resort Penang.

Thank you for your wonderful review regarding your recent stay with us.

It’s a pleasure to hear that you enjoyed a memorable stay with us and I am happy to know that you enjoyed our Kids Suite as well as our buffet breakfast. I will definitely share this with the entire team, who will feel much appreciated that they provided a memorable stay for you.

Thank you again and on behalf of the team, we certainly look forward to welcoming you back to this beautiful island in the near future.

With best regards,

Donald Morris
Executive Assistant Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kildare
Level Contributor
41 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 1, 2013

I am a platinum priority club member for many years and had high expectations for this hotel, location great but even though we had an ocean front suite, it was tired and in disrepair, sunbeds in while hotel needed replacing many years ago, ordered some double shots to room for nightcap and received very small measures, when i mentioned it, rather than deal with it quickly, staff called room and came up all arguing about the drink sizes,decided to check out after one night instead of planned 4 night stay. great location and could be a great hotel if some investment was made

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BusyTravellerKildare
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Resort Penang, responded to this review, October 18, 2013
Dear BusyTravellerKildare,

Thank you for being an IHG Rewards Club Platinum member and for writing us a review. It is great to hear you were satisfied with the location of our property. We are very sorry to read that you experienced inconvenience due to your room accommodation and the service you received. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Once again, thank you for your thoughtful comments. We hope to have another chance to make your stay as best as it can be.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed October 1, 2013

As a party of four adults and children travelling. We had a fabulous time at Holiday Inn, the service and friendliness from all staff was brilliant, breakfast was great. The rooms were spotless, fresh and bright. Would highly recommend a stay here on the sea view side of the hotel, sitting on the balcony at night was beautiful

Room Tip: My personal choice is sea view with a balcony
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Blueboys1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Resort Penang

Property: Holiday Inn Resort Penang
Address: 72 Batu Ferringhi, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Batu Ferringhi
#4 Business Hotel in Batu Ferringhi
#4 On the Beach Hotel in Batu Ferringhi
#4 Romantic Hotel in Batu Ferringhi
#6 Family Hotel in Batu Ferringhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Resort Penang 4*
Number of rooms: 358
Official Description (provided by the hotel):
The Holiday Inn Resort Penang, together with its excellent location in the heart of famous Batu Ferringhi makes it easily accessible to the Night Market, shops and restaurants. The resort is situated right on the beach, split into two buildings- the Beach Wing, located at the beachside, or Ferringhi Tower, located directly across the road to the beach. The Ferringhi Tower commands spectacular views of both the hills and sea front and is linked by an overhead covered walkway. 358 spacious rooms with a great combination of Family Studios and Kidsuites, the resort is perfect for families and couples looking for a retreat. To also make your every moment of your stay an absolute delight, we make every dining experience special in its own way. As the only hotel offering speciality Northern Indian cuisine, it will be feast that will leave you with 'spicy' memories. At the Holiday Inn Resort Penang, you will discover an exotic way to truly enjoy your vacation and cherish every minute of it. Right from the warmth of the people, the quaint sights & sounds of the island's rich cultural heritage and the rejuvenating hospitality of Holiday Inn Resort Penang. ... more   less 
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Also Known As:
Holiday Inn Resort Penang Hotel Batu Ferringhi
Holiday Inn Penang
Holiday Inn Georgetown
Georgetown Holiday Inn
Holiday Inn Resort Penang Batu Ferringhi

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