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“nice room & service”

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Hard Rock Hotel Penang
Ranked #2 of 11 Hotels in Batu Ferringhi
Certificate of Excellence
Reviewed January 2, 2014

We stayed here for 11 nights over Christmas & New Year. Overall no complaints & we selected based on trip advisor reviews + wanted somewhere with something going on over the festive period. We have 2 young babies & as it turns out did not spend a great deal of time in & around the hotel itself. The main consideration for us was the room - which we went for suite so we could have access to fridge, hot water, sink etc for all the baby needs. The room was a reasonable size & slept us comfortably - maybe a little tired but this is not unusual for a high turnaround family hotel. This also gave access to the Kings Club on the top floor - which was a bonus for breakfasts & evening drinks. Johan & the team gave us great personal service - for which many thanks. The breakfasts there were nice & eggs cooked to order & a lovely view from the 6th floor balcony. Not sure about the regular breakfast room - we went down just to take a look but seemed hot & crowded. A couple o personal gripes - 1) No fresh orange juice at breakfast - something resembling that watered down & the same for apple & mango. 2) Too much sand around the pool for our liking - not even possible to walk all around the pool without stepping in sand. Though the pool is big - we found limited outdoor space. Ultimately - we did not eat in the hotel other than breakfasts & also went to some festive functions which seemed better at other hotels. I guess they are all pretty similar & we did not see the rooms at other hotels, but next time would probably select another. The staff throughout the hotel were very polite & helpful - which should also mention.

Room Tip: The suites do seem bigger & more spacious - maybe worth the extra with access to Kings Club. The...
  • Stayed: December 2013, traveled with family
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Thank Andy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,246 - 3,252 of 4,465 reviews

Reviewed January 2, 2014

Well, i heard like gzillion( ok, like 10+) reviews from my friends and family about this hotel.Everyone rate it as 5/5.So, my expectation about this hotel are high before i been there.
I went about 2 weeks ago.And this is my review..

THE ROOM : For the price i paid, I think nothing so special about the room, yeah, there's a large celebrity pic hang on top of your headbed and on top of bathroom sink, but that's about it.Average size bathroom and bedroom...I like the channel selection though..more interesting than most hotels.

FOOD: It's freakin' expensive, BUT if you adventurous enough to try local dishes, there walking distance food outlets outside the hotel.There are more affordable,quite tasty and kinda cheap...but not all are cheap...pick wisely.

POOL/BEACH: Pool always full of kids running and swimming around, if you like quiet-private-time-by-yourself-at the-pool -kinda-person...this is not your place.OR maybe don't come during school holidays.The private beach conveniently right next to the pool around..which is great.There also a few water activities like jetski, etc at the beach area.

STAFFS/LOBBY : the staffs aare friendly, very helpful when you approach them.
About the lobby, nothing really interesting ..it's rather small though, has Hard rock shop next to the entrance...the price again, freaking expensive.

Room Tip: Choose the pool view..otherwise your facing at the half of the building and street.
  • Stayed: December 2013, traveled with family
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Thank Jalanqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

We stayed in this beautiful hotel at Batu Feringgi, Penang, one of the most popular beach resort in Malaysia and the region, the location itself is known as "Pearl of the Orient". Very clean hotel with very good view of the pool and the beach if you are staying at sea view rooms. Close to major attractions such as spice garden, butterfly garden and handicraft centre with some minutes driving. Night market is also reachable by walking.

Excellent water playground and theme for children without having to go to the sea and worry about the waves. We all enjoyed our stay at Hard Rock Hotel. However, it will be enjoyable if we are willing to pay slightly more than the other hotels doting the beaches of Batu Feringgi.

Saharudin Muhamad Toha & Family of 6
Kuala Lumpur, Malaysia
Staying in August 2013
Report: 02/01/2014

Room Tip: Take the room with pool view and sea view and if possible take the room at ground level facing the p...
  • Stayed: August 2013, traveled with family
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2  Thank SAHARUDIN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Guess this place is ok if you like old trashy rock pop memorabilia, pool full of kids, towels on beds from 07.00am onwards, pool full of kids! Breakfast options varied but hot dishes not hot. Bar drinks very expensive beware of this compared to outside of the hotel. Reception staff great though, very helpfull but can go into auto mode and not listen. Sum up great if you gave kids, avoid if you don't.

Room Tip: Higher levels only
  • Stayed: December 2013, traveled as a couple
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1  Thank Iannh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2014

Postives:
- great, comfortable sized rooms
- fantastic swimming area for kids
- beach water sports are not expensive
- taxis are always at the hotel and its easy to get one

Negatives:
- water is from the tap which is a caution for us foreigners
- pizzeria was slow in bringing drinks and food
- if you are a late sleeper, its hard finding sun beds for the number of people in your party
- the breakfast was okay but to get in you had to wait for ages
- restaurants in the hotel are extremely overpriced

Room Tip: Get a room with a sea view cause you are guaranteed to get one Get a room on a higher floor because...
  • Stayed: December 2013, traveled with family
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Thank Sophia U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2013

Yes, as many reviewers have pointed out, this place always seems to be busy, but if you can avoid the weekend and the famous 2N/3D Malaysian holidays, so much the better. The pool area is a fantastic attraction if you have children, which we don't. It certainly did not detract from our enjoyment however. The service we received in this hotel was faultless. Even though the building itself is old, the décor throughout was quite contemporary as you would expect from this chain. Room was spacious and the bed very comfortable. Local cafes abound if you fancy cheap eats and the hotel even provide a courtesy shuttle bus to the hawker stalls at Long Beach. Breakfast here was more than adequate but we did take our other meals outside (avoid the hideous Slow Rock Café). My partner made use of the spa and had a thoroughly enjoyable time. The beach itself is nice and is literally a few steps from the pool area. Personally I did have a relaxing time here despite the noise at the poolside. Recommended.

Room Tip: If you like the idea of swimming out of your room, take the third tier accommodation. It has a patio...
  • Stayed: December 2013, traveled as a couple
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1  Thank Katman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2013

Stayed at HRP for a week with my family and truly enjoyed it. The swimming pol is great for kids, and the beach comes with a a lot of activities. The usual surroundings with souvenir shops an local restaurants comes handy if you get tired to have your meals at the hotel. A very good value if you take the family suite.

  • Stayed: February 2013, traveled with family
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Thank Patinec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hard Rock Hotel Penang

Address: Batu Ferringhi Beach, Batu Ferringhi, Penang Island 11100, Malaysia
Phone Number:
Location: Malaysia > Penang > Penang Island > Batu Ferringhi
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Batu Ferringhi
#2 Spa Hotel in Batu Ferringhi
#2 On the Beach Hotel in Batu Ferringhi
#2 Romantic Hotel in Batu Ferringhi
#2 Business Hotel in Batu Ferringhi
#3 Family Hotel in Batu Ferringhi
Price Range: $97 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Penang 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 50-inch LCD TVs, BOSE Sound Systems, complimentary Wi-Fi and wired connectivity and an interactive IPTV system with free HD Blockbuster movies on demand. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more   less 
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Also Known As:
Hard Rock Hotel Penang Batu Ferringhi

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