A hotel to experience if hard rock is your thing but let us be clear, the only thing 5 star about this hotel is it's prices!
The food generally is very mediocre. The breakfast room is like a school cafeteria. The chefs though struggled to cook a half decent egg. The coffee was awful. The presentation and quality of food was ropey!
The resort was almost non-existent with very limited restaurant choice of any quality in what is supposed to be a five star resort.
The staff were very friendly but given the environment, young and their inexperience showed. This though was more than compensated by the wonderful Malay friendliness and obliging charm.
The swimming pool in the hotel was so nice. The largest I have seen in a hotel. It was very entertaining for kids with great water slides. These more than made up for the lame kids club. Going out of season is no excuse.
Half way through our stay we moved rooms and upgraded to a pool room. The concept of opening your French doors onto your own sun deck with loungers and then to step into one part of the swimming poll was so nice and made a significant improvement to our stay.
I hope like us if you go, that you don't check in as we did when there is live entertainment in the hotel. With the reception desk being situated adjacent, it was more like trying to have a conversation in a nightclub!
Am I pleased I had the experience - yes. Would I return to this hotel - no. Would I recommend it - yes, as long as expectations are set prior as written here. Is the Hard Rock a long stay vacation hotel (we were there 11 nights) - I would not say so. Would I book another vacation in Malaysia - most certainly!!
- Official Description (provided by the hotel):
- Located at the famous Batu Ferringhi Beach in Penang, Hard Rock Hotel Penang is a trendy hotel that sets itself apart from the conventional beach resort; blending rich music culture, contemporary design, and family friendly facilities. The 6-storey hotel boasts 250 rockin' rooms and suites, most of which feature beach frontage. The modern structure is completed with tastefully furnished bedrooms such as sensual guest bathrooms, Sleep Like a Rock(R) signature bed and modern in-room amenities. All rooms are fully equipped with DVD/CD players, 32-inch LCD TVs, iPod docking stations, complimentary Wi-Fi and wired connectivity and an interactive IPTV system. At the Hard Rock Hotel Penang, we serve rockin' food that is suitable for everyone; authentic American cuisine at the world famous Hard Rock Cafe, delicious Italian food at the Pizzeria and Asian and International cuisine at The Starz Diner. Hard Rock Hotel Penang features the largest free-form pool in Northern Malaysian. With a large play area, the pool is a hit with children. We provide facilities for everyone and plethora of fun activities and entertainment all day. Modern, non-traditional design and cutting-edge technology permeates Hard Rock's extensive indoor/outdoor meeting and event space. Anything from intimate private meetings in Penang to spectacular banquets that seats up to 300 guests, Hard Rock Hotel Penang provides extreme Rock Star service to ensure you a rockin' event success. ... more less
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- Also Known As:
- Hard Rock Hotel Penang Batu Ferringhi