We are a family of five with three young children and have just returned from the Hard Rock in Penang. We had a brilliant stay and our young children are very sad to be back in London.
The four outstanding features of the hotel for us were
1) The amazing swimming pool and water slides, set in beautifully maintained gardens directly on the beach
2) the staff in all areas of the hotel are easily the best we have come across on our travels, it comes across strongly that they actually enjoy working in the hotel.
3) The music, we love the live music, the music by the pool and the great ipod docks in the rooms
4) We loved the design and decor of the hotel, it is cool and funky, the rooms are luxurious and the beds are heaven.
For us the Hard Rock was the perfect combination of luxury and service, minus the stuffy formal side of high end hotels that we simply do not enjoy. On our way back to the hotel we shared a car with people staying at the 5* Shangri La on Batu Ferrenghi. While they liked the hotel, they complained about precisely this issue; the bar was always completely empty, they hadn't spoken to another person for the whole week. We have made many friends staying at the Hard Rock and hope to be back soon.More
- Free Wifi
- Free Parking