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“Excellent staff who are very accommodative and always smiling.”
Review of Gokulam Park

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Gokulam Park
Ranked #1 of 1 Hotels in Kaloor
Reviewed August 4, 2014

The stay at gokulam park was very comfortable and homely.The food was superb and spread was amazing.Will definitely stay again on my travel to kochi.The front office staff are doing a wonderful job.Keep it up.

  • Stayed: July 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank TST454
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, General Manager at Gokulam Park, responded to this reviewResponded August 5, 2014

Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
Rajesh Gopinath
General Manager
Gokulam Park.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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177 - 183 of 347 reviews

Reviewed August 2, 2014

I have stayed at this hotel many times during the period 2004 -2005 when the hotel was new and top class.

This time around, I arrived with my family and aged parents, at around 9.30 pm. We were shown a couple of rooms in the main block which we rejected because of the dusty smell. We were then directed to rooms in the extension block, where the rooms had the same dusty smell and the whole block had the smell of a place that has not been used for sometime.

Back at the main block - and it was a 5 minute walk each way - we were allotted rooms in one of the floors that was clearly work in progress. The carpet in the corridor was coated with dust and we travelled to our rooms with our nostrils covered. The rooms had a smell that was a combination of paint and dust and we were forced to keep the windows open for a while.

The room itself was clearly just about 90% done. As we entered, the panel above was dirty and in need of a final coat of paint and most parts if the room was in need of finishing. Obviously, the supervisor who cleared the room for guests to stay, had not done his job! Very few TV channels were available and none of the sports channels.

We stayed at this hotel only because it was too late in the evening for my tired family, to relocate. The hotel had no business giving us rooms that were unfinished. Hotels that undergo renovation, usually do it floor by floor and hand over the rooms only when an entire floor is ready. Not so this hotel! We will not stay at this hotel again.

I have rated this hotel as average and not poor, only because the property is still good and they can restore lost glory with some effort.

  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank RamTheWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, General Manager at Gokulam Park, responded to this reviewResponded August 5, 2014

Dear Valued Guest,

Thank you, for your recent stay at Sarovar Portico Kochi,Gokulam Park, and for your valuable feedback on Tripadvisor.

We have noted the concerns that you have highlighted regarding housekeeping services, renovation and sports channels, are working towards improving the same. Please note that almost all the sports channels are available with us now. On renovation, we will complete it as early as possible and will ensure that it will not affect the guest comfort stay in future.

We look forward to welcoming you back at Gokulam Park, Kochi.

Yours sincerely,
Rajesh Gopinath
General Manager
Gokulam Park.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2014

The rooms were fairly spacious and clean, the staffs were very friendly and keen in helping us, especially the reception guys. the guards need to get proper training to help the guests not even he don't want to open the gate for us....

  • Stayed: July 2014, traveled on business
    • Location
    • Rooms
    • Service
1  Thank Bijoy5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, General Manager at Gokulam Park, responded to this reviewResponded August 5, 2014

Dear Valued Guest,

Thank you for posting your review of Sarovar Portico Gokulam Park. We are glad that you enjoyed a comfortable stay.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon. We have seriously taken your comments on the security guards and will do the necessary steps to improve the service.

Yours sincerely,
Rajesh Gopinath
General Manager
Gokulam park.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

I was there last week for a Business Trip for a day and i had done the booking via Telephone, and within 5 Mins it was confirmed ... really nice....the check in was a breeze and the room was spacious and cozy , the view towards cochin city was also nice , the breakfast was good , the only minus point which was there was no soap or any other toilet items in the bathroom which i found out while taking bath , luckily i always carry this which came in handy. i hope this will be a minor glitch otherwise a nice place to stay.

  • Stayed: July 2014, traveled on business
    • Value
    • Sleep Quality
    • Service
1  Thank vraghuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, General Manager at Gokulam Park, responded to this reviewResponded August 5, 2014

Dear Valued Guest,

My team and I are delighted that you enjoyed your stay at Sarovar Portico Gokulam Park.

Thank you for your valuable feedback. We have taken a note of your comments regarding the housekeeping shortfall, will address and rectify the issues highlighted.

We hope to be of service to you again in the future.

Yours sincerely,
Rajesh Gopinath
General Manager
Gokulam Park.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2014

We had conducted many programmes at the Gokulam Park every time their food, accommodation and services were beyond our my expectation.

An ideal place for conferencing and stay. Absolutely delicious food and outstanding service
The best location for residential, non residential conferences, , meetings
Beautiful halls, superb food,

Kudos to the General Manger and his Team

Keep up the Great work

Nirmala Lilly
Cochin

Room Tip: best place for dine and wine
See more room tips
  • Stayed: May 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank Nirmala L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, General Manager at Gokulam Park, responded to this reviewResponded July 12, 2014

Dear Madam,

Thank you very much for your valuable feedback on our hotel in TripAdvisor. We really appreciate you for spending your time for the detailed feedback on our services, food and conference facilities.
We, entire team at Gokulam Park welcome you back and hope to serve you soon.

your sincerely,
Rajesh Gopinath,
General Manager
Gokulam Park.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 10, 2014

we stayed at Gokulam Park almost 5-10 occassions with family. starting from the booking/reservation calls, we feel satisfied with the approach, dealing and treatment we get from the staffs at reservation desk and during stay- from the well experienced reception executives, room services etc.,

really we appreciate the management team to keep such staffs in their team who helps to keep the hotel name up in the industry. also they should try to do the needful to them to retain their services with your hotel group.

all the very best and best of luck to the Gokulam park team!!!

Room Tip: higher floors on new building complex
See more room tips
  • Stayed: July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank poonam7783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, General Manager at Gokulam Park, responded to this reviewResponded July 12, 2014

Dear Valued Guest,

Thank you for your excellent feedback on our services at Trip Adviser. We, team Gokulam Park are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.


Yours sincerely,
Rajesh Gopinath
General Manager
Gokulam Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014

Excellent stay and conferencing. My team had selected Gokulam Park Hotel for residential conference with an anticipation that it would be okay. But, after the conference, each delegate
has complemented me for selecting Gokulam Park with neatly made up rooms having ample supplies and clean ambience for the conference. Complimentary breakfast, lunch and dinner were of top quality in presentation, taste and satisfaction. I shall definitely recommend this hotel for stay and conferencing.
Soman S. P., CEO, Skiltek Group of Institutions

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Soman P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, General Manager at Gokulam Park, responded to this reviewResponded July 8, 2014

Dear Soman sir,

Thank you for posting your review of Sarovar Portico Gokulam Park, Kochi. We are glad that you enjoyed a comfortable stay and the conference.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,
Rajesh Gopinath
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Gokulam Park

Address: Opp. P.V.S. Hospital | Kaloor, Kaloor, Kochi (Cochin) 682017, India
Location: India > Kerala > Kochi (Cochin) > Kaloor
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Kaloor
Price Range: $50 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gokulam Park 4*
Number of rooms: 65
Official Description (provided by the hotel):
Gokulam Park, a Sarovar Portico hotel, is Centrally located opposite PVS Hospital in Kaloor, Cochin. The hotel is conveniently situated in the city's business and prime shopping hub. Kochi, the commercial capital of Kerala is indeed the 'Queen of the Arabian Sea,' where ancient civilization gracefully mingles with modern life. You can choose from 65 well-furnished superior room and executive suites, tastefully decorated and appointed with amenities such as air-conditioner, wall-to-wall carpeting, mini bar, en-suite bath complete with toiletries and a supply of hot and cold running water, mini bar, a safe, direct dial telephone, satellite television and attended to a round the clock room service. All the bathrooms are equipped with tubs and telephones, besides a sprinkler and smoke detector in each room. You can enjoy your meals at 'Periyar,' an in-site restaurant serving delicious multi-cuisine fare. 'Champs' is the 70-seater sports bar stocking a variety of liquor and soft beverages. If you are in mood for some deep sea delights, head to 'Yovan Restro Spa', a seafood specialty restaurant. Among other facilities, Gokulam Park provides corporates with a well-equipped business centre, in addition to dry-cleaning and laundry service, high speed internet access, fitness centre, banquet room and foreign exchange counter among others. ... more   less 
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Also Known As:
Gokulam Park Hotel Kochi (Cochin)
Park Inn Gokulam
Park Inn Kochi

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