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Gokulam Park
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Reviews (358)
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Reviewed January 18, 2013

This hotel is located in Kaloor on main road. The rooms are spacious and have large windows for outside view and sunlight. Hotel is well maintained.

All the meals are extremely good and priced well. Approx 500 for buffet lunch/dinner including taxes.

Toiletries given are not of best quality/ brand, but given the moderate room tariff , one can overlook these

  • Stayed: January 2013, traveled on business
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4  Thank smfaisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, Manager at Gokulam Park, responded to this reviewResponded January 23, 2013

Dear Valued Guest,

My team and I are delighted that you enjoyed your stay at Sarovar Portico Kochi.

Thank you for your valuable feedback. We have taken a note of your comment regarding the toiletries, will address and rectify the issues highlighted.

We hope to be of service to you again in the future.

Yours sincerely,

RAJESH T G
GENERAL MANAGER
GOKULAM PARK

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2013

We spent a week at this hotel during the end of 2012 and beginnig of 2013. The hotel has a friendly atmosphere, but needs a better trained staff. However, when saying what you want, they do their best to meet your demands. Unfortunately, it is a little tiring. On the other hand, it is encouraging to see how almost everybody does his/her best to satisfy you.
Our room was comfortable, food in the hotel restaurant good and plenty.
There is a well equipped fitness center and an acceptable swimming pool. Also the business center is O.K. in case you need to work on computer or print something.
We celebrated the New Year´s Eve in a large Convention Hall with very good food and drinks and noisy music and program, fortunately in another hall. But at the hotel itself everything was quiet.
There is a very busy street outside, so the hotel offers a sort of oasis of quietness and relaxation.

Room Tip: I guess rooms on higher floors have a better view.
  • Stayed: January 2013, traveled with family
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5  Thank Svatava K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, Manager at Gokulam Park, responded to this reviewResponded January 23, 2013

Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

RAJESH T G
GENERAL MANAGER
GOKULAM PARK

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Reviewed January 9, 2013

This is a good example of a Hotel with high std. physical infrastructure let down by poorly trained staff ! Central location, large, well-lit & equipped rooms, large excellent Convention Hall facilities, high quality & variety in cuisine choices - but service stds. disappointing ! Hand-towel, soaps & toiletries etc. kept only for one person in a double-occupancy room. Found a large Tear in my Bath-towel - an absolute no-no in a 4star facility ! Cable TV provided, but many English Channels were blocked / not subscribed. Had to call & remind Housekeeping three times to bring the bottles of drinking water. And while checking out, in spite of advance intimation to the Front Desk, no staff came to help out with our heavy baggage.
Unfortunate that poorly trained staff let down what was otherwise a pleasant stay. We especially enjoyed the lunch buffet for its variety of local specialties and high quality.

Room Tip: Not much of a view available, but rooms on the upper floors have reduced traffic noise.
  • Stayed: December 2012, traveled as a couple
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4  Thank TLP-KUMAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rajeshgopinath, Manager at Gokulam Park, responded to this reviewResponded January 14, 2013

Dear Valued Guest,
I am personally dismayed to know of the incidents which affected your pleasant stay at Sarovar Portico Kochi. We will certainly take necessary corrective measures and we will do our best to delight you, should you give us the opportunity in future.
We look forward to welcoming you back at Gokulam Park Portico Kochi.

Yours sincerely,
Rajesh T G
General Manager

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Reviewed December 20, 2012

Buffet dinner was great but morning breakfast was ok with limited choice. Rooms need refurbishing. I realised they are doing at some parts. Ambiance was okish. They need to work on what they are offering to guest in terms of hospitality.

Stayed: December 2012, traveled as a couple
3  Thank jins_xavierr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xavier A, Manager at Gokulam Park, responded to this reviewResponded December 25, 2012

Dear Valued Guest,

My team and I are delighted that you enjoyed your stay at Gokulam Park, Kochi.

Thank you for your valuable feedback. We have taken a note of your comments regarding the Rooms and breakfast and will address and rectify the issues highlighted.

We hope to be of service to you again in the future.

Yours sincerely,

Xavier V Antony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2012

Went 1st time to Kochi and stayed in this hotel recommended by my colleague. A Nice place, well spaced room, and pleanty of sunshine, though I saw it only during check-in and returned in evening. Comfortable stay and nice food. However, next time will try another for good comparison

  • Stayed: October 2012, traveled on business
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Thank SanjaySri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Xavier A, Manager at Gokulam Park, responded to this reviewResponded December 25, 2012

Dear Valued Guest,

My team and I are delighted that you enjoyed your stay at Gokulam Park, Kochi.

Thank you for your valuable feedback.

We hope to be of service to you again in the future.

Yours sincerely,

Xavier V Antony

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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