Our family group of seven visited Waitomo Caves for one night in the middle of winter. We needed an experience that was suitable for all ages but we're not really fans of the crowded tourist attractions. We chose Spellbound as they are a smaller group tour and we were not disappointed. We had another family of four in our group and that was the tour full. The tour guide, Norm, is a long time resident of Waitomo and spent his youth caving in the area so he was very knowledgeable about the area and a super friendly guy. We visited two caves, and went for a boat ride in one of them. When the lights were off, and we were all silent as we were floating along, it was like being in the centre of the universe. It was extremely good value. Thoroughly recommend Spellbound Tours.