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“STAY ELSWHERE”

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Waitomo Caves Hotel
Ranked #4 of 5 Hotels in Waitomo Caves
Sydney, Australia
Level 3 Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“STAY ELSWHERE”
Reviewed February 1, 2011

We stayed at this hotel for just one night whilst visiting the Waitomo Caves but were bitterly disappointed. It is simply past its use by date.
We stayed in what was supposedly a King Suite. The only good thing about the room was the comfort of the bed. The bathroom was the size of a normal separate toilet but included a tiny shower cubicle and a hand basin.
The included breakfast was also very poor and the crockery was old and crazed.
We recommend that you look for alternate accommodation.
SydneyCressy

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
1 Thank William4599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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523 reviews from our community

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Lancaster
Level 5 Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed January 31, 2011

We booked a night here with trepidation after reading the reviews. My heart sank as we drove into the drive & entered the reception. But the receptionist was friendly & helpful. Our room, with a double and single bed, was 1930's style and in need of a good refurbishment, but was clean as was the tiny en-suite shower room. We went down for evening meal feeling nervous but actually had a very good meal at a very reasonable price and we are pretty demanding where food is concerned. The breakfast was more basic. This could be a fantastic hotel with some investment but for one night was fine.

  • Stayed December 2010, traveled with family
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Helpful?
Thank chatterboxLancaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level 3 Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed January 25, 2011

My wife and I stayed in the Turret Room at the Waitomo Caves Hotel for one night while on our honeymoon. I would describe this hotel as "quaint." We checked in and saw only the single clerk. Our room was on the third floor, up two steep flights of stairs. But once there, the room itself was very serviceable. It was large and had plenty of light. The bathroom was also large. However, the bed was not particularly comfortable and everything was outdated.

During our stay we saw only six other guests (two in the hallway, four at breakfast). We also only saw a single staff member at the front desk. The hotel was very quiet. Breakfast was included but was sparse, offering juice, cereal, toast, granola and canned fruit. The best part of the hotel was its proximity to the local attractions, including the Ruakuri Cave and the Waitomo Glowworm Cave; both were within 10 minutes drive. Also, I highly recommend the Huhu Cafe for either lunch or dinner, which was a 5 minute walk from of the hotel (we went for lunch and then went back for dinner because it was surprisingly great for being in the middle of nowhere). But back to the hotel, overall, it is a decent place to stay to visit the Waitomo Caves, but I don't recommend it as a destination to itself.

  • Stayed December 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank froboy4196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 19, 2011

We booked into the hotel months in advance for a 2 night stay during our honeymoon, what a mistake that was! This was far worse than any backpackers we stayed at in the whole of NZ and this calls itself a hotel! We checked in and the check in woman said 'Your in Room 11 but i'll try and move you cos it's not a nice room, oh actually we're full so you'll have to go in room 11' - Great! The whole hotel is like the hotel from 'The Shining' and gives you the heeby jeebies even coming up the hill to it let alone inside, the room looked like it hadn't been touched since 1930, or cleaned since then either. After finding a variety of dead insects and an array of cobwebs in the room we decided to complain and check the hell out of there, we stayed at the Kiwipaka at the bottom of the hill in a double bed ensuite chalet that was fantasic! The hotel gave us most of the money back but held onto $50, it was worth losing the $50 not to stay there though! One word - Horrid.

  • Stayed December 2010, traveled as a couple
    • Value
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Helpful?
1 Thank tinkerbelly83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Waitomo Caves hotels

Ponsonby, Auckland
Level 5 Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 14, 2011

I agree with many of the comments on this site however, if you walk in rates are very good. $99 for a room I think is pretty good considering the hotel has heaps of history and is in a great spot. We had room 25 which was large & cool, the bed was really comfy, the towels looked brand new, good toiletries and we slept like babes. The decor , however has been a mishmatch of DIY over the years. Even the refurbed rooms were a bit odd. However, again I stress $99 a room. Ours was a bit bigger and was $120 which I thought was fine. I was disappointed to find in the morning that we were in the room with the ghost and it did not make an appearance.

We wandered around and looked in lots of rooms including the one that Philip the Greek had when he stayed there with Elizabeth in 1953 just after she became queen. His bathroom is not peeling lino and formica but still has the terrazo floor and tiled walls. It would have been interesting to read their tripadvisor repot.

The hotel has tons of potential to become the hotel it once was but it will need a ton of money thrown at it and the housemaids will need a bit of training about what guests expect.

In the morning we went on the Waitomo Walkway, an interesting walk that goes through a bull paddock! However,they just looked at us.

I would stay there again and would recommend it to anyone who is prepared to bargain at the desk.

  • Stayed January 2011, traveled as a couple
    • Value
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Helpful?
Thank GreatPonsTeam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponsonby
Level 5 Contributor
76 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 14, 2011

I had stayed previously in this hotel in the 1980's. At that time it was one of the top ten hotels in New Zealand. Sadly this is no longer the case. Despite its decline, its still a great place to stay. Keir the manager greeted us warmly and invited us to have a refreshment, which was lovely. The hotel has a charm but is very tired, though the grounds are beautifully maintained, its sad that the beautiful silver ware and original Crown Lynn crockery is no longer there. The staff is very friendly , Josie on the front desk was also very helpful compensated for many of the hotel's deficiencies The beds are comfortable and the food is very good. The bathroom amenities (soaps/moisturizers) are high quality eco products. The hotel is to be upgraded and I hope they can restore it to its former glories while respecting its heritage.

  • Stayed January 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Gerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level 6 Contributor
129 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed January 13, 2011

What an experience - we giggled from check-in to check-out! Driving up it looks gorgeous sitting majestically atop the hill above the caves... but then comes the close up - a tired building with peeling paint, dirty, chipped and unloved. Check-in was friendly and helpful - but we were advised to book dinner now if we wanted it, otherwise the restaurant would be closed tonight for lack of guests (in peak summer season).
Our room was number 5 - a suite offering a fabulous wooden four-poster in the main room, a dated kitchenette, even more dated bathroom and a separate room with 3 singles. It was priceless - 5 different styles of lighting from a bordello style fringed shade (bulb not working) to Ikea-style minimalist bedside lamps, a sign in the kitchenette warning that the cooker unit was "for display purposes only - do not use", an avocado bathroom suite with a feeble shower and tiles at rakish angles, one sash window nailed closed and one with a broken sash cord. The toilet did not flush so the handyman had to be chased up to turn on the water to the room; the TV was in tuning mode, which took 3 visits to reception to rectify; our balcony gave access to all via the hall doorway. My favourite thing was the bottle opener attached to the bathroom surface - either for a brew on the loo or because you keep your bottles chilling in the basin!
Breakfast was Ok, but the Basil Fawlty/John Cleese theme was completed by a plastic parrot attached to the fence outside the restaurant window - it was clearly a Norwegian Blue, pining for the fjords...
Would I recommend this hotel? Only to friends with a similar sense of humour and those for whom hygiene was not a major concern. This place lets down Waitomo and New Zealand and it is time it was renovated and brought into the 21st century - keep the charm but spruce it up - I was there in 1995 and I'm not sure any work or much cleaning has taken place since then.

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank MrsHotrox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Waitomo Caves Hotel

Property: Waitomo Caves Hotel
Address: Lemon Point Road | RD7, Waitomo Caves 9999, New Zealand
Location: New Zealand > North Island > Waikato Region > Waitomo Caves
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #4 of 5 Hotels in Waitomo Caves
Price Range (Based on Average Rates): $
Hotel Class:3 star — Waitomo Caves Hotel 3*
Number of rooms: 7
Official Description (provided by the hotel):
Waitomo Caves Hotel provides a taste of the early 19th Century grand tour hotel experience in our own time. Majestically positioned on a promontory above the Waitomo village and the world famous Waitomo caves the hotel offers sweeping views across the lush farmland, the hills and bush of the King Country. The hotel boasts sparkling crystal chandeliers, a vast art collection, spacious clean rooms, deliciously comfortable beds and a decadent spa area. Stay with us and experience the elegance of travel from a bygone era. ... more   less 
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Also Known As:
Hotel Waitomo Caves
Waitomo Caves Otorohanga

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