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Comfort Inn Bel Eyre Perth
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Reviews (296)
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All reviewsperth airportshuttle serviceminutes from the airportmotel styleshuttle busovernight stopexpensive roomrooms are basicclean tidycheck in was quickgood nights sleepnight's sleeplong flightwould stay here againbooked this hotelcouple of nightscomfortable room
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177 - 182 of 296 reviews
Reviewed September 30, 2013

Thank goodness this was a one night stop over. Check in staff kept talking to each other and passing me from one staff member to another when I had booked directly with the hotel and had confirmation on me of booking. Not very professional.
Room was quite dated and cleanliness was a little questionable.
On check out, there was another staff member who spent forever talking to a guest while he waited for a taxi, knowing I was checking out to drive to the international Airport.
No apology given, customer service here needs some attention.

  • Stayed: September 2013, traveled with friends
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1  Thank Paula F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Claudia E, Manager at Comfort Inn Bel Eyre Perth, responded to this reviewResponded October 3, 2013

Dear Paula,
Thank you for your cooments regarding your recent stay with us.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 24, 2013

Had a flight in at around 11pm and one out again early the next morning, so was just a case of finding a hotel near the airport. Seems quite expensive for what it is, but the free shuttle bus regardless of the time of your flight certainly makes it more appealing. Didn't get a chance to sample anything other than my bed for the night as was only there for 7 hour. Room was ok, though bedding made me itch, so would be better with duvets like most other hotels have nowadays. It has a pool etc, but not sure why anyone would stay here for more than a night really when much better hotels can be found so much closer to the city.

  • Stayed: September 2013, traveled solo
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Thank MarkP39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

We stayed here twice in the space of one month and on both occasions we were generally happy. The facilities were OK. A little tatty in places, but certainly kept very clean. The hotel has a restaurant attached which has an 'unusual' feel to it. It looked and felt more like a canteen than a restaurant, but the food and service was fine. The hotel offers a free shuttle service to and from the airport. We found this to be very handy. Also the staff at reception were polite and helpful. Our stay was comfortable and convenient and as an airport stopover, it worked very well, particularly given the shuttle service.

  • Stayed: September 2013, traveled as a couple
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Thank Mickey_d31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2013

Booked this hotel as had best reviews and needed to be close to airport as flying in from London on one day and then flying off again the next day. They provided a free shuttle bus to the airport so although this hotel was slightly dearer when taking the cost of airport shuttle into the equation hotel is a good option. As others have said not much in local area apart from fast food outlets. Room was clean and bathroom facilities good which included hairdryer. Bus stops outside for central Perth. There is a pool which sadly was unable to use due to weather.

  • Stayed: August 2013, traveled with family
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Thank GeorgiePortsmouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2013

Basic accommodation, looking a bit tired, but OK for an airport stopover, which seemed to be what most people were doing. Car park full of hire cars about to be returned, and there is also an airport shuttle. Not convenient for Perth itself, and not much in the local neighbourhood. As so many other people have said, its a case on check-in, sleep, go to airport.

  • Stayed: July 2013, traveled on business
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1  Thank chienvieux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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