Having only one night to spend away from the little ones, it was somewhat difficult to find accommodation that would accept a one night stay in the Hunter Valley. After great reviews on Trip Advisor we decided to give Chateau Elan a chance and we were greeted by the most helpful staff member over the telephone, soon after the booking was made.
The photos on the website do not do it justice, the rooms are well designed and in our case, the King Spa, was perfect for the two of us. The room itself is stocked with a mini bar and tea/coffee making facilities. It did lack cheese plates and glasses (although had some wine glasses) and this wasn't unexpected.
A quick phone call to reception and our requests were met, extremely fast too.
The customer service is the best I have ever experience in any accommodation I have stayed in, certainly not limited to the Valley.
We will certainly be back. Thanks Chateau Elan for making our stay pleasant, well done.
- Official Description (provided by the hotel):
- Chateau Elan at The Vintage is Australia's finest golf and spa resort. Located in the heart of Hunter Valley wine country, Chateau Elan offers luxury retreats for up to 200 guests.The Spa at Chateau Elan has 17 treatment rooms and a vast range of specialised treatments available. Guests can choose from 3 types of luxury accommodation - Spa Suites, One bed bedroom self-contained Villas and King Rooms. The hotel overlooks the fairways of the Greg Norman-designed course Vintage golf course. Chateau Elan is 2 hour drive north of Sydney. ... more less
- Reservation Options:
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- Also Known As:
- Chateau Elan Hunter Valley Hotel Rothbury
- Chateau Elan Hunter Valley Greater Newcastle/Rothbury