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1 - 6 of 851 reviews
Reviewed February 20, 2019 via mobile

When we arrived we were given probably their worst room they have. It had no view at all and it hadnt been cleaned in weeks, some places in months. There were nasty stains on the bed cover and holes in the bathroom towels. The shower was extremely dirty and the windows to the shower was made in such way that its impossible to stop people from the outside peeking in. The wall plugs by the bed were not working and the bedside table was glued shut. We immediately asked for a new room and they showed us two rooms. The first one also had stains on the bed cover and the bedsude table was also glued shut. The second room was not perfect by any means but we had to take it as we were so tired. Same problem with this one with that the wall plugs didnt work and we told them twice about this on two different days but they failed to fix it during our 7 night stay. This time the bedside table wasnt glued shut...because it was missing from the room! There was also a heavy leak from the shower as the door didnt close properly. The fridge was also one of the worst one I have used since my coke froze to ice! On top of all this, the hotel has some crazy rules that you have to pay 80 reales (20-25 USD) if you leave stains in the room. Lets for one second assume that its ok to have this rule, why did they then give us a filthy room full of stains?!?! They were obviously trying to set us up and make us pay for something we didnt do. Also, when we had 2 nights left a water leak from the bathroom cealing started and we had to keep requesting towels to clean up the mess. Apart from the room here are some other goodies:
- Their is no wifi in the rooms, and it says the wifi is available throughout their whole establishement, but thats not the case.
- If you want to use the wifi you need to sit in the reception that has no AC and no fans! Good thing is that you will lose a few pounds.
- They charge you 3 reales per beach towel, per day. Something thats not mentioned anywhere when you book.
- The water in the pools are not very clean, especially not the two closest to the river. They also dont circulate the water at all.
- On the other side they do make sure to add some extra water in the juices for the breakfast, just to save a few reales.
- Lastly, they only tell you during check out that you need to pay a turistic tax for your stay. Also no mentioning of this before you book.
- Their staff doesnt speak a word of English and they barely speak Spanish. So if you dont speak Portuguese this is not the hotel for you.

Date of stay: February 2019
Trip type: Traveled as a couple
Thank sohonoho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ana carolina S, Gerente de relações públicas at Quinta do Porto, responded to this reviewResponded April 5, 2019
Google Translation

Boa Tarde!
Lamentamos os transtornos, sua avaliação foi destinada ao setor responsável.
Frisamos a importância de suas sugestões e criticas para aprimoramos nossa estrutura e atendimento, o hotel recentemente passou por uma reforma e esta sobre nova administração, estamos capacitando nossos funcionários e estruturando nossos aptos. Os convidamos para vir novamente ao nosso hotel, e verificar que todas as suas observações foram sanadas.
Esperamos recebê-lo em breve em nossa nova estrutura, gentileza entre em contato com nossa central de reservas.
Seja sempre bem vindo!
Att, Ana Carolina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2019 via mobile

My husband and I stayed at this hotel for
3 nights and we had an amazing time. Friendly staff, good service, breakfast was delicious. I recommend. The location is good close to ferry boat. The owner is amazing and the pool has a nice view from Porto Seguro city!!

Date of stay: January 2019
Trip type: Traveled as a couple
Thank carolrazuk2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2018

The hotel have a very nice location, with a wonderful view to Porto Seguro city. The staff is very friendly and the new management is commit to improve the infrastructure and services. I will be back soon with friends.

Date of stay: January 2018
  • Trip type: Traveled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank GeorgeD2249
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamiliPinheiro1, Gerente de relações públicas at Quinta do Porto, responded to this reviewResponded April 17, 2018

Sr.George,

We appreciate your contact and are pleased to have enjoyed our hotel. Our location was thought of in the comfort of our guests on arrival and departure. We are in a constant search for improvement to better serve you. We look forward to your return and we hope to see you soon.

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Reviewed October 19, 2017

I just came back from a 10 days vacations at Quinta do Porto and I had the best time there.
The hotel is really nice. Perfect location, close to the ferry boat. Rooms are nice and clean, all white, very cozy. Delicious breakfast, attentious staff. There are 3 swimming pools overlooking the bay, with an amazing view. Yoga classes in this great atmosphere by the sunset. A private beach for the guests. And they have a great chef: I had the best lobster ever at dinner one night. I am definetly going back!!!

Room tip: Rooms with a pool view
Date of stay: October 2017
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Fabiana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamiliPinheiro1, Gerente de relações públicas at Quinta do Porto, responded to this reviewResponded April 17, 2018

Sra.Fabiana,

Thank you for taking the time to evaluate us.
The hotel is surrounded by abundant vegetation with an incredible river that bathes the sea, a pleasant breeze that sends calm and tranquility, being able to feel the freedom in the air.
We offer one of the most prestigious and award-winning gastronomy in the extreme south of Bahia.
We have a very efficient team that works hard to make everyone feel comfortable in our charming hotel in Arraial D'Ajuda.
Welcome always!

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Reviewed May 19, 2015 via mobile

We had a wonderfull weekend at Arraial. The Hotel Quinta do Porto was perfect in every way. It's a beautiful place, with a Marina a great view and many pools. Very charming Hotel. The service is very good, the people are always smiling and ready to be of service. The rooms are very good with air conditioner, refrigerator Wifi and TV. The food is very good, breakfast has optiona for every taste. Loved the Tapioca in the Morning!

Date of stay: May 2015
Trip type: Traveled as a couple
3  Thank marcellapessoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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