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“Beautiful hotel on the beach, nice staff”

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Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa
Ranked #2 of 19 Hotels in Holbox Island
Certificate of Excellence
Southlake, Texas
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Beautiful hotel on the beach, nice staff”
Reviewed December 26, 2013

It's definitely a great hotel, very comfortable, decorated with lot of taste. The staff is nice and helpful. We went there with our 3 yo son and they made lot of efforts to make our stay with him perfect. We appreciate in particular, the efforts done at the restaurant.
The hotel is very well located on a beautiful beach and closed to the shops on the island.

I only put 4 because the transfer that we paid from the airport to the hotel is not the best and very badly organized. The taxi from the hotel left us on the peer... we had to carry our luggage to the boat (we didn't know which boat to take). The various persons working on the transfer ask for tips while the transfer itself is not very cheap and while they are not very helpful or friendly.

We were also surprised when we arrived at the hotel, it was late, we were tired... and nobody was there to welcome us and make the check in ?? We were waiting under the rain with our luggage. Not the best start (fortunately the rest of the stay was very nice).

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank MissTibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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844 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (136)
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English first
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed December 6, 2013 via mobile

Great experience for a small hotel that cares for the ecology, in a small mexican village.
The decoration and architecture is perfectly in concordance with the nature.
Maintenance is great.
Breakfast that are included could be better, although we undestand that for a small hotel is very difficult to offer a larger variety of foods.

  • Stayed December 2013
    • Value
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    • Rooms
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Helpful?
2 Thank jfabregat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hol2Mex, Marketing at Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa, responded to this review, December 26, 2013
Juan,

Thank you so much for your kind words of the Hotel and for loving our beautiful Island.

We hope you can visit us in another ocacion

Have a nice New Year Eve

Kind Regards

Tortugas´s Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 28, 2013

If you are looking for an island escape in a stunning hotel, surrounded by nature and wildlife on the doorstep and amazing food then you won't be disappointed with Casa Las Tortugas. We couldn't fault this hotel in any way. From the hotel design, perfect beach side location, wonderful staff and delicious local food this hotel has got it spot on. There aren't many places left like this so we will be back!

  • Stayed November 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
Thank a_scott95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hol2Mex, Marketing at Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa, responded to this review, November 30, 2013
Hola Scott,

Thank you for your lovely words. We are looking forward to have you back at Casa Las Tortugas pretty soon.

Have a great day

Tortuga´s Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 11, 2013

We spend the greatest 2 weeks at this little beach hotel, its cozy and inviting. the atmosphere created inspire tranquility and harmonyw. The staff is definitely friendy and to the extra mile to cover your needs.I learned that he ocean this time of the year its not as clear and beautiful as the summer season. I will definitely visit the island again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N2dd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hol2Mex, Marketing at Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa, responded to this review, November 27, 2013
Dear friend,

Thank you for your lovely words, we are very happy that you enjoyed our hotelito.

Hopefully we can see you back in summer time, where the Ocean become more clear

Kind Regards

Tortugas Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cancun, Mexico
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 3, 2013 via mobile

Recenty my wife and I stayed at the Holbox Hotel Casa Las Tortugas. It was a wonder. It was like stepping into an island paradise. Everything was authentic with sand as the floor, cabana style rooms, a pool in the center of the complex and very friendly staff.
We would go back in a heart beat.

Stayed November 2013, traveled with family
Helpful?
Thank Platina10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hol2Mex, Marketing at Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa, responded to this review, November 11, 2013
Dear guest

Thank you for taking the time to write your review .

We are glad to see that you enjoyed every aspect of our hotelito, the great decoration of our hotel rooms, pool and our friendly staff

We hope to see you soon for another great stay with us,

Best Regards,

Tortugas Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 29, 2013

I can not say enough about how Wonderful this hotel is and the people who run it. Everywhere else I will stay in future, will forever be compared to Tortugas. The service is special and everyone is lovely and says hello and has a chat, but don't get in your way. I had two AMAZING massages at the spa - the relaxation shea-butter massage was out of this world. The food was brilliant and the included breakfast changed daily so you could try different things but all amazing. We stayed in a master suite that was on its own floor with a sitting room and bedroom and balcony looking out to the water and it was quiet and felt like we were up in the trees. It is a true oasis from the world, we almost booked to stay another week instead of travelling round. LOVE LOVE LOVE.

  • Stayed October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CathDor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hol2Mex, Marketing at Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa, responded to this review, November 11, 2013
Dear guest,

Thank you so much for your wonderful review, it's great to know that we at Casa Las Tortugas filled your expectations,

We hope to have you back in a near future,

Kind Regards

Torugas Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zürich, Zurich, Switzerland
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 13, 2013

We loved everything! This was the prettiest hotel we have ever stayed in and we really enjoyed it. Nice staff, good food, nice location etc. We will definitely come back. The service was very kind and helpful. There was a restaurant reconstruction during our stay and we had to have dinner outside the hotel. But it didn't bother us to eat in the local restaurants. Don't book this hotel, we want to have it for us only:))

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eva_m22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa

Property: Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa
Address: Calle Igualdad s/n, Holbox Island 77310, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Holbox Island
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Holbox Island
#2 On the Beach Hotel in Holbox Island
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holbox Hotel Casa las Tortugas - Petit Beach Hotel & Spa 3.5*
Number of rooms: 21
Official Description (provided by the hotel):
Beachfront boutique hotel, run by Italian family. 21 charming new rooms, Spa, Yoga center,Kiteboard school, Beach club and organic restaurant. The design influence of Francesca and her mother Greta is evident in the hotel’s 21 romantic rooms and suites, from the carefully sourced antiques and local artisan-made colonial-style furniture to the fine linens and contemporary twist on traditional Mexican fabrics. It’s a ‘bohemian-chic’ feel that fits perfectly with the relaxed ambiance of the resort. Add in roomy double-loungers and palapa daybeds on the beach – as well as a spacious new pool – and you have the perfect formula for lusciously lazy days. ... more   less 
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Also Known As:
Casa Las Tortugas - Petit Beach Hotel Holbox Island
Casa Las Tortugas - Petit Beach Hotel And Spa
Hotelito Casa Las Tortugas Hotel

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