I was there for a weekend to attend a friend's wedding nearby, much more out of need, as everywhere else was full.
I do have to say the experience is quite fun, but I chose Tubohotel for the wrong occasion. Having to get ready for a wedding (including putting on a long dress in a wet-floored shared bathroom) was a challenge! But my long gown was not their fault and to be fair, they delivered exactly what one's told in their website.
I, as some of the other reviewers, also think the concept of the hotel is very creative (and a great idea for a business: low maintenance cost, high profit!). The tubes are basic but functional. Beds are clean and comfy and you also get a small fan and a lamp (make sure the light doesn't point directly at you, as the tubes have glass doors and funny -or not so convenient- shapes can be projected on the drapes!). Be aware that the only place where luggage can be put is under the bed, so if your suitcase is not particularly small, you might have to look for somewhere else to put it.
They offer a continental-ish breakfast at reasonable prices but having only plastic crockery and polystyrene cups and plates is a no no, Tubohotel!
Although friendly, staff need to get better at problem solving. It took the whole weekend for the lady who made our reservations to realise their apparently new system was not registering our payments and, therefore, intended to charge us three times the same amount every day.
Their cancellation policy was never clear. We called 36h prior to our arrival to cancel a 3-night booking, and the lady did it without any difficulties. Twelve hours later we tried to cancel one out of three nights in another reservation, and they wouldn't accept it.
The pool is nice but water was freezing cold. They should definitely invest in heating.
Weekend rates are not particularly value for money, considering one sleeps in a concrete tube. But then again, accommodation in Tepoztlan is not cheap, and if you are staying weekdays and weekend, I guess it balances out.
- Official Description (provided by the hotel):
- Tubohotel a hostel for young couples in an organic garden in Tepoztlan, Morelos. 20 Huge Tube-rooms, swimming pool, playground and shared bathrooms but with privacy. Free parking and WI-FI connection. A concept based on simplicity, cleanliness and contact with nature Tubohotel is pet friendly ... more less
- Reservation Options:
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- Also Known As:
- Tubohotel Hotel Tepoztlan