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“A slice of Heaven on Earth”
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Patio; Mountain Overview and view of Valley
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Patio; Mountain Overview and view of Valley
Courtyard Patio Pool with a View
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Excellent
16 reviews
Patio; Mountain Overview and view of Valley
Courtyard Patio
Pool with a View
HCJ Garden View
Fountain
Clemente Jacques Canned Goods
Chapel Painted by L. Aurilia
Bedroom 1, two twins, 1 double, bath
Bedroom 1, two twins, 1 double, bath
Bedroom 5, 1 king, bath
Wedding Favors
Wedding
Wedding
Wedding Tables
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Overview
Rental Home -
6 Bedrooms, 6 Bathrooms, Sleeps 12
Tepoztlan, Central Mexico and Gulf Coast

Reviews from our community

Excellent - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
Dallastra...
Dallas, Texas
Level 6 Contributor
116 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A slice of Heaven on Earth”
Reviewed April 29, 2016 for a stay in April 2016

Hacienda Clement Jacques is one of the most wonderful places you can stay in Mexico. I have stayed at the Hacienda at least 10 times in the last 20 years. It is as mystical as the village that surrounds it. The house was crafter with such creativity with a beautiful tower filled with bedrooms, a very comfortable living area both inside and out. All crafted by Clemente Jacque and a wonderful group of artisans. The house is comfortable, sizable and unique. The patio is wonderful and there is a swimming pool nearby. The property is filled with beautiful plants and flowers and unique "folk art" created by a member of the staff. There is also a well maintained tennis court that is down the hill on the property. The views into the mountains is what makes this place so special. You are totally surrounded by mystical mountains heavy with iron ore. If you are lucky to be there on an evening where there is lightning you will see one of the most fascinating light shows ever. The owner is the greatest host ever. The house and all the property is very animal friendly. Her staff is very attentive, helpful and kind. Please be sure and leave them a healthy tip. Please take the time to visit the town of Tepotzlan, especially on the Market day. There are a number of wonderful shops and outstanding restaurants.Our most recent visit was one of the most enjoyable and relaxing trips that we have ever taken. You must visit Hacienda Clemente Jacque if you want a truly amazing experience.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The character of the house, the comfort, the views, the owner
Liked least: Nothing
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lfreede
The Woodlands, Texas
Level 1 Contributor
1 review
“Surpassed all expectations!”
Reviewed February 25, 2016 for a stay in January 2016

I had never traveled to this area of Mexico and it was so much more than I expected. The hacienda was beautiful and you not have asked for a more comfortable and relaxing place to stay. Such hospitality! I discovered a different Mexico than is frequently portrayed in the news. The people were so friendly, the scenery beautiful and I felt safe the entire time. I look forward to going back!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: It was all good! Like I said so much more than expected!
Traveling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 29, 2016
Thank you! Come back soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mary C
The Woodlands, Texas
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful, serene and oh so comfortable”
Reviewed January 25, 2016 for a stay in January 2016

This place is a hidden gem, just south of Mexico City about 1 1/2- 2 hours. It is tucked into the mountains with awesome views. The staff is outstanding, polite, helpful, hard working and non intrusive. You can choose for them to cook for you and I would recommend that heartily. The owner is gracious and accommodating. The grounds are large, 10+ acres, with everything you could want. Swings, hammocks, lounge chairs, tennis court, large open lawn, swimming pools, fire pit, patio with amazing views, a large outdoor dining and grilling area, walking trail, and a lovely chapel and even Wi-Fi if you must have it.
Everywhere you look there is tasteful art, beautiful and comfortable furnishings, gorgeous views from every window and complete privacy if you want it. All this is a short distance from the towns of Tepotzlan and Cuernavca. The owner will arrange your transportation to where ever you want to go and will also suggest a professional tour guide for the museums etc. We spent 5 days here, a girl friend getaway and we all left reluctantly. If you are weary and in need of a quiet getaway with city options, this is the place!!!

Overall condition of the property Bedding & mattresses
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Your age range 65+
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guillermo...
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place for family and friends”
Reviewed June 15, 2015 for a stay in November 2014

The Hacienda Clemente Jacques is a beautiful place to stay with friends, family or couples getaway. Service is amazing and the place is very clean.
Highly recommended.

Traveling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diane C
Mexico City, Mexico
Level 1 Contributor
3 reviews
3 hotel reviews
“Perfect for a retreat!”
Reviewed June 22, 2014 for a stay in May 2014

We rented both Clemente Jacques and Clementito to host a group of yogi-triathletes. The house was comfortable and Patricia was so accommodating. Her staff/family cooked for us and made sure we were will taken care of. Such a great experience we are going back in September.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The atmosphere
Liked least: Insects that come with being in nature
Traveling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vwconvdc1...
Washington DC, District of Columbia
Level 6 Contributor
90 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“5 star stay!!! Brilliant”
Reviewed June 20, 2014 for a stay in December 2013
1
person found this review helpful

What an amazing property and wonderful place to stay. This is an annual family tradition for us and I would highly recommend it to anyone for a peaceful place to get away! The house has ample room and we didn't even fill it up with our 7 adults, two dogs and 3 young children. The grounds are beautiful and include a pool and tennis court and walking trails. The staff is amazing and prepared terrific meals for us. What a wonderful place to spend time. Will be back!

Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angelica2...
Seattle, Washington
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“First Class Stay”
Reviewed June 16, 2014 for a stay in April 2014
1
person found this review helpful

Hacienda Clemente Jacques is a beautiful hacienda. We stay 13 people in the house and we had a blast! The service was outstanding! What you see in the photos is what you will get. I will highly recommend you to hire their cooking services. It was the best food we had in probably our entire trip. I truly can't rave enough about out stay in Tepoztlán. Oh! the town is just 1hr away from Mexico city it has a great hike, the town is cute and very safe. Is important to know that the property is not in town,so you will need to catch a cab or drive to town (20 min away). Not a big deal!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Patricia and her team
Liked least: nothing
Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
Children0
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