My girlfriend and I decided to spend a couple of days in Tepoztlán, and we chose Posada del Tepozteco for a single night. The hotel is quite expensive for the region (from 150 to 300 USD per night), so you would expect excellent accomodations and service. We visited several rooms, and we found that they were ok, although quite old and with a smell of dampness. Nevertheless, the hotel has a beautiful terrace and stunning views of the valley and the Tepozteco mountain.
Imagine our surprise when we tried to run hot water for a shower and never were able to get any! When we stepped out for dinner, we talked to the manager and got a cold shoulder, her argument was that we had to ring the reception desk so they could turn on the hot water. Well... after dinner, we called and asked for hot water, and even had someone from the hotel come to our room to check it out, and after half an hour, we finally got moved to another room, at 2 am in the morning.
We never received and apology from the management, on the contrary, we benefited from a series of explanations as to why that particular room didn´t have hot running water in the shower... very unprofessional.
There are plenty of lodging options in the region, skip this particular one, or just go to the terrace for dirnks in the afternoon to admire the view.
- Official Description (provided by the hotel):
- Posada del Tepozteco Hotel is an old mansion of lineage and ancestry, with more than 60 years of tradition, now converted into a beautiful and comfortable hotel in the so-called "Pueblo Magico" in Tepoztlan, Morelos. It is a founding member of quality club "Tesoros Mexico", and has been awarded his distinction for providing services of the highest standars of quality. Due to its location, it is the natural vantage point of the Valley of Tepoztlan offers the visitor a splendid 180° view of the enigmatic mountains and whimsical formations of the Tepozteco National Park. ... more less
- Reservation Options:
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- Also Known As:
- Posada Del Tepozteco Cuernavaca