This hotel continues to maintain its high level of friendliness, attentiveness, and overall comfort. It has become a regular stop on my journey home from Toronto as the trip just is a bit too long when encountering Toronto's rush hours. The hotel is very well-maintained and clean, and cleaned by a very friendly and kind crew, as is the front desk staff each time I've visited. Although I didn't personally have interest in it, the hotel is now home to a Spa. The free and plentiful parking is a relief compared to the prices of Toronto. Rooms are spacious. My only disappointment is that they have stopped serving the French silk pie, and don't even have apple! And I regret to admit that the pizza I thought was worthy of a 3 hour drive just to get a slice, was not up to par this past trip...perhaps a new chef, or some skimping on the sauce?
Also, although this was resolved as promised, I ordered the items on the continental breakfast, and said that was what I was ordering...when the order came (via room service) and I was asked to sign the check, I noticed the total was nearly double...there was some vague excuse about how everything was put on separately, but it was quickly amended.
Most important of all...this hotel warmly welcomes canine kids...I will not travel without mine, and they make it all the easier.
- Official Description (provided by the hotel):
- The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more less
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- Also Known As:
- Four Points By Sheraton St. Catharines Niagara Hotel Thorold
- 4 Points By Sheraton St. Catharines Niagara Suites
- Four Points Thorold
- Sheraton Thorold
- Four Points Sheraton St Catharines
- Thorold Sheraton
- Thorold Four Points
- Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada