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“an excellent place to relax with family on weekends” 5 of 5 bubbles
Review of Four Points by Sheraton St. Catharines Niagara Suites

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Four Points by Sheraton St. Catharines Niagara Suites
Ranked #1 of 2 Hotels in Thorold
Certificate of Excellence
Toronto, Canada
Level Contributor
102 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
“an excellent place to relax with family on weekends”
5 of 5 bubbles Reviewed October 9, 2012

Since I entered the hotel lobby this hotel really surprised me. building an elegant and well maintained, the service provided was very professional made ​​me feel arrived in my own home.
Condition of the hotel room and all the facilities provided were excellent and made me and my family love to stay here to spend the weekend.
TV was old felt we were in the villa :)

  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
8 Thank AlbertSiauw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
    119
    128
    41
    13
    14
See reviews for
116
68
25
54
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Alberta
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed October 1, 2012

We stayed in a suite with with two double beds and a separate sitting area. The bed were comfortable as was all the furniture in the room. The television sets were both dated and there seemed to be a lot of interference with the cable reception. There are not any restaurants other than the on in the hotel within walking distance, although there is a Tim Hortons, Subway and a Pizza Place across the road. A very comfortable stay at a good price.

Room Tip: Nice and close to the University,
See more room tips
  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EskimoAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
1 of 5 bubbles Reviewed September 27, 2012

The hotel is very nice and convenient to the surrounding university. If you want to pamper yourself then avoid the hotel spa. The individuals that run the spa do not make their patrons feel welcome nor are they very personable. If you sign up for a forty five minute message it actually works out to about a thirty minute massage. Because by the time you fill out the forms, change your clothes and wait int the room, you have already wasted fifteen minutes. Very disappointed and would never return.

  • Stayed September 2012, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank M N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed September 24, 2012

Stayed at the Four Points by Sheraton as an alternative to staying right at Niagara Falls. Here's my feedback:

- Costs less than staying at Niagara Falls and it's close drive to the Falls.
- Must have a car to drive to restaurants (lost of restaurants witin 10 minutes).
- Hotel is dated but it was clean.
- Rooms are large.
- Hotel front desk staff are friendly
- Had breakfast at the restaurant was just okay food wise and the service was very slow. I wouldn't eat there again.
- Nothing to do in walking distance from the hotel.

  • Stayed July 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Mr Traveling G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graz, Austria
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 7, 2012

We stayed there for 4 nights. Our suite was spacious and very nice.

Pro: coffee machine and fridge in the kitchenette, washing machine!, nice spa and gym area

Con: it was not possible to switch of the fan in the bathroom, which was running the whole day and night. With the sleeping room besides the bathroom it was not too loud, but you had this sound the whole night....
On the 4th floor the rooms have the windows in the roof, but without any sun-blinds. So early in the morning you wake up because of the light.

Nevertheless: we can recommend this hotel, also for families.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank LatinaViva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 31, 2012

After reading some of the not so great reviews of this hotel, I decided that, what happened in 2009 should stay in 2009. Was I wrong!! It appears that the furninshings that were old and worn out back then are still there!!! Management continues to say a renovation is forth coming but when?? Likely a way to pacify any bad reviews. The place is a cleverly disguised dump. Drive the extra 10 minutes and stay at something worth $150/night or bring bug spray.

  • Stayed July 2012, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
5 Thank wjp p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vaughan, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 29, 2012

Stayed at this hotel Aug 24-24, 2012 with my daughter's softball team, participating at the 2012 PWSA Provincials. The hotel was less than 10 minutes from diamonds, staff was extremely accommodating proving us with directions to the diamonds. Very friendly staff, extremely spacious rooms and overall an excellent experience. Totally recommend this hotel! Had dinner at the hotel and it was delicious.
Thank you Four Points for making our team feel so welcome and for the amazing service.

Regards,
Teresa P Gomes
Vaughan, ON

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teresa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton St. Catharines Niagara Suites

Property: Four Points by Sheraton St. Catharines Niagara Suites
Address: 3530 Schmon Pky, Thorold, Ontario L2V 4Y6, Canada
Phone Number:
Location: Canada > Ontario > Thorold
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Thorold
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton St. Catharines Niagara Suites 3*
Number of rooms: 128
Official Description (provided by the hotel):
The Four Points by Sheraton St. Catharines Niagara Suites has 11,000 square feet of flexible meeting and banquet space, perfectly accommodating a variety of events. ... more   less 
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Also Known As:
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
4 Points By Sheraton St. Catharines Niagara Suites
Four Points Thorold
Sheraton Thorold
Four Points Sheraton St Catharines
Thorold Sheraton
Thorold Four Points
Four Points By Sheraton St. Catharines Niagara Suites Thorold, Ontario, Canada

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