We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stay Away!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Windermere Lakeside Bed and Breakfast
Ranked #1 of 3 Windermere B&B and Inns
GreenLeadersSilver level
Reviewed July 22, 2012

We booked a room and showed up on time. Upon arrival we were told that the water was infected and must be boiled; they gave us two bottles of drinking water; (we did not complain although it was concerning). They also supplied mosquito coils because it is difficult to relax in the swarms that occur on the patio. (Again no complaint from us because it was a one night stay - no big deal.) Shortly after arrival the power went out. We were told that it would be fixed within one hour and told to go out to dinner with agreement we could not stay without electricity. We went out to dinner but when we returned there was still no power. We also had no use of a downstairs bathroom due to it's malfunction and were asked to share a bathroom upstairs with all b & b "guests". By 10:30 pm there was still no power. I have to use an electric compressor to breathe at night (I have a potentially lethal disorder), so we had to leave to find alternate accommodations. The owner verbally promised not to charge us when we left but she charged our card anyway. The owner was not honest about the charges, claiming initially the booking agency would not defer charges. (The agency denied this when we called them.) She then changed her story and stated that we dirtied the bathroom (which we never entered) and dirtied the sheets (we only rested for a short time on the bed cover - never turned it down.) We had no light except for a flashlight! If you want to risk bacteria in your water, no bathroom privacy, no electricity and a rather nasty lack of integrity then this is your place.

Room Tip: I did not rate cleanliness - (room seemed ok in low light and darkness but the water was definitely...
See more room tips
  • Stayed: July 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Gordon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bedrule, Owner at Windermere Lakeside Bed and Breakfast, responded to this reviewResponded July 26, 2012

How does one reply in a professional manner to such scurrilous and abusive claims without sounding defensive. The record must, however, be set straight.

No, the water is not infected, but the turbidity (colour) is off due to ten year high water levels therefore we supply drinking water, as many as one wants, to those that may find it more to their appeal.

Yes, we have some mosquitoes from time to time and if the guest finds it necessary, we do provide coils. This is not the far north or Alaska and we do not have swarms of the pesty critters.

The guests checked in at 5:00PM and about 7:30 we had a horrific storm hit us, losing trees, power etc.. As we are on a pump up sewage system, we advised the guests that if they needed the toilet, could they please use the one on the main floor. When we knocked on their door, his young girlfriend opened the door as he was sleeping IN THE BED as seen by us not on it as he falsely claimed. They did use the bathroom as was evident by used and dirty hand towels, used toilet tissue and soap. After all, they were in the room for over five hours from arrival!

To conclude, yes he did advise us about his health issue and we sympathized with his condition. They said they would re evaluate after dinner. On their return, the power was still off and the storm was still in the area so they had to depart. We gave them some suggestions on where they could go south of here. We spoke with the booking agency in the morning and they gave us guidelines on what a fair price would be for their use of the bed etc and the appropriate REFUND was made.

In all my years in the customer service industry, I have never met such a demanding and abusive guest. He has actually threatened my wife!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (71)
Traveler rating
Traveler type
Time of year
Language

50 - 56 of 71 reviews

Reviewed July 7, 2012

This is a GREAT place to stay. Not only are the accomodations spotless and relaxing but Rod makes fabulous breakfasts each moring. You won't need to think about lunch if you stay here.

Room Tip: We stayed in room with king size bed so we had our own private patio surrounded by Christine's b...
See more room tips
  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bosoxPhilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2012

This is a great place to stay in the area. Certainly off the beaten track , which was nice. The room was clean & comfortable , the breakfast was excellent , the hosts super helpful & friendly. Almost like visiting friends in their home ! We only wish the weather would have allowed us to enjoy the patio outside our room.

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Cheryle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

We were so thrilled with the spotlessly clean bathroom and bedroom. Every detail was thouroughly taken care of. The breakfast was absolutely amazing. John and Linda (Saskatchewan)

  • Stayed: February 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

My wife and I had a wonderful stay here.The B&B is very clean and comfortable surrounded with beautiful gardens.Our hosts Rod and Christine were not only great cooks,but were very helpful in making our stay a pleasurable one.Thoroughly recommended.
John and Lorraine Buchanan (Australia)

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2011

We stayed one night. The room was very nice, with some nice touches, and the bed was very comfortable. The bathroom was luxurious. Nice location close to the lake (though not actually 'lakeside'). Rod's breakfast was very enjoyable. And Rod and Christine were (once we realised that Rod's bark is a lot worse than his bite;-) excellent hosts.

Room Tip: Ask how the room keys work!
See more room tips
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank brabb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2011

My wife and I stayed here for two nights during a driving holiday of Canada. The location is close to Windermere Lake and about 10mins from Invermere. I could sit on the patio outside our room and watch the sun set over the lake. The room was spotless and there is a large shared lounge that is ideal for meeting and chatting with other guests. Rod and Christine make you feel at home and gave us good ideas of which places to explore off the beaten track; for example, the hot pools near Swan Lake. Their breakfasts are outstanding and a splendid way to start the day. Highly recommended.

  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ScubaMike520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Windermere
3.2 mi away
Best Western Invermere Inn
3.4 mi away
Copper Point Resort
Copper Point Resort
#1 of 3 in Invermere
1,609 reviews
4.0 mi away
The Kanata Inns Invermere
The Kanata Inns Invermere
#3 of 3 in Invermere
270 reviews
Show Prices
Show Prices
Show Prices
11.5 mi away
Crystal Springs Motel
Crystal Springs Motel
#1 of 22 in Radium Hot Springs
381 reviews
11.3 mi away
Bighorn Meadows Resort
Bighorn Meadows Resort
#6 of 22 in Radium Hot Springs
311 reviews
5.8 mi away
Mountainview Bed and Breakfast
Show Prices
Show Prices
Show Prices

Been to Windermere Lakeside Bed and Breakfast? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Windermere Lakeside Bed and Breakfast

Address: 4676 Selkirk St, Windermere, British Columbia V0B 2L2, Canada
Location: Canada > British Columbia > Kootenay Rockies > Windermere
Amenities:
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Windermere
Price Range: $106 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Windermere Lakeside Bed and Breakfast 3.5*
Number of rooms: 3
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Priceline, Cheap Tickets, Hotwire, Hotels.com and Booking.com so you can book your Windermere Lakeside Bed and Breakfast reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing