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Reviewed August 22, 2016

Resort is very nice ,staff very friendly ,rooms amazing we where on the 3rd floor GREAT VIEW!!!!! .Only no so good part was the boat moring NOT GREAT.. prices out of line !! manager of swr boat rentals has no PEOPLE SKILLS at ALL..A price of $50 a nite to put your boat at the dock at the resort you paid GOOD money to stay at is WAY too much !!!!!!

Room tip: 3rd floor lake view
Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
Thank gord f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded August 23, 2016

Thank you for taking the time to share your experience at the resort
Our moorage fees of $50.00 on the dock and $35.00 on the bouys is in line with the rest of the Okanagan and are not included in the room rates.
They do include no charge storage for trailers and shuttle service to and from the dock
I will certainly discuss your comments with our boat rental mangager
We trust you enjoyed the balance of your stay and look forward to welcoming you back
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2016

My husband surprised me with a 2 night stay here. I wish it had been longer! The room was so spacious with views of the lake and pool. The water activities were so close by and the staff that rented well maintained equipment were very helpful. The restaurant was very good, with a reservation we had the best table on the patio to watch the full moon rise over the lake. The fitness room was well equipped.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Q1620YTdavidr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded August 23, 2016

Thank you for taking the time to share your experience at the resort and your kind comments
Looking forward to welcoming you back
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2016

What a wonderful resort. The staff are awesome, the rooms are squeaky clean and if you need anything, they are right there for you. I love that they have activities planned for kids (and adults) to enjoy.
I highly recommend this resort and will return as often as I can!

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lindahA3660VJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2016

This hotel has a lovely location by the lake, but does not have a shop, bar or restaurant available in the evening. There is only one restaurant within walking distance and no bars or shops! 5 minute taxi ride to town.

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded August 23, 2016

Thank you for taking the time to share your experience at the resort
We do have a Bistro at the resort open daily from 7 am to 7 pm during the season
Also located at the resort is Local Lounge and Grill open daily for lunch and dinner and weekends for breakfast
Not sure how you missed these but wanted you to know
Trust that you enjoyed the balance of your stay
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2016

The hotel was very nice, with great amenities and extras however the parking was an issue for me. If you have a vehicle whose clearance is more than 6:6 you re too largefor the parking lot and the overflow lot only fits 8 vehicles and was always full of vehicles which could haev parked in the parkade.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 22reneeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SummerlandResort, General Manager at Summerland Waterfront Resort & Spa, responded to this reviewResponded August 23, 2016

Thank you for taking the time to share your experience at the resort
From time to time although we do have an oversized vehicle parking lot across the street parking is a challenge
We apologize for any inconvenience
Trusting that you enjoyed the balance of your stay we look forward to welcoming you back
Tom Matthews

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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