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“Might be back but did not enjoy the accomodation”

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Summerland Waterfront Resort & Spa
Ranked #1 of 4 Hotels in Summerland
Certificate of Excellence
GreenLeadersPlatinum level
Orebro, Sweden
Level 6 Contributor
438 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Might be back but did not enjoy the accomodation”
Reviewed August 20, 2011

I was traveling alone and did not at that time of year seem to have much choice for accomodation. An opening came up at the resort in question and I took a chance. I had a Studio Suite which was the biggest misconception of a suite. Much more like a hole in the wall and terrible overpriced for value. However, the location is nice and enjoyable. The restaurant which is privately owned on the premises had an excellent kitchen but small variety. They had a patio which obviously not was intended for single patrons.
Whatever the circumstances I would return if I would be in the area but I could not accept the terrible overpriced accomodation I was given.
Tom Degefors

Room Tip: What a traveler should ask for to get the best room at the resort is a mighty big not to be answered...
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  • Stayed August 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Tom D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (232)
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English first
Victoria, B.C.
Level 4 Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 18, 2011

We stayed here while passing through the Okanagan with our 2 boys and our dog. We really loved the well kept resort and our unit, although not waterfront still had a nice view of the lake and was quiet and clean. We really wished we could stay longer but we will hopefully return for a longer stay sometime.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NativeVictorian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level 5 Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 18, 2011

Superb service in perfect suites. Good for an extended summer stay. The suite is perfectly decorated and it has all the amenities for comfort, included a well supplied kitchen, LCD TV, a balcony and a really good bathroom. The location, right on the water at Lake Okanagan, is perfect. it is in a quieter area without the hustle of some of the larger centers, but you are just a few minutes from them if you want some action. The waterfront is perfect, with boat and equipment rentals and a great staff. Speaking of staff, the experience we had with staff was fabulous. They were helpful and useful and thoughtful. The whole experience was great, and while I was there with a group of old friends, i will bring my wife back for a separate visit. This is a well managed place and a perfect way to experience the Okanagan.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank zubibaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 5 Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 18, 2011

Beautiful view overlooking Lake Okanagan, the dock and the yacht club. Extremely clean. Great layout and design. Liked the pond and the restored waterfront. Nice sand beaches for smaller children. Parking a little tight for larger vehicles -- get in early to get a good spot.

Room Tip: Please kStayed in suite 234. Two bedroom, two level. Had every amenity. Huge, well-appointed bathroo...
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Amblesidedreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton
Level 6 Contributor
200 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed August 14, 2011

What can I say. We found this place to be above our expectations. Get room, kitchnette, pool, etc, etc. Price is above what we normally spend, but it was very nice. My only complaint although small is that there was always a shortage of pool towels.

Room Tip: Bring some food to cook , excellent kitchen.
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nifty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 12, 2011

We booked here because we wanted to stay at a lakefront luxury hotel that would also allow our dog, and had a good experience here previously. There were limited options by the time I booked so I reluctantly agreed to the $400/night + tax charge for 4 nights at this resort. The charge was partially excusable because 2 nights were on the August long weekend, but there was no reduction for the other 2 nights. When I checked in I was disappointed that despite requesting a high room, we were placed on the first floor. I specifically asked the check in clerk if we would still be able to see the lake (from our lake view room) and he replied “oh yes”. Well in reality you could not see the lake from the room at all; you essentially had to stand on your tip-toes to get a small view of the lake over the marsh grass obstructing the view. There were no other rooms available so we stayed put.
Given the $400/night charge we expected pretty phenomenal service. We were disappointed on several fronts. We requested non feather pillows – told the resort didn’t have them. Asked for early house cleaning, house cleaning never came by till between 3 and 4 PM. House cleaning was poor quality. Pool was supposed to have an Adults only policy from 8 PM till 10 PM but wasn’t enforced ever. Requested a late check out (normal check out time is that annoyingly early 11 AM) denied.
Room was nice with kitchenette and one bedroom, patio was adequate. Great warm location.
I’ve stayed all over the world in many 4 star resorts and rarely paid over $300/night even for ocean view rooms in Hawaii and Europe. This location hardly seemed worth it…

Room Tip: get a high room, lower rooms (first floor) have no view and are noisy next to the pool
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank VictoriousTravellar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, UK
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 11, 2011

We stayed for a week with our family, 2 boys, in a lakeview 2 bed suite. There is a pet-friendly policy which is great if you have a dog, but not so good if your suite smells of animals as ours did. It was also very very smal, with the dining area squeezed into the kitchen, and room for a small sofa and armchair. The balcony wa also tiny. I think that the size of the suites varies tremendously so check out the bigger ones if you have teenage children as you will need the extra space they have. If you don't like animals, ask for a pet-free suite (if they have one!).

The pool area was clean, and busy with families. They tried to impose a rule that no children use the pool after 8pm but luckily this was ignored by all and not enforced by hotel staff. There were insuffient loungers or towels though.

The restaurant next door was beautiful and had a limited but high quality menu - it is so unfortunate that they do not welcome children, as the resort is filled with families and the restaurant sat empty most of the time. We would have eaten there every day if it was.

Also, in the school holidays this is firmly a family resort - so there will be inflatables in the pool, noise from excitable children, lots of children in the hot tub - we loved it but there were older couples who did not approve.

Room Tip: Ask for a corner suite - more space and big balconies
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  • Stayed July 2011, traveled with family
    • Value
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Helpful?
Thank Austin1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Summerland Waterfront Resort & Spa

Property: Summerland Waterfront Resort & Spa
Address: 13011 Lakeshore Dr S, Summerland, British Columbia V0H 1Z1, Canada
Phone Number:
Location: Canada > British Columbia > Okanagan Valley > Summerland
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Summerland
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Summerland Waterfront Resort & Spa 3.5*
Number of rooms: 107
Official Description (provided by the hotel):
Amidst the beauty of vineyards and dramatic landscapes, the Summerland Waterfront Resort & Spa is set on a secluded stretch of Lake Okanagan shoreline, 15 minutes north of Penticton and 45 minutes south of Kelowna. The beachfront resort features 115 condo-style suites, each well appointed with a full kitchen, dining and living areas, fireplace and most offer a balcony for stunning lakefront views. You are invited to live the Okanagan lifestyle and enjoy two outdoor hot tubs, a large outdoor pool with sundeck, barbecues, beaches, boat rentals, fitness room, meeting and group venues, as well as a neighbouring Restaurant and Day Spa. At your doorstep is Summerland's Bottleneck Drive wineries, golf courses, water activities, hiking, biking, cycling, swimming, art galleries and shopping. ... more   less 
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Also Known As:
Summerland Waterfront Resort And Spa
Summerland Waterfront Hotel Summerland

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