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“Romantic and pricey”

Local Lounge • Grille
Ranked #5 of 40 Restaurants in Summerland
Price range: $12 - $31
Cuisines: Steakhouse, International, Canadian, Wine Bar
More restaurant details
Restaurant details
Good for: Special occasions, Business meetings, Local cuisine, Bar scene, Romantic
Dining options: Breakfast, Dinner, Late Night, Lunch, Reservations
Dining style: Casual Dining
Transit: There is no public bus service in Summerland. Taxi service is available.
Description: Local is an ADULT ORIENTED food & wine restaurant concept, that merges casual sophistication with an upbeat urban style; in a relaxed rural waterfront setting. We feature an expansive 100+ bottle local British Columbia VQA wine selection coupled with a menu that blends global styles with seasonal Pacific Northwest ingredients. The atmosphere is often described as an urban retreat with amazing views of the water and natural elements. A la carte reservations are available for parties of 6 or less, for parties of 7 or more please contact our restaurant.
Reviewed May 23, 2013

Excellent service, good wine selection. We came for a 2 glass wine nightcap, and enjoyed an appetizer each. The bill quickly morphed into almost $100.

2  Thank hannsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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329 - 333 of 478 reviews

Reviewed May 20, 2013

Went May long weekend for a special anniversary dinner with family. Hostess was told that it was our anniversary and she did not pass this on to the waitress. Then it took us 1/2 an hour from the the time we arrived for our 7pm reservation to be seated and served our first drink. Waitress seemed VERY disinterested in us and A LOT more interested in visiting with the young gentleman on the patio. Took FOREVER to come back and take our order. When our food came out it was tasty but not hot. Waitress didn't bother to come back and ask us how it was until we were done eating. Another waitress had to give her the eye that she should clean the dirty dishes off our table. Brought is our bill and with debit machine in hand finally decided that it might be wise to chat us up and ask us what our plans were for the rest of the evening ( VERY late by now with all the waiting ) and we said it was our anniversary and she said we should have told her, we would have gotten a free dessert. Uh...yeah, we did tell the hostess and you didn't spend enough time at our table for us to tell you anything!! Beautiful view though.

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5  Thank tentent4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cameron B, Owner at Local Lounge • Grille, responded to this reviewResponded May 25, 2013

Thank you for taking the time to place an emphasis on your displeasure your had with our server on your auspicious dining occasion.

Terrible Service. With three exclamation marks. Not just one. That really got everyone’s attention here. There are always multiple sides to every dining experience and I believe yours is no different.

We pride ourselves on operating a multi-award winning dining establishment, and it's unfortunate that your evening seemed to begin on the wrong foot. This may have been caused in part to the delay being seated for your reservation, and it simply compounded from there.

We are do our best to ensure guests are seated as close to their reservation time as possible. Not all diner’s eat at the same pace, so sometimes diner’s may stay longer then expected, and hence because of our table configuration or outside weather if you're expecting to be on the patio, there may be a small wait.

As for your Server being inattentive, that’s a difficult one. It was an extremely busy weekend our team was doing their very best to serve all 200+ guests that evening, and we apologize that she did not visit your table often enough to your liking, or misread your ‘table’ language. Every guest is different and perhaps your table did not seem that it wanted to be bothered with idle chit chat. 


Our Hostess indeed did not follow procedure and failed to inform our Server that you were celebrating an anniversary. Our apologies as this should not have happened with the systems we have in place.

Yes... it is a great view.

Sincerely,

Cameron Bond - Managing Director
Local Hospitality Group Inc.

(Note: We discussed this review with our server and learned that she collided with another server, breaking a glass, and suffering several small glass lacerations to her hand. She dealt with this as quickly as possible and came back to continue to look after her guests for the remainder of her shift. This may explain why she was not her normal 'bubbly' engaging self and we apologize for this.)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 16, 2013

Beautiful lakeside patio with fantastic views. A tranquil setting worth the serpentine drive down from the highway. The casual elegance ambience of the restaurant and the positive attitude of the staff was only exceeded by the quality of the food. First rate!

2  Thank clarkmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 15, 2013

We live in Summerland and have dined at the Local several times, but not often enough. We went there this evening and had the tastiest meal we've had in a very long time. We just returned from a trip to New Orleans where food is exquisite, but the Local this evening was every bit as good as any French/Cajun cuisine we enjoyed there.

If you're planning a trip to Summerland, please consider he Local. The venue is also out of the world.

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1  Thank Evelyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2013

Great atmosphere, great food! I have been wanting to try Local for a while and finally did, it is now on my radar. The food was awesome, every dish from appetizer to dessert. The flavours were well defined, the ingredients were of the best quality and the dishes were very well executed. The server was very friendly but was a little off with her timing, the food was so good that it didn't bother us. This place is a hidden gem.

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1  Thank lauram603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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