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“Best hotel I ever stayed” 5 of 5 bubbles
Review of BEST WESTERN Rimstone Ridge Hotel

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BEST WESTERN Rimstone Ridge Hotel
Ranked #1 of 3 Hotels in Rimbey
Certificate of Excellence
GreenLeadersPlatinum level
Rimbey, Canada
1 review
“Best hotel I ever stayed”
5 of 5 bubbles Reviewed December 4, 2013

The moment I stepped in the door the staffs greet me with a smile. They are very helpful. I have been assisted right away. The room is clean and the housekeepers are polite and gave our rooms a prompt attention everyday. I feel like home.

Room Tip: All rooms are nice
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Danilo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen C, General Manager at BEST WESTERN Rimstone Ridge Hotel, responded to this review, December 18, 2013
Dear Danilo,

Thanky you for your comments on Trip Advisor. We really like to hear and know how we are doing. And I am happy to hear that your stay with us was well attended to by both Housekeeping and Front Desk Staff. We work hard at wanting you to be comfortable in your "home away from home".
Please come see us again, and may I wish you Happy Holidays and safe travels where ever they may lead you.
Sincerely,
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173 reviews from our community

Traveler rating
    141
    27
    2
    3
    0
See reviews for
64
25
11
57
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Regina, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 15, 2013

This is a great hotel, Fabulous customer service, the front desk staff is excellent and helpful, make you feel like one of the family. New restaurant, we tried their Cuban night, again excellent service, come early or book a table cause the place fills up fast. Try the stuffed peppers . A very nice evening.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank e a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen C, General Manager at BEST WESTERN Rimstone Ridge Hotel, responded to this review, December 18, 2013
Dear ae;

We appreciate you taking the time to send your review of our hotel, Best Western Rimstone Ridge and HENRYS' Restaurant.
We hoped to create the experience for our guests that you have described; excellent service, wonderful food and a warm comfortable room! On behalf of all staff, we strive to make you our "Travelling" family and we hope you will have the chance to visit us again!
Once again, Thank You for your response,
Sincerely,
Karen
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B.C. Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 29, 2013

We did visit the restaurant in this hotel. This was an awsome expierience. The food was great and the service very friendly and efficient. The evening we did go there was on a Saturday night.
That evening they have "Cuban Night". This was a realy nice evening. We have been in Cuba many times and the Cuban people are always very friendly. They probably one of the nicest peolple you ever meet. In Henry's restaurant it is no different.The restaurant staff are mainly Cubans. The chefs are Cuban and the hostess is Cuban. The Cuban dishes they serve are delicious. This was an evening we will remember for a long time. The prices are reasonable and the food was prepared with lots of attention. We hope to be in a situation that we can visit again. We are 12 hours drive away but we will return. Next time we will stay in the hotel because it looks very nice and clean. It is unbelievable what the Cubans did bring to the small town of Rimbey. Keep up the good work!!

Stayed August 2013, traveled with friends
Helpful?
Thank billkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen C, General Manager at BEST WESTERN Rimstone Ridge Hotel, responded to this review, December 18, 2013
Dear Billkok,
Please accept my delayed response thanking you for your review of HENRYS' Restaurant.
We are so excited to have two amazing CubanChefs' and staff. As you enjoyed the excellent food and friendly atmosphere, I have seen how much they enjoy meeting their guests.
It is truly wonderful that you found a bit of Cuba in Rimbey Alberta and, all by surprize.
We are now open for lunch, should you be passing through at that time on you next Alberta journey.
Thank you again for your response and I am so pleased you enjoyed the wonderful food and company.
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Grande Prairie
1 review
5 of 5 bubbles Reviewed September 24, 2013

I stayed here not too long ago and I had really fell inlove with the place, the ambience and most specially the staffs, I had the best check in ever, I had been to so many hotels but never had the special touch of hospitality like what Cherry did, she is very polite, very informative and very pleasing, she is very friendly and bubbly too. She had provided me with the hotel information and believe me didnt miss any of it. I also loved the Henry's restaurant and the waitresses are all very friendly. I will always prefer this hotel whenever I got chance to go to Rimbey again. Congratulations to the General Manager, well maintained Hotel.

  • Stayed September 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LanGor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen C, General Manager at BEST WESTERN Rimstone Ridge Hotel, responded to this review, September 28, 2013
Hello LanGor;
Thank you for responding with such amazing feedback about your stay at Best Western Rimstone Ridge Hotel. Cherry just joined us and we so appreciate hearing about our Staff and the wonderful Customer Service they provide. Thank you for choosing us as your preferred Hotel! We hope to see you again soon and perhaps we will have more things for you to enjoy.during your stay. If we can assist you with your next trip our way, please call. Wishing you a wonderful fall season in your part of our world!
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A TripAdvisor Member
5 of 5 bubbles Reviewed September 3, 2013

Really enjoy this hotel chain!! Great service all around. The staff are very friendly and make you feel like you are visiting family. I enjoy the breakfasts in the morning, the pools and hot tubs too. Everything kept in pristine condition.

  • Stayed August 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen C, General Manager at BEST WESTERN Rimstone Ridge Hotel, responded to this review, September 5, 2013
Thank you for staying with us at Best Western Rimstone Ridge Hotel. I'm glad you took time to relax and enjoy the pool and Hot Tub. Your amazing comments will be passed on to all staff who take such pride in the awards they have won for keeping our property in, as you stated, such prestine condition. We hope you are able to stay with us again soon.
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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 1, 2013

Friendly and helpful staff. Everything is very clean and well kept. Rooms are spacious. Pool and water slide were great for the kids. Excellent breakfast included waffles, scrambled eggs, sausage, ham, tater tots along with regular cold options and the coffee was good. Onsite restaurant was really good but not somewhere I would take the kids to eat again due to the limited kids menu and cost of kids meals. I would definately stay at this hotel again!!

  • Stayed August 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kap437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen C, General Manager at BEST WESTERN Rimstone Ridge Hotel, responded to this review, September 3, 2013
Hello Kap437;

Thank you for taking time to offer comments on your recent stay with us. Your feedback about our staff will be passed on as they move toward their fourth Best Western Award.

I'm happy your family had fun in the water park. We get rave reviews on our water slide!
It's great that you enjoyed our breakfast selection and that you had an opportunity to eat at our new restaurant, HENRYS'. We will soon be open for lunch and will be offering a greater selection of items, perhaps the perfect dish for your young family?

We look forward to having you stay with us again soon. If I may be of assistance please contact me.

Sincerely,
Karen Conover, GM
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2 reviews
5 of 5 bubbles Reviewed August 22, 2013

I stay all over Alberta and BC and this is in my top 5 for sure. Super friendly staff and very clean rooms and hotels. Small boutique restaurant within hotel is great!! Will be back for extended stay in fall..

  • Stayed August 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Randmcp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen C, General Manager at BEST WESTERN Rimstone Ridge Hotel, responded to this review, August 26, 2013
Dear Randmcp;

We were very happy to receive your comments. And thank you for taking the time to comment so other travelers may read about us too.
I'm so glad you enjoyed HENRYS'. It's perfect that we have a restaurant that is delicious and fun too!
We look forward to having you back in the fall! just in time to experience HENRYS' luncheon menu.
See you then!
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Additional Information about BEST WESTERN Rimstone Ridge Hotel

Property: BEST WESTERN Rimstone Ridge Hotel
Address: 5501 50th Avenue | Box 1546, Rimbey, Alberta T0C 2J0, Canada
Phone Number:
Location: Canada > Alberta > Rimbey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Rimbey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Rimstone Ridge Hotel 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Stay at the newest Rimbey, Alberta hotel located in downtown Rimbey near Rimbey Hospital, Rimbey Arena and Beatty Historic House.Welcome to the new BEST WESTERN Rimstone Ridge Hotel located in downtown Rimbey, Alberta. Guests staying at this 100% non-smoking hotel will be conveniently near Central Alberta Raceways, the Smithson Truck Museum and Gull Lake. This hotel is one block from the Rimbey Hospital & Care Centre. The Rimbey Recreation Centre is just across the street.The BEST WESTERN Rimstone Ridge Hotel proudly offers 60 spaciously appointed guest rooms each complete with microwave, refrigerator, cable satellite television and free wireless high-speed Internet access. Hotel guests will enjoy an array of amenities including a complimentary hot breakfast, fitness center and guest laundry. Corporate guests will also appreciate the conference and meeting facilities accommodating up to 120 guests including an onsite business center. Pets are welcome. The BEST WESTERN Rimstone Ridge Hotel is close to a variety summer and winter activities including boating, swimming and fishing on the nearby lakes such as Gull Lake, Sylvan Lake and Pigeon Lake, snowmobile trails and golfing. This Rimbey hotel is also host to guests in town for the Rimbey Rodeo and Ponoka Rodeo. Home of Central Alberta Raceway.For superior customer service and a convenient location in Rimbey, make a reservation at this Rimbey hotel today! ... more   less 
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Also Known As:
BEST WESTERN Rimstone Ridge Hotel Rimbey, Alberta

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