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Great Backoffice Service

We planned a trip for the upcoming summer holidays and booked several transfers and sightseeing... read more

Reviewed May 24, 2020
travellover-pi
via mobile
Recommend

I self planned our trip to Cuba and deliberated whether to hire a car, take the Viazul bus or... read more

Reviewed April 4, 2020
61nomad
,
Sevenoaks, United Kingdom
via mobile
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Reviewed June 17, 2019 via mobile

We had a great chauffeur who showed us all the great places in Vinales. He spoke very good english and told us a lot about the historie. We had plenty off time too look around.

Date of experience: June 2019
1  Thank vonnie65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2019

One word: excellent! Driver arrived on time at 8am at our Havana hotel and was very friendly. The guide we had, Rigo, was amazing! He spoke fluent English and is passionate about his job and gives you a lot of insight. They took us to a lovely restaurant to eat for lunch as well. Arrived back to our hotel in Havana by 5pm but you can choose to stay longer in Viñales if you like. Highly recommend!

Date of experience: June 2019
Thank Lenag1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2019

Traveling from one city to another in Cuba can be quite challenging. Taxi Vinales was very reliable, always on time and very friendly and professional drivers. But more importantly they went above and beyond to find us a car at the last minute to go to Trinidad. We did 2 round trips with them, Havana-Vinales and Havana-Trinidad, both a success. Highly recommend

Date of experience: February 2019
Thank Michele H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2019

Very glad that we used Taxi Vinales for a transfer between Cayo Levisa and Trinidad. We needed to be picked up at a rather remote location and our driver was there early to meet us.Because this was a long ride, there were transfers to three different cars and drivers. Each exchange was very smooth. Our conversations with the different drivers really enhanced our enjoyment of our trip. One of our drivers was a medical doctor at the local hospital. The drivers take a lot of pride in their classic cars and they were all very serviceable. I had been concerned about getting from Cayo Levisa to Trinidad but this was a great experience and our drivers were very good and made our trip interesting.

Date of experience: February 2019
Thank Kmagenta25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2019

The prices for this company were competitive, and the classic cars we took were good. However, almost every interaction I had with the company was quite rude, and the drivers were generally very grumpy, which we didnt find to be the case with other taxi companies we used in Cuba.

Just before we left for our trip they told us we wouldnt be able to pay with credit card as they had indicated so we needed to pay them cash. This was a huge problem for us because our cards didnt work in Cuba so we had to slash 500 Euro from our budget to pay our taxi fares. They should have told us earlier about this so we could have organised something else.

Date of experience: April 2019
3  Thank harley s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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