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“Gorgeous!” 5 of 5 stars
Review of The Crane Resort

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The Crane Resort
Certificate of Excellence
San Diego, California
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Gorgeous!”
5 of 5 stars Reviewed October 13, 2013

We stayed a week here in July and the resort is amazing! Gorgeous, classic beautiful rsport, huge fancy rooms, amazing restaurants, we loved La A'zure for breakfast each morning and Zen was by far our favorite for dinner each night. The views from this resort are breathtaking, the beach is picture perfect, the staff is friendly, and the shops- market, gift store, ice cream and jewelry store were so nice!

We have stayed here and also at the Hilton, but I would highly recommend staying at the Crane!! Would LOVE to return!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lhstarrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneOM, Operations Manager at The Crane Resort, responded to this review, October 15, 2013
Dear lhstarrrr,

Thank you for this high recommendation! It was a pleasure to welcome you to The Crane to enjoy all that we have to offer and from the sound of your review – you sure did!

I am thrilled you enjoyed our restaurant offerings, especially Zen, as it is rated "No.1 for food in Barbados" by Zagat.

We look forward to welcoming you back soon – next time, for a longer stay!

Kind regards,

Korey Boyce
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,168 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (613)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Foul Bay, Barbados
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed October 11, 2013

Spent another week at The Crane, and as always, don't wish to leave. The staff is so friendly, especially our room attendant Sophia, who always did a great job tidying the room, with a smile on her face. We discovered that our in room coffee maker wasn't working on the second morning of our stay, a quick call to the front desk, and a new machine arrived within minutes. On the night before leaving, we tried using the in room dishwasher, but couldn't get it to start. I called the engineering department and explained the problem the following morning, and shortly after, a staff member arrived, diagnosed and rectified the problem. Used the in room safe, but forgot the combination I set, but luckily the engineering team, were able to open it and I could retrieve my wallet. The multiple pools were always clean, and the grounds well maintained.
Already looking forward to my next visit.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lindsay F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneOM, Operations Manager at The Crane Resort, responded to this review, October 15, 2013
Dear Lindsay F,

We have truly enjoyed welcoming your family to The Crane over the years and I’m delighted it continues to be such a pleasure for you as well!

I was sorry to learn of the minor inconveniences you experienced during this stay but it does sound like our Engineering & Housekeeping teams were on top of things. Sophia in particular, was especially thrilled by your comments – it was her pleasure to make your family comfortable.

Thank you for this rave review. We look forward to welcoming you back for many more years to come.

Kind regards,

Korey Boyce
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bridgetown, Barbados
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 10, 2013

The Crane is an escape from everyday troubles. My mom said it was similar to being in a private village separated from the rest of the island and being tended to by the best of the best.
The staff was delightful, they made all guest feel welcomed. Nothing was a bother to the staff, and at times they seemed to be mind readers putting things in place before we could think to ask. I believe the staff are what makes The Crane such a wonderful place to stay, my family have nothing but praise for the ever helpful Grantley.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank kerrigold86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneOM, Operations Manager at The Crane Resort, responded to this review, October 15, 2013
Dear kerrigold86,

It is always our special pleasure to welcome our fellow Barbadians to experience all that The Crane offers – it is really is an escape from the everyday!

I passed on your comments to Grantley who was absolutely thrilled to learn that he played a memorable role in your vacation. He has definitely proven to be an asset to our team with his helpful nature and warm personality.

We appreciate you taking the time to share your experiences with the world and look forward to welcoming you back soon.

Kind regards,

Korey Boyce
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 7, 2013

It was the 2nd time for my husband and I. We went in 2010 and it was probably the most luxurious holiday I'd been on and we agreed that when we came back to Barbados this was the place to stay. We had to fly out for a wedding this year and this time we had our 11 month old baby.

We stayed in the junior suite in 2010 which was more than enough for a couple, we had a massive bedroom leading off to a balcony on one side and to a "dining room" on the other end. It's still part of the room but carved out so almost seperately. The junior suites have a small kitchen with fridge, microwave and stove and everyday coffee/tea/sweetners are replaced. The bathroom is absolutely massive with 2 basins and a jet tub, massive shower (comfortably fitted 2) and a huge wardrobe. It was just beautiful and we had a view of the gardens in front and tennis court/other rooms and partial view of the sea in the lounge area.

Our stay this year was in a 1 bedroom plunge pool room. Absolutely amazing and the baby loved it as he started walking so had lots of room to explore. Coming in you have a bathroom straight in front of you which is equipped with a shower & toilet, next you enter the kitchen which is also fitted with a washing machine and dryer. This is then followed by a huge dining room and lounge, room again was big and fitted with a cot (at our request) and the same size bathroom as the junior suite including another toilet.

Our holiday was absolutely brilliant again - baby loved the beach and pools and the best thing is I didn't have to leave our room as we had our own plunge pool.

I would definitely recommend this hotel, everything has been spot on both times and I would recomment trying out the Asian restuarant - book in advance as it's a popular haunt for tourists on the island.

Room Tip: Rooms facing away from the pools are generally quieter
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank mandy69187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneOM, Operations Manager at The Crane Resort, responded to this review, October 15, 2013
Dear Mandy69187,

Thank you for taking the time to post this comprehensive review of our suites! As you may be aware, each suite was specially designed to rival our breathtaking views and we are thrilled that you continue to enjoy each category.

Again, we sincerely appreciate your high recommendation and we look forward to welcoming your family again soon.

Kind regards,

Korey Boyce
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kissimmee, Florida
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed October 6, 2013

we vacation 4 weeks a year or more, stay only at 5 star resorts, this is now my favorite. the people at Barbados go out of their way to be friendly. the people at the Crane were the best of any resort, Paul the owner should be proud. the pools, the rooms, the beach, the grounds are fabulous.
I had a accident, and the beach staff, and resort manger went over and beyond to help me. If your thinking of investing in vacation weeks at the crane make sure you ask for tristan, no pressure, informative, smart, and as all the crane people she will go way out of her way to please you. The food, we went to all the restaurants, all tops better then off resort restaurants. Felt like we were in a quaint village,where every one was like family. cant wait to go back.

Room Tip: studios do not face ocean, first floor has plunge pools, end units have soaking pools. all facing oc...
See more room tips
  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank blair l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneOM, Operations Manager at The Crane Resort, responded to this review, October 15, 2013
Dear blair l,

Thank you for this rave review. It was a pleasure to welcome you and we are thrilled to have now topped your list of favourites! I assure you that it was absolutely no trouble at all to assist you following your accident.

I also passed on your comments to Tristan, who was delighted by your special mention. She certainly is a shining example of the typical Crane employee – warm, knowledgeable and helpful.

We all hope you are doing well and look forward to welcoming you back soon.

Kind regards,

Korey Boyce
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wakefield, West Yorks
Level Contributor
213 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed October 1, 2013

Came here on a work paid reward trip with 20 colleagues. Beautiful resort, outstanding beach, innovative pools and my suite with a plunge pool was excellent. The staff are extremely friendly and professional, we were looked after very well indeed.

All meals we had in the restaurant were great, and the choir singing at breakfast on the Sunday was a lovely touch.

Only drawback is that the location is quite a drive from many of the restaurants and clubs we were booked into, but for pure relaxation and luxury it cannot be beaten.

I am convinced I will return, next time with my wife and family!

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Buster2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneOM, Operations Manager at The Crane Resort, responded to this review, October 15, 2013
Dear Buster2004,

Thank you for this wonderful review. I could not have said it any better – for pure luxury and relaxation, The Crane simply can not be beaten! We are thrilled you were able to mix business with pleasure.

Many of our guests find that the allure of The Crane lies in its removed location on the island’s South East coast. They are even more thrilled when they discover that popular night spots such as Oistins and St. Lawrence Gap are only 10 and 15 minutes away respectively.

We look forward to welcoming back you and your family some day soon.

Kind regards,

Korey Boyce
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, Georgia, USA
Level Contributor
79 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 27, 2013

The hotel grounds, restaurants, shops, beach, rooms etc... are nice! However, the service and attention to detail has some significant room for improvement. The location is a bit inconvenient if you plan to travel in/near Bridgetown often - as it's a nearly 30 min drive from the resort w/ traffic in the morning/afternoons. The rooms were nicely laid out and appealing to the eye, however, our room had a couple minor housekeeping/cleaning items issues and the A/C in our suite didn't cool the room enough - and it there was a slow response and a lot of confusion amongst the maintenance staff regarding addressing the issue (although we were eventually compensated with a resort credit for the inconvenience). The food at the poolside restaurant was good, offering grilled chicken & fish, but the Italian restaurant left a lot to be desired. We didn't visit the Japanese/Thai restaurant and the L'Azure restaurant breakfast buffet was average - as there wasn't a great variety of options compared to other hotels we've stayed at in Barbados.The scenery here is great though and the beach is semi-private. I'd recommend staying here for those looking for a more secluded resort experience in Barbados as this resort isn't near a lot of the nightlife, shopping and restaurant options that the West Coast and Bridgetown-area resorts offer.

Room Tip: Ask for/pay for the upgrade to the 28ft infinity edge oceanfront pool! You won't be sorry....
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank harg82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneOM, Operations Manager at The Crane Resort, responded to this review, October 15, 2013
Dear Harg82,

Thank you for taking the time to share your experiences. It definitely sounds as though you enjoyed many of The Crane’s amenities and services.

Perhaps the most alluring aspect of The Crane is its removed location on the island’s South East coast which allows our guests to experience the ultimate in relaxation. Our more adventurous guests are always delighted to discover that exciting night spots such as Oistins and St. Lawrence Gap are only 10 and 15 minutes away respectively.

Despite the minor inconveniences you experienced, we are glad you had an enjoyable time with us overall and hope to welcome you back soon.

Kind regards,

Korey Boyce
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crane Resort

Property: The Crane Resort
Address: Crane Beach | Bridgetown, BB18079, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Philip Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Saint Philip Parish
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Crane Resort 4*
Number of rooms: 252
Official Description (provided by the hotel):
Since 1887, The Crane Resort has overlooked the pink sands and turquoise waters of Crane Beach - one of the top 10 beaches in the world as rated by the Lifestyles of the Rich and Famous and most recently named the "Best Beach in the Caribbean" by USA Today's 10Best Readers Choice 2015. Set on Barbados' beautiful South East coast, the oldest operating hotel in the Caribbean has effortlessly married the old-world charm of its past, to all the 21st century amenities and services expected by today's most discerning travellers. Guests are spoilt for choice with ultra-spacious one and two-bedroom suites, and three bedroom penthouses, many featuring lush gardens, private pools and rooftop terraces. There are also several fantastic dining options, including Zen, the No.1 Zagat rated restaurant in Barbados, which features Thai and Japanese cuisine, L'Azure which offers Caribbean delicacies with an international flair, The Carriage House which offers poolside favourites, D'Onofrio's, the Italian restaurant and The Grove Bar and Grill on Crane Beach which offers light grilled fare. The centre-piece of it all is The Crane Village - 55,000 sq. ft. of retail space complete with duty-free shopping, a Jazz bar, open-air dining, a fitness centre, day spa, an art gallery and the newly opened Calypso Kid's Club catering to younger guests. Guests also enjoy complimentary WiFi in all guest rooms and around the resort - even on Crane Beach - and complimentary long-distance calls to most international destinations. ... more   less 
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Also Known As:
The Crane Residential Hotel Saint Philip
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel Barbados
Crane Resort Barbados
The Crane Resort Barbados/Saint Philip Parish

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