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“Best trip ever”
Review of The Crane Resort

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The Crane Resort
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best trip ever”
Reviewed February 8, 2013 via mobile

My boyfriend and I were planning a romantic trip to Caribbean. Barbados was my decision, but Crane was a surprise for me. Best surprise ever!!! This hotel is the most beautiful I've ever seen (believe me, I've been all over the world!). Pink sand was like WOW! Laying down at their own beach with rum punch with all the beauty around - was like a honeymoon! Our room was big with a terrace at the beach front. Monkeys and hummingbird were our morning guests))) ..There are no words to express all fillings that The Crane gave to us! It was the most lovely trip ever, only because of this hotel! We are very thankful and wish to come back again!

Stayed March 2012, traveled as a couple
Helpful?
Thank Kristina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, February 14, 2013
Dear Kristina N,

Thank you for this fantastic review. I am delighted that you enjoyed your surprise trip to The Crane.

It’s heart warming to know that you have described us as the ‘best trip ever’ especially when compared to your past travels. We encourage our guests to simply relax, and enjoy the beauty and sounds that this side of the island offers, and it seems you did just that!

With breathtaking views, an array of dining options, resort spa, fitness centre, The Crane Village, a café, flood lit tennis courts and one of the world’s top 10 beaches we work hard to create exceptional value for all of our guests.

We thank you for choosing The Crane for your Barbados holiday and certainly look forward to welcoming you again soon.

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,425 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (703)
Date | Rating
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English first
Washington DC, District of Columbia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 6, 2013

I didn't stay at the Crane, but after reading some negative comments about the way daytrippers were received, I wanted to relay the experience I had earlier today. I'm here with a group of fellow grad students who have been studying in Barbados for the past few weeks. On our first real day off, we bused it over from Oistins to check out Crane beach. The beach, though not a great swimming option, was stunning. Umbrella and chair sets were a bit expensive at 20 dollars US, but we got there early and kept them all day. We were given no resistance as far as accessing the resort (weren't asked to pay anything) and enjoyed a great lunch at the Carriage House. One of my friends had a birthday, and completely unsolicited she received a free cocktail and dessert, even though it was clear we weren't guests. We were treated great by the staff there and it made what was for us quite a splurge an enjoyable experience. Coffee shop with very reasonable prices made for a great mid afternoon treat. Iced coffee has been a hard thing to come by in Barbados for less than a small fortune. The only critical note I'd make is that the glass plating on the beach elevator is in desperate need of a wash. I'll probably never be able to afford to stay there, but will definitely visit again on this trip or the next.

  • Stayed February 2013, traveled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank lebsam11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, February 12, 2013
Dear lebsam11,

We are delighted that you had an opportunity to experience The Crane for the day. The entry to the resort is $12.50USD per person and is 100% refundable in food and beverage. Our policy is just to encourage guests to use the restaurants, so anyone coming to do just that is not required to pay an entry fee.

The Carriage House is certainly a fantastic option for light lunch with a view overlooking the 1.5 acre pool complex as well as views of the Atlantic Ocean.

Our Village Café is the perfect way to cool off from the afternoon temperatures here on the island. The best part is that everything is made right here on property.

We have also taken your comments regarding the beach elevator into consideration. Even though the elevator is cleaned twice daily, the salt spray is relentless and quickly builds up.

Belated birthday greetings are also in order for your friend from the entire team at The Crane!

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed February 6, 2013

I spent a week at the Crane, Barbados, with my family. It was excellent in all aspects. Accomodation was fantastic, we had a wonderful view from the Crane beach, the rooms were spotless clean and the service at the hotel was good even though we were there on Xmas and they had fewer employees. The resort restaurants were also fantastic, we had great food and wine and charming environments. Pool is enrmous and amazing. We are definitely going back.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ana_Bertelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, February 14, 2013
Dear Ana_Bertelli,

Thank you for this short but delightful review, we are certainly happy that you and your entire family had a wonderful stay with us over the holidays. Our ocean front residences feature stunning views of the Atlantic Ocean and our housekeeping department works tirelessly to ensure that these rooms are cleaned to the highest standards.

With four restaurants on property, we offer an array of dining options from classic Thai and Japanese cuisine to delectable cuisine from southern Italy.

It has been our pleasure to welcome you to The Crane and we look forward to your next visit!

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 5, 2013

My wife and I stayed at the Crane in January of 2011 (note 2011, not 2013). We've traveled to a few other places in the Caribbean and this was definitely one of our favorites. We were looking to relax by the beach, pool and bar and this is definitely the place for that. It's a bit secluded, but we found that to be a very good thing. Being isolated in a beautiful place, with a lovely room and view, staffed by really kind and helpful people is a good thing--as long as you like your traveling companion (I got lucky there). The rooms are very spacious, and the plunge pool (although a bit cold at times) is an absolute must. I rarely go back to the same hotel but if I do go back to Barbados, i would absolutely stay at the Crane again.

Room Tip: Ask for a plunge pool, and a room with a balcony overlooking the water (not the parking lot)
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thayer1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, February 12, 2013
Dear thayer1974,

It was certainly a pleasure to have both you and your wife stay us. We often say to our guests that ‘relaxation’ is spoken here and if you are looking to disappear and just kick back, then The Crane is the perfect place for you.

We are happy that you enjoyed your one bedroom suite with plunge pool and we look forward to welcoming you again on your next Barbados vacation.

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed February 3, 2013 via mobile

Really expensive, but worth the money. This is The 5* hotel all over its plush, grand, massive complex which is so clean just amazing in every way. The rooms are to die for, contemporary colours mixed with solid woods making it feel homely too. People you NEED to stay here if you ever visit Barbados

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank forevershelbella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, February 4, 2013
Dear Yolo79,

Thank you for this brief but rave review! It certainly sounds as though The Crane met and surpassed your expectations, especially with our grand, luxuriously appointed suites.

It was a pleasure to have you and we certainly hope to welcome you again soon.

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 2, 2013

My husband and I bought two weeks at the beautiful Crane Resort several years ago and we are thrilled each time we return to our lovely and well appointed apartment. Nothing compares with Crane beach and those wonderful Crane breezes. The grounds, the pools, the restaurants, bars, staff---all come together to make for a fantastic experience. We have traveled all over the world, and find the soft pink sand and turquoise sea at Crane Beach unmatched!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rhonda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, February 4, 2013
Dear Rhonda C,

Thank you for taking the time to post this terrific review. We are delighted that you continue to enjoy fantastic experiences with us each year. We couldn’t agree with you more – nothing compares to Crane Beach and our wonderful Crane breezes.

It has been our pleasure to welcome you both to The Crane over the years. We look forward to your next visit!

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ontario, Canada
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 31, 2013

We had tired of the intensity of luxury all-inclusives, and decided to go to the Crane for 2 weeks in January. It was perfect… Paradise!
The suites:
we stayed in a one-bedroom suite in building 8, which overlooks the beach. It was exactly what we wanted: clean and quiet with a wonderful covered balcony a full kitchen a large living room, 2 bathrooms, 2 large televisions, and a very comfortable bed. Suites with the private pool on the first floor looked inviting, but people hardly ever used them it seemed. Some say the plunge pools in the one or 2 bedroom suites were cold but others seem to enjoy them. I think it is worth upgrading to an ocean view, but even the one-bedroom lockout garden view suites are large and comfortable. There is a charge for air-conditioning, but we never needed it. Breeze just blows right through. The only bugs I saw were sand fleas on the beach.
The grounds:
the grounds are very well-maintained, with gardeners constantly working. There are orchids attached to palm trees, and a wide array of ornamental plants. There are mischievous monkeys eating the mini banana trees that the Bajans call fig trees. The pools are out of this world, with a large formal pool near the spa, used by quiet adults. The multilevel main pool area has quiet nooks, comfortable lounges with brand-new deep chair pads, and multiple waterfalls. It has a shallow section for little kids, and a good mix of sun and shade. There is a large bubble pool, like a hot tub but not hot, overlooking the ocean, and a wonderful lunch and bar area.
The restaurants:
they are all good, from the expensive Zen (where Mick Jagger was dining one night) to the inexpensive carriage restaurant at the pool and Italian restaurant in the village area. The signature restaurant, L'Azure , has a stunning view. We had earlier read complaints about the service, and it was slow and disorganized one night at L"Azure for some reason, but otherwise perfect. Food in Barbados can be expensive, but you can make meals in your fully equipped kitchen, and buy food nearby supermarkets or at the minimart in the hotel "village".
The beach:
incredible. There were always waves, but lifeguards made sure that small children were looked after and kept people away from the undertow area near the cliffs.
Lots of umbrellas for shade, at no cost to people staying at the Crane, handy elevator down, shower at the bottom of the elevator, and wonderful soft pinkish sand.
Entertainment:
thankfully there is no loud music at the pools throughout the day, no group sports, and just a fun guitarist or band at the central bar at night. If you are looking for nightlife or big shows, you will have to go elsewhere, and the Crane is quite a distance from the busy spots on the social war and the elegant places on the West Coast. It was perfect for us because we were looking for relaxation.
Overall:
staff was friendly and very anxious to help. We had no problem getting extra towels or taxis anything we needed in the room. This is quiet beautiful well-maintained resort. Don't go if you're looking for action, but for romance and relaxation, this is an excellent choice. We will be back.

Room Tip: Buildings5, 8 and 9 are quiet, with great views of the beach and ocean. Building one is the historic...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank exeter_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, February 22, 2013
Dear exeter_12,

We are delighted that you enjoyed “a perfect winter vacation” with us at The Crane. It certainly sounds as though you made the right choice in search of romance and relaxation away from the spotlight typically shone on the West Coast of Barbados.

We do apologise for the singular inconsistency you experienced with service in L’Azure. Please be assured that we remain committed to the minimisation of such occurrences.

Just to clarify one point, the AC charge does not apply to direct hotel guests, but is only applicable to Crane Members in our Shared Ownership Programme or to guests who have exchanged through RCI®. However, we couldn’t agree with you more – the constant breezes that circulate our suites completely negate the need for AC.

Thank you for taking the time to post this wonderful review. It was our pleasure to welcome you to The Crane and we look forward to seeing you again soon.

Warm wishes,
Michael Philips
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crane Resort

Property: The Crane Resort
Address: Crane Beach | Bridgetown, BB18079, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Philip Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Saint Philip Parish
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Crane Resort 4.5*
Number of rooms: 252
Official Description (provided by the hotel):
Since 1887, The Crane Resort has overlooked the pink sands and turquoise waters of Crane Beach - one of the top 10 beaches in the world as rated by the Lifestyles of the Rich and Famous and most recently named the "Best Beach in the Caribbean" by USA Today's 10Best Readers Choice 2015. Set on Barbados' beautiful South East coast, the oldest operating hotel in the Caribbean has effortlessly married the old-world charm of its past, to all the 21st century amenities and services expected by today's most discerning travellers. Guests are spoilt for choice with ultra-spacious one and two-bedroom suites, and three bedroom penthouses, many featuring lush gardens, private pools and rooftop terraces. There are also several fantastic dining options, including Zen, the No.1 Zagat rated restaurant in Barbados, which features Thai and Japanese cuisine, L'Azure which offers Caribbean delicacies with an international flair, The Carriage House which offers poolside favourites, D'Onofrio's, the Italian restaurant and The Grove Bar and Grill on Crane Beach which offers light grilled fare. The centre-piece of it all is The Crane Village - 55,000 sq. ft. of retail space complete with duty-free shopping, a Jazz bar, open-air dining, a fitness centre, day spa, an art gallery and the newly opened Calypso Kid's Club catering to younger guests. Guests also enjoy complimentary WiFi in all guest rooms and around the resort - even on Crane Beach - and complimentary long-distance calls to most international destinations. ... more   less 
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Also Known As:
The Crane Residential Hotel Saint Philip
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel Barbados
Crane Resort Barbados
The Crane Resort Barbados/Saint Philip Parish

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