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“Gorgeous view and good ammenities”
5 of 5 bubbles Review of The Crane Resort

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The Crane Resort
Certificate of Excellence
Raleigh, North Carolina, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Gorgeous view and good ammenities”
Reviewed October 3, 2012

My friends and I stayed here for a week in a two bedroom unit in Building Two, and the view was gorgeous. The staff was very attentive, and having shops on site was quite handy. All in all, would absolutely stay again. Can't speak to price due to this being part of a time-share.

  • Stayed September 2012, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, October 15, 2012
Dear John F,

Thank you for taking the time to post this brief but fantastic review! We are thrilled you enjoyed your Two Bedroom Ocean View Suite with Plunge Pool – ideal for friends and families with two spacious bedrooms and two and a half bathrooms.

It was a pleasure to welcome you on this trip and we look forward to welcoming you back soon!

Warm Wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,378 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (683)
Date | Rating
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  • English first
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English first
Washington DC, District of Columbia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 2, 2012

My boyfriend and I recently visited The Crane resort back in July and had a wonderful time. Overall, the services at The Crane was very good. The only reason I did not give an excellent rating was because the food at the resort was just okay - nothing that blows your mind!

The rooms were superb - very nice and spacious!! Although we experienced several issues with our whirlpool tub, The Crane staff were very diligent in resolving the problem. I'm talking about we had to call them back like 3-4 times b/c it kept breaking down, but they came each time with no problem! Finally, the manager of facility called and apologized for the incident, and made sure there were no more break-downs!

One tip to remember when staying on the resort is to make sure you eat EARLY! The restaurants close early, so any late night cravings can go out the door! But there is a lounge on the resort that stays open til 11 or 12, and they play great music and the bartenders are on point! Great way to relax after a full day of touring the island!

I would return to The Crane, but my preference would be to stay closer in the city! The Crane is located about 25min outside the city limits. If you're not one that likes to venture off the resort, then this would not be a nuisance to you!

I would highly recommend the Cool Runnings Catamaran Cruise! The boat staff are LIVELY and they feed you really well! They are also patient and great teachers while snorkeling!!!

Room Tip: The ocean view is the best!
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Chelly-P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, October 15, 2012
Dear Chelly-P,

We are delighted you and your boyfriend enjoyed a wonderful time overall with us at The Crane. We do apologise for the initial inconvenience with your Jacuzzi, however I am pleased that my team was able to rectify the matter for you.

You’ll be pleased to learn that since your stay we’ve engaged the services of a Restaurant Consultant who has been making his way through each of our restaurants. We have already begun to see rave reviews from our patrons in D’Onofrio’s and L’Azure about the new menus.

Thank you for taking the time to post this review. We do hope the next time you are looking to enjoy a truly relaxing vacation, you will choose to visit us again!

Warm wishes,
Michael Phillips
General Manager
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Wendell, North Carolina
Level Contributor
129 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed October 2, 2012 via mobile

Stayed in Building 2 in a 2 bedroom unit. The view was great and the plunge pool was used everyday! Went in a slow time so restaurants were not always open when needed but the service was great. The rsort grounds and beach are beautiful. Walk down the beach to the hidden cave and find the remote beach to have true privacy.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank DLFriedel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, October 15, 2012
Dear DLFriedel,

Thank you for this brief but fantastic review! It certainly sounds as though you enjoyed everything about your stay – especially Crane Beach!

Crane Beach is actually the safest swimming venue on this side of the island with an encircling coral reef which breaks the waves. An interesting historical fact is that the private beach and caves were used by ladies in the 18th century, when it was considered improper to be seen bathing in public.

We look forward to welcoming you back – next time, in our busy winter season so you can truly enjoy all that The Crane as to offer.

Warm regards,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 2, 2012

My husband and I were at The Crane from 14th September to 21st. We had a really lovely time there. The views from our Ocean View room was amazing. Unfortunately when I booked through our travel agent I had booked a room with a plunge pool but when we got to The Crane they hadn't informed the hotel!! Nevertheless the girls at Guest Services bent over backwards to accommodate us but when we considered the move to another block and what with packing and unpacking again we decided against the move. Our suite was fabulous anyway. The pool area was absolutely gorgeous but, we were rather disappointed with the beach. The seating for such a lovely hotel was very poor and there was a very tardy area for drinks etc. I know we went in the low season but nevetheless I found this very poor. We also found the restaurants rather average as well and the L'Azzure was far from good, even for breakfast. So much so, we did consider going out for breakfast in the morning but again, there is very little around The Crane it is quite isolated and you have to take a bus, car, taxi to where ever you wish to go. On saying all this, we would definately go back to Barbados we loved the people and scenery and the laid back atitude.

  • Stayed September 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cazza065
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, October 15, 2012
Dear cazza065,

Thank you for your glowing review of our staff! The ladies in Guest Services certainly are very accommodating and they were thrilled by your special mention.

I was surprised by your comments about our services on Crane Beach. It is a public beach so there are strict limits to the construction of F&B facilities on the sand. Nevertheless, I have communicated your feedback to our Beach team because our guests should experience the same level of comfort on Crane Beach regardless of the time of year they visit. Thank you for drawing this to my attention.

However, you’ll be pleased to learn that we have engaged the services of a Restaurant Consultant who is currently stationed in L’Azure. He has already made some significant changes to both the lunch and dinner menus to some rave reviews.

Again, thank you for taking the time to post this fantastic review. We look forward to welcoming you back to Barbados and to The Crane soon!

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 1, 2012

After visiting The Crane for several years it has become a second home and the highlight of my year. It is a beautiful place with friendly people and amazing rooms and restaurants.Our room overlooks the atlantic ocean - the best view from any room there in my eyes! Our maid, Diana, is brilliant and very friendly. She always happy to help out in anyway she can! Thanks Diana!

  • Stayed August 2012, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank MaddiCornforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, October 15, 2012
Dear MaddiCornforth,

Thank you for this short but sweet review! We are delighted you continue to enjoy your stays with us at The Crane. Room Attendant, Diana was thrilled by your special mention. She is often mentioned by guests for her efficiency as well as her vast knowledge of our beautiful island.

It has been our pleasure to welcome you back to The Crane year after year. We look forward to your return!

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jessup, Maryland, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 30, 2012

We just returned from our first stay in Barbados and I am already ready to go back! We took advantage of a living social deal which is apparantly the way to go (only paid $850 for 6 nights). The only reason I gave 4 stars instead of 5 is really because of the food at the hotel. Our favorite was the Italian place and least favorite was definitely Azure. Fortunately we found a great deli (cutters) right outside the property and hit that up for breakfast and lunch most days (and they deliver to you right on the beach). We did an excursion on Cool Runnings III one day which was a lot of fun and then went to St. Lawrence Gap for dinner one night (Pisces is amazing!!). The property itself is beautiful, the beach is stunning, and the atmosphere is very relaxing. We will definitely be going back.

Room Tip: We were in building 8 which was very close to the beach and restaurants so we loved it! They tried t...
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tiffany C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, October 2, 2012
Dear Tiffany C,

Thank you for taking the time to post this fantastic review. We are delighted you took advantage of our special offer on Living Social. The Junior Garden Suite is indeed perfect for first time couples, providing the perfect blend of The Crane’s luxurious furnishings and modern amenities in an intimate setting.

We were disappointed to learn of your dissatisfaction in L’Azure. We have engaged the services of a Restaurant Consultant who recently transformed D’Onofrio’s (“the Italian place”) and is now stationed in L’Azure. We are already seeing improvements as the launch of our new lunch and dinner menus are receiving rave reviews. Our next area of focus is on improving the service delivery.

We trust that you won’t become strangers and look forward to welcoming you back – to experience an improved L’Azure!

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 28, 2012

My husband and I had a 5 day vacation at The Crane in Barbados. It truly was a vacation. The combination of the old world charm and modern amenities made this hotel a fabulous place to stay. The beach and multiple pools were excellent. The food was very good at their various restaurants, especially Zen and L'Azure. What made this trip unforgettable was the people that work there. They were always available with help, suggestions and a smile. They all made us feel welcome to the hotel and especially to their island. Karimah, one of the concierges, is a jewel. She helped to arrange our tours (with Justin, who was great) and dinner reservations(you must try Cin Cin) even before we arrived. Another concierge, Juanita, also deserves high praise. Grantley, one of the bellman, was helpful as well. We can't wait to go back.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vikki W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CraneGM, General Manager at The Crane Resort, responded to this review, October 15, 2012
Dear Vikki W,

Thank you for taking the time to post this glowing review. Karimah, Juanita and Grantley were all delighted to learn they contributed to your “fantastic vacation!” They are among the youngest members of our team, and have followed the example set by our older team members of displaying genuine friendliness and concern for our guests’ experiences.

We are particularly thrilled that you enjoyed your various dining experiences with us, especially in L’Azure and Zen. We have recently placed an increased emphasis on performance in our food & beverage outlets and are delighted to see rave reviews.

Don’t become strangers! We look forward to welcoming you back – next time, for a longer stay!

Warm wishes,
Michael Phillips
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crane Resort

Property: The Crane Resort
Address: Crane Beach | Bridgetown, BB18079, Barbados
Phone Number:
Location: Caribbean > Barbados > Saint Philip Parish
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Saint Philip Parish
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Crane Resort 4.5*
Number of rooms: 252
Official Description (provided by the hotel):
Since 1887, The Crane Resort has overlooked the pink sands and turquoise waters of Crane Beach - one of the top 10 beaches in the world as rated by the Lifestyles of the Rich and Famous and most recently named the "Best Beach in the Caribbean" by USA Today's 10Best Readers Choice 2015. Set on Barbados' beautiful South East coast, the oldest operating hotel in the Caribbean has effortlessly married the old-world charm of its past, to all the 21st century amenities and services expected by today's most discerning travellers. Guests are spoilt for choice with ultra-spacious one and two-bedroom suites, and three bedroom penthouses, many featuring lush gardens, private pools and rooftop terraces. There are also several fantastic dining options, including Zen, the No.1 Zagat rated restaurant in Barbados, which features Thai and Japanese cuisine, L'Azure which offers Caribbean delicacies with an international flair, The Carriage House which offers poolside favourites, D'Onofrio's, the Italian restaurant and The Grove Bar and Grill on Crane Beach which offers light grilled fare. The centre-piece of it all is The Crane Village - 55,000 sq. ft. of retail space complete with duty-free shopping, a Jazz bar, open-air dining, a fitness centre, day spa, an art gallery and the newly opened Calypso Kid's Club catering to younger guests. Guests also enjoy complimentary WiFi in all guest rooms and around the resort - even on Crane Beach - and complimentary long-distance calls to most international destinations. ... more   less 
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Also Known As:
The Crane Residential Hotel Saint Philip
Crane Hotel Saint Philip
Crane Saint Philip
Crane Barbados
The Crane Barbados
Crane Hotel Barbados
Crane Resort Barbados
The Crane Resort Barbados/Saint Philip Parish

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