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“great camp site”

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Marine Holiday Park
Ranked #2 of 5 Specialty Lodging in Rhyl
Reviewed September 3, 2012

Just returned from a week at marine camp site this is our 2nd visit this year.Well were do i begin full value for money,loads to do.I took my family an my 87 year old mother she loved it .We went out all over wales which was a great holiday.Food on the camp is brillant VERY BIG PAT ON THE BACK TO THE MEREMAID STAFF.We hired a caravan and it was good .Looking now for next year when we can go back. An the council estaste next to it has the best field i took my dog there every day an walk .The nature bird pond an walk ways.True Rhly is run down but so is blackpool were i live.Look past the old Rhly an look to the new Rhly .

  • Stayed: August 2012, traveled with family
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Thank Evert0n1878
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine_H0liday_Park, Guest Relations Manager at Marine Holiday Park, responded to this reviewResponded January 31, 2013

Dear Guest
We would like to thank you for your wonderful review and are very pleased to read that you enjoyed your stay with us. We look forward to hearing from you and welcoming you back in 2013.

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349 - 355 of 450 reviews

Reviewed September 1, 2012

just come back from a week at marine and carnt wait 2 go back in october.Dont be put off by the negative people who have written bad reviews i think they must of been on a different site,the site is clean the staff carnt do enough 4 u considering that 1 of the staff members worked 92 hours the week b4 last i think u can forgive him 4 lapsing on a few things.The childrens entertainers r brilliant keep the kids occupied the only thing i think could of been better is the park its not big enough 4 the amount of children on site.I dont know why people complain the council estate u dont have 2 walk through it 2 get 2 the front there r 2 ways u dont see anyone anyway were goin back in october for my birthday and the halloween party cannot wait will also be there next summer DONT LISTEN 2 THE BAD REVIEWS

  • Stayed: August 2012, traveled with family
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Thank NICKY33Liverpool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine_H0liday_Park, Guest Relations Manager at Marine Holiday Park, responded to this reviewResponded January 31, 2013

Dear Guest
Thank you for taking the time to write such a wonderful review of Marine Holiday Park, we are very happy to hear how much you and your family enjoyed your stay with us. We pride ourselves on excellent customer service and a high standard of cleanliness and facilities, and are delighted to read that you are looking to book again with us soon.

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Reviewed August 31, 2012

on arrival friendly and knowledgeable receptionist. caravan was beautifull through out and immaculatly clean.housekeeper janet was a revalation .nothing was to much trouble.kids club was enjoyed nightly by my youngest neice.the pool was very busy but the lifeguards watched over at all times.Cafe food was ok but not alot of choice.my only critisism was the noise late at night from people returning to their vans who must have been drunk.think that a security guard walking around the park would have prevented this.would recommend to young familys.

Room Tip: go for the platinum caravan
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  • Stayed: August 2012, traveled with family
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Thank Mandy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine_H0liday_Park, Guest Relations Manager at Marine Holiday Park, responded to this reviewResponded January 31, 2013

Dear Guest
We are delighted to read your lovely review regarding your stay here at Marine Holiday Park. We were especially pleased to read how much you enjoyed our facilities and the cleanliness and standard of your accommodation during your stay. We have noted your comments regarding the noise and wish to reassure you that we do have a dedicated security team who undergo nightly patrols to ensure the safety of our guests. Thank you once again for taking the time to write this review and we look forward to welcoming you back soon

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Reviewed August 29, 2012

Rhyl is a run down seaside town in North Wales that badly needs investment. The Marine park is well-named because you would need to be a marine to want to stay here! The holiday park is surrounded by a council estate and building site. Guests screech at each other all hours of the night and day. The pool is ok, but the changing facilities are very basic. Club entertainment is a throw-back to the 70's and the caravan we stayed in should have been given its last rites. There was body odours and stains on the blankets and duvets that could have kept environmental health busy for weeks. The lounge carpet had a large blood stain on it as if there had been a murder in that caravan, and the tv reception was awful. The standard of cleaning was revolting, especially in the bathroom. I am not neurotic but I don't want to clean up the hair and dirt of other people before I use the shower or toilet. I would never come back here as the park seems unsafe due to the behaviour of the guests, and its location near a large council estate. There are better parks in the area.

Room Tip: Avoid this park if you have a nervous disposition - the noise will drive you over the edge.
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  • Stayed: March 2012, traveled with family
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2  Thank Leona B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine_H0liday_Park, Guest Relations Manager at Marine Holiday Park, responded to this reviewResponded January 31, 2013

Dear Guest
Thank you for taking the time to write your review and we would like the opportunity to address the problems you encountered during your stay. We have a dedicated security team who patrol the park at night with check points that are visited regularly, to ensure the safety of our guests and our toilets and changing facilities are currently undergoing a facelift. We pride ourselves on cleanliness and have a dedicated housekeeping team to ensure standards are met and safety is a number 1 priority. We have several well-known popular entertainment acts coming up in 2013 and we strive to provide entertainment to suit all ages. We are able to offer caravans at the quieter end of our park (i.e. further away from clubhouse) and we encourage our guests to request this and any other requirements at the time of booking. We are sorry to hear that the park did not meet your expectations on this occasion, but hope that our response may go some way into rectifying this. We thank you once again for your comments.

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Reviewed August 26, 2012

We went private The caravan we had was cleaner when we left .The site is smaller which was good .The entertainment was repetitive .Not much to do there for kids over 8 years really . No activities only swimming ,which was too full most of the time .No slides or anything.The beach was a trek.but a nice beach We were to near the nightclub so sleeping was a problem up until around 1pm |.personally i would not return as my boys were bored most of the time..More provisions for the older child is needed.

Room Tip: Do not hire a caravan near the main reception areas
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  • Stayed: August 2012, traveled with family
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Thank karen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine_H0liday_Park, Guest Relations Manager at Marine Holiday Park, responded to this reviewResponded January 31, 2013

Dear Guest
Thank you for taking the time and trouble to write your review on your stay at Marine Holiday Park. We aim to provide a variety of entertainment and activities for all ages, including Everton under 21’s to teach children football skills, a professional dance team, pool activities and games including AquaJets and WaterWalkerz, arts & crafts and our all-weather multi sports area. For 2013 season we have many well-known popular entertainment acts coming up for the season as well as many more new and exciting events. We are able to offer our guests several caravan options on the quieter side of the park upon request at time of booking

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Reviewed August 25, 2012

I can't comment on the caravans at this place because we rented one privately but I'll start by saying this, we arrived at 11am for a three night stay but packed up and left at 8pm the same day. What a dump!! We just drove in, barrier was up no one stopped us, we could of been anybody, they didn't even know we were there so if there had of been a fire would they have even looked for us?! The club and arcades smell Like sewers, entertainment? A 15 year old employee on the stage doing a dance routine what he's been made to do, bouncy castle outside has someone supervising the children but when I say that I mean a boy in a tracksuit chatting up all the young girls who are there, rolling up his cigarettes etc, absoloutly full of chavs, I literally felt like when I looked out my caravan It looked like a gypsy site, I did see a guard driving round on a scooter checking things however he just drive round all over everyone's gardens tearing up the grass, just drove through our private garden 3 times at full speed while my 3 year old was playing, oh and just to give you an insight into the type of people who stay at this sight, we couldn't eat out tea outside at our caravan because next doors dog was eating the food off our plates so we had to take it inside and when we went inside their children were in our caravan rooting through our caravan, what an absoloute hole of a place, packed up at 8pm left at 10pm and one again just drove out the gate, barrier up, no security at that tine of night!! Do yourself a favour, don't go to this caravan site, this is only the beginning of our issues but too much to write on here

  • Stayed: August 2012
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5  Thank Harrypott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine_H0liday_Park, Guest Relations Manager at Marine Holiday Park, responded to this reviewResponded January 31, 2013

Dear Guest
Thank you for your review following your stay with us, your comments have been taken on board. We do have a barrier entry system in place at the park and a dedicated security team who patrol the site at regular intervals. We do ask that all guests check in at our reception to confirm their arrival in order to pass through our security barrier. We strive to provide a wide variety of entertainment available to suit all ages and tastes, we are sorry to hear that on this occasion you were unsatisfied with the entertainment and the facilities we offer. We are a dog friendly site, and trust our guests to keep their dogs with them and under control so not to disturb other guests. Any problems encountered during guests stay or upon arrival can be reported to the reception or any of our friendly team of staff who would be more than happy to help and rectify any issues raised. It is disappointing to learn that our park did not meet your expectations upon this occasion.

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Reviewed August 18, 2012

Just returned home had a good week, the park is very clean and staff very helpfull and friendly, only a couple of little niggles, pool a bit to small gets very crowded with all the kids and there inflatables,and very hot in side the pool area, the kids club was ok but i found the entertainers where not that good at keeping the children's attention they just seemed to be running around bored. Our caravan was a bronze and we got what we payed for we where lucky it was clean our neighbor had mould in the bedrooms but ours was ok, Cars have to be parked away from caravans so its good for the children they can play in fairly safe area,s

  • Stayed: August 2012, traveled with family
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1  Thank kimmy53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marine_H0liday_Park, Guest Relations Manager at Marine Holiday Park, responded to this reviewResponded January 31, 2013

Dear Guest
Thank you for your review, we are very pleased to read you enjoyed your stay with us and that our staff made you feel welcome. Cleanliness is of a high priority to us, it was great to hear that you were satisfied with our standard and your accommodation. We are looking to offer an even wider range of entertainment for 2013 season, and we look forward to welcoming you back to Marine Holiday Park in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marine Holiday Park

Address: Cefndy Road, Rhyl LL18 2HG, Wales
Location: United Kingdom > Wales > North Wales > Denbighshire > Rhyl
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 5 Specialty Lodging in Rhyl
Price Range: $47 - $84 (Based on Average Rates for a Standard Room)
Number of rooms: 75
Official Description (provided by the hotel):
A family orientated caravan holiday park situated in North Wales, Marine Holiday Park is a 10 minute walk from the beach and in an ideal base location to explore the beautiful North Wales coastline.On-park facilities include a heated swimming pool, Arcade, Sports Bar with regular 'big name' live entertainment, mini-mart shop and laundrette. With a dedicated Kids Club and play area Marine Holiday Park ensures the whole family remain entertained for the duration of the holiday! ... more   less 
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Also Known As:
Marine Holiday Park Rhyl, North Wales

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