Went in for lunch with my wife and two boys 9 and 7. To be honest the food was excellent. We had home made soup and the boys had a main course each. However, completely let down by the staff. No customer service. Completely uninterested bordering on plain rude. Insisted on being paid as we ordered as you would in a fast food joint! They miss a trick as if you pay at the end you are more likely to order more. If I had have wanted another coffee I would have had to get up mid meal, go to the counter, order and pay again. I know that sounds petty, but that just doesn't happen in places nowadays. When the food was delivered, it was just almost thrown at the table and they walked off. As the waitress walked away ( although this was an older woman and I suspect could have been the owner) I asked politely if we could have some ketchup. The look we were given was dreadful as if "how dare you ask for something".
When the food was served, it came soup first, then a few minutes later one of the mains, then another wait and the other main came, and finally a portion of chips. We always wait for all people to be served before eating..simple table manners, but in this case we couldn't as they would have been cold.
In short, lovely food but have not had service like that for a long time. If they sort that out, it could be excellent. I would love to go again for he food, but I really don't think I could!
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