The new owners would benefit from a crash course in improving their communication skills, customer service, and overall style of management. Trying to 'wing' it on the back of the hotel's previous good reputation is a disaster waiting to happen, as we discovered to our cost!
Shame, because it is a beautiful old building; but relying on 'olde worlde charm' won't compensate for shoddy, inept service. Neither will seeing the owner wandering around in a pair of slippers whilst seeing to his guests!!
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- Also Known As:
- Rhydspence Hotel Whitney-On-Wye
- Rhydspence Inn Whitney-On-Wye, England