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“Very disappointing...”
Review of Rhydspence Inn

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Rhydspence Inn
Ranked #1 of 1 Hotels in Whitney-on-Wye
Wales
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Very disappointing...”
Reviewed March 22, 2013

The new owners would benefit from a crash course in improving their communication skills, customer service, and overall style of management. Trying to 'wing' it on the back of the hotel's previous good reputation is a disaster waiting to happen, as we discovered to our cost!
Shame, because it is a beautiful old building; but relying on 'olde worlde charm' won't compensate for shoddy, inept service. Neither will seeing the owner wandering around in a pair of slippers whilst seeing to his guests!!

  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
Thank WelshWookieWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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138 reviews from our community

Traveler rating
    93
    19
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    6
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18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 19, 2013

We had a lovely weekend at the Rhydspence Inn, a real olde worlde building with all modern home comforts, super food and a big log fire. The website gives the details of its history, and the landlord will happily give you a special tour. Set in beautiful surroundings close to the hills. Recommended.

Stayed January 2013, traveled as a couple
Helpful?
1 Thank 786MikeL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swansea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 10, 2013

We thoroughly enjoyed our stay at The Rhydspence Inn. This was an early Valnetine's weekend for us and we couldn't have picked a better venue. The Inn is a wonderful old building set in stunning countryside. A gorgeous log fire in the Bar and great food. As if all this wasn't enough the thing that made our weekend was the welcome received from Paul, the Landlord, his staff and the Inn's regulars. We could not have wished for a more friendly atmosphere. The kind of service and attention we received was second to none and is something that is so rare. We will definitely be making a return visit very soon.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Darren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Princes Risborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 24, 2012

..We have stayed here many times and it was great to see how the new owners are bringing the Inn back to its former glory. They have achieved such a lot in a short time.The food is delicious and the quality of the locally sourced produce excellent and enhanced by Gerry's cooking.There is a good choice for vegetarians as well as meat eaters.One of the best steaks I have ever eaten. There is so much to do in such a beatiful area but it is very difficult to drag oneself away from the comfort of the roaring fire listening to the friendly chat in the bar.It is still as Kilvert described it in 1873 "On the border by the black stripped timber house, the Rhydspence Inn, the weeping willow stilldrooped like a green shower, and the boundary brook of Cwmrafor came leaping and foaming down the beautiful goats' dingle under the green shadow of the sunlit weeping willows and silver birches swiftly flashing."

  • Stayed December 2012, traveled as a couple
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Helpful?
1 Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ross-on-Wye, United Kingdom
Level Contributor
115 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed December 15, 2012

This was our 4th visit to this wonderful Inn and the first time meeting Paul and Geraldine.
They work so hard to make your stay a pleasure and we were not dissapointed. Home cooked food by Geraldine was delicious, eaten in the bar next to the fire. Perfect for a rainy December evening. Paul is very knowledgable about the history of the Inn and we loved seeing his prize geese. We will definately be returning and wish them every sucess.

Room Tip: We stayed in room 1 which has four poster bed. Very comfortable and romantic.
See more room tips
  • Stayed December 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Caroline-Bennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 6, 2012

An ideal place for a romantic break, in a beautiful location. We spent two nights in this quaint, old fashioned Inn, full of character and charm. The bar had a lovely log fire which epitomised the warmth of the welcome by Paul and Geraldine. The food was excellent. The breakfast, exceptional. The bedroom was delightful, warm, comfortable and a good size, with views over the Black mountains. Would highly recommend this experience and we'll definitely visit again.
Sue and Jim

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, Wales, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 17, 2012

This wonderful 13th centuary hotel / inn just oozes atmosphere. We spent two really comfortable nights here whilst visiting the area. On arrival we were greeted with a wonderful roaring log fire. Paul, is the most genial of hosts, nothing was too much trouble. The room, complete with many original features, was comfortable, warm with an excellent view of the grounds. Breakfast ....What a feast! Probably the largest I've had for many years..... We will certainly return.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank AndyandJune S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rhydspence Inn

Property: Rhydspence Inn
Address: Brynafal Bridge Ct | Hay-on-wye, Whitney-on-Wye HR3 6EU, England
Location: United Kingdom > England > Herefordshire > Whitney-on-Wye
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites
Hotel Style:
Ranked #1 of 1 Hotels in Whitney-on-Wye
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rhydspence Inn 4*
Number of rooms: 7
Reservation Options:
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Also Known As:
Rhydspence Hotel Whitney-On-Wye
Rhydspence Inn Whitney-On-Wye, England

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