Made the booking for 2 rooms on the day of arrival. Good Friday has Late Deals were unable to confirm my booking the night before. We were going to the Harry Potter experience on the Friday and thought it would make a proper break to stay over night. We found the property which is in a very rural location. Parked car in drive and was greeted by Louisa's sister who showed us to our rooms. First bonus for us was that my husband and l had our own bathroom and son and girlfriend had a shared. It was confirmed that there was no extra charge because l had booked shared rooms. The rooms are beautiful with tasteful furnishings tea/ coffee and water. We were informed that the owner was out at present but we were given keys to room and front door. After taking a rest we went to leave to go into Uxbridge we did find that we had been given the wrong key to our son's room so he was unable to lock it from the outside. We retired early but we heard noises coming from down stairs so husband went to investigate and found the owner. Very helpful and was able to confirm breakfast. I must confess l did not sleep very well and the next morning felt like death. On looking under the bed found that the wooden slates had broken. This would have accounted for the saggy feeling that l had on my side. Breakfast was very good with help yourself to toast, cereal and juice and we were able to inform owner of problem with bed. We would not hesitate in going back to the tilehouse although l did not sleep very well l can say this is a lovely place to stay. Very clean and laid back. With a very pleasant owner.