I do not quite understand the reason why it was voted the best service hotel in 2013. Nothing about this hotel stands out as being excellent other than the fact that it faces the fjords, therefore, offers a spectacular view. The rooms are clean but desperately outdated and need an overhaul. However, it is not a big deal, just expect it to be a clean motel with a stunning view. I do have concerns with the food safety. Breakfasts are of buffet style. They are served for 2 - 3 hours in the morning. Everything is laid on the table in room temperature. By the tail end of it, the only edible food was bread and water. The milk and juices were of room temperature. The cheese and cold cuts were sweating. I ended up with an upset stomach.
A tip for those who intend to stay in the region for a few days - most attractions such as Nigard glacier, Hopperstad and Urnes stave churches are not in Balestrand. We stayed in town for 2 days and had to take a ferry out of Balestrand both days. We could have saved a lot of time and money by staying in Sognal, although not as picturesque and too commercialized to my taste.
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