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Ultimo Mulino Country Hotel
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All reviewsold millbeautiful hotelprivate patiorelaxing stayoff the beaten trackother guestsgaiolechiantiregionwinewoodsflorencetowns
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Reviewed July 9, 2012

My husband and I just spent two nights at L'Ultimo Mulino and, while we had a nice time, we would not rate it "L'Ultimo" place to stay in Chianti. L'Ultimo Mulino is fashioned from an old mill, which makes it a very unique place to stay. Evidence of the old water wheel is right in the center of the albergo,which is very cool! The mill is set amongst the forest, a beautiful location, although it does make it a tad hard to find, particularly since the large sign for the property is set well back from the road.

The best thing about L'Ultimo Mulino, besides it's unique origins, is its staff. The front desk women are all very nice and helpful,the chef is a highly skilled woman, but the waitress Mihala is the person who made our stay most enjoyable. Follow her recommendations when having dinner at the restaurant and you'll be a very happy diner! She has a lovely personality to boot!

The not-so-"ultimo" things about the property include the soft goods in the rooms. I've stayed here twice before,the last time in 2001 as part of a Backroads bike trip. I don't think the bedspread or the chair in the bedroom have been changed since then. If they have, it's time to do so again. They look very tired. A consistent problem at the hotel, at least in my experience, has always been the drainage in the tub/shower. I hoped it would have been fixed, since I'm pretty sure I complained about it before. But, alas, by the end of a ten-minute shower,with the water flow turned fairly low, you'll still find yourself standing in several inches of water. Kind of disgusting.

Also,putting screens on the doors and windows would be helpful. It's such a nice area, but there are mosquitos! We had to close the doors at night if we wanted to read, which meant no ventilation in the room, since there was no window After we turned off the lights the only way to get fresh air was to open the door to our room, which led directly outdoors. Kind of a security issue for some, sleeping your door open.

Finally, Europe needs to get with the whole Internet-access thing. Everybody advertises "free wi-fi throughout", but at L'Ultimo Mulino, like so many other places we stayed on this month-long trip, you have to leave your room to find a signal. It's not that hard, folks. Even historic properties in the States have figured it out. All sarcasm aside, as more people travel with technology, it becomes part of travelers' expectation that they will be able to connect in their rooms. Those hotels who pay attention to this feature will attract more business. Those who do not will lose business, including mine. Just a heads up.

Room Tip: Ask for a room with windows that have screens or a room with access to the wi fi connection. Or be prepared to sleep with the door open and to go outside your room for wi fi connection.
  • Stayed: July 2012, traveled as a couple
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1  Thank Bikeit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 13, 2012

First of all, we warmly thank you for the wonderful words about the location and the staff that is so glad to have known you!!
Regarding the works made last few years, we changed curtains, bedding, pillows, adding those ones with goose feathers, TV set, putting in the room that one with flat screen and also some piece of furniture. Obviuosly we changed stuff following the style of the hotel that is absolutely not modern, this is the reason why you had that impression.
But you are right: we can do it better!!
Even WIFI service in the common areas is a free new one that we offer to all our guests!
In order to have WIFi in every room, we have to put so many aerials, that we decided to stop at the common areas. We were afraid to create a discomfort for our guests that choose Ultimo Mulino for relax and healthy air!!
Hoping to have you as our guests soon!
Kindest regards by all the staff of Ultimo Mulino!!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2011

What a great place to experience the surrounding Tuscan countryside! Ultimate comfort, great common areas, pleasant and helpful staff, excellent food. Only wish we could have stayed longer!

  • Stayed: October 2011, traveled with friends
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5  Thank NJtraveler46576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2011

We stayed 4 nights and had the suite comprising comfortable bedroom and separate sitting room each with a patio, and the luxury of two bathrooms. Excellent bed linen and towels and quiet air conditioning.

The buffet breakfast served in the amazing medieval hall is excellent and there is a generous selection of fresh fruit available all day.

You reach the restaurant by walking a few yards through the terrace and garden. However, the dinner menu is limited with all the main courses being beef cooked in various styles. The chef provides well cooked food and her portions were good. As we were bored with the menu after two evenings, we drove into Radda on our last two nights. We had great sea bass at the busy La Perla del Palazzo but our best meal was at Al Chiasso dei Portici.

The remote country setting of the hotel is lovely but we would have had a problem finding it if they had not thoughtfully provided us with the GPS co-ordinates. The location is excellent for touring the Chianti region with the beautiful medieval hill town of Radda just 10 minutes' drive away and Sienna only 40 minutes.

We would certainly recommend the hotel for its location, historic charm and tranquillity as well as the friendly and very helpful staff who made us feel so welcome.

Room Tip: The hotel does not have a lift. The suite on the 1st floor is a great choice.
  • Stayed: October 2011, traveled as a couple
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5  Thank happytourist44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 8, 2011

We spent 4 nights in celebration of my 50th birthday and thoroughly enjoyed our stay. It provides a great location to explore the Tuscany region and we loved returning after a day of sightseeing. Each evening we would plan the next days adventure over a bottle of wine on the patio overlooking the beautiful scenery. It was quiet and peaceful. On our last night we decided to try the restaurant for dinner. We went with all the chefs recommendations and we were not disappointed. It was one of the best meals we had in Italy. We wished we had tried it sooner. Breakfast was included and was a great way to start the day.

  • Stayed: May 2011, traveled as a couple
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1  Thank DreamingofItalia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2011

My husband an I staid in Ultimo Mulino for one week. The location is perfect and excellent to discover the Chianti region. It is a small, nice and quite hotel with reasonable value for money. Some rooms have a patio, but ours had not. Room was very small. Okay for one or two nights, but not for a longer period.

Unlike other reviews we did not find the hospitality that good. The owners are very friendly, but it happened a couple of times that they did not greet us for instance . Most of the other staff was okay and helpfull.The restaurant is good but the portions are disproportionate and that was the reason for us to go to other places that were better and cheaper. The breakfast is very good and extensive and there is the possibility to order cappuccino from the bar. It was in the hotel description that they rent bikes, but when asked at the reception they had never heard of. We were sent to Greve in Chianti, but we found out that the tourist office in Gaiole also had that option (much closer). Shame that the hotel did not know. Please note, no mobile coverage in the hotel and WIFI only available in the lobby.

Room Tip: Ask for a room with patio
  • Stayed: September 2011, traveled as a couple
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3  Thank N00rtje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rusty1973, Responsabile reception at Ultimo Mulino Country Hotel, responded to this reviewResponded September 13, 2011

First of all we are glad to thank your for time you dedicated in writing thi review so important for us in order to improve our service.
We are sorry that you think your room was too small and you are right that the Deluxe room with patio are the best ones.
At Ultimo Mulino the rooms are not huge, this is due to the restoration that was made keeping the original structure of the XV century mill.
We thank you for good words for staff and we apologize for not satisfied requests, we want to improve our service day by day in order not answering NO to our guests!
Regarding rental bikes, we think there was a misunderstanding. We do not have a bikes for rent, but we collaborate with agency that can take bikes here for rental.
You are right, we should have known about the rental bikes in Gaiole at tourist office, but when we asked them about their services at the beginning of season this one was not ready !
The mobile coverage is only at reception and thanks to a wire that we put on the roof! This zone is very particular. we are sure that during your trips you noticed that many areas in Chianti have no mobile coverage.
Regarding the Wifi, the service is not only in the lobby but also in all the patio, but we agree with you that is a service that we have to improve!
We hope that you come back soon at Ultimo Mulino
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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