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“Great 2 weeks away in a friendly complex”

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Sergiani Garden Hotel-Apartments
Ranked #2 of 20 Malia B&B and Inns
Certificate of Excellence
bournemouth
Level Contributor
124 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great 2 weeks away in a friendly complex”
Reviewed August 18, 2013

We found the Sergiani apartments in Stalis were very good for the money, not the prettiest in town, but they were clean, towels, bed linen and room cleaned every 2 days. The self catering bit is bit basic, but a proper size fridge and kettle was included , also a TV in room if you wanted it. All the staff from the cleaner, handy man, pool bar staff, waiters and owners were friendly and helpful. The location is good, very central but not noisy apart from the odd drunk person wandering up the street late at night. We had an apartment in the 3rd block and the kids (13 & 17) a studio in 1st block just behind the restaurant where the owners kept an eye on them. The pool area was Ok & right up at the back of the grounds. We had variable board which meant we were in a self catering apartment, with breakfast included everyday and 4 main course, evening meals per week included to value 10 euro per person. I have to say the food was excellent, at breakfast you had choice of cereals, croissants, fried eggs, bacon, etc., tea (PG tips) orange juice in fact almost any thing you wanted, just had to ask. The evening meals were lovely, a great varied menu, in fact we tried some other tavernas but in the end ate here every night during the second week as it was the best food, good value in a lovely setting, sometimes if they were busy the service was a little slow but otherwise very good.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asicit007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
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English first
Southampton, England, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2013 via mobile

Had a good week here and it was very good for the price. Pool area was clean and well staffed by niko. Well located with stalis one way and malia the other. Maila is for the younger set. Many good restaurants around and lovely beach. Or stay in seriani for a lovely meal in a good setting. Room we had was fine and clean. Got the little road train which takes you around the area and you see a lot you wouldn't bother to see of resort. Star beach just up the road was good, free entry and lots of things to do. Got the bus there no problem. Bus stops numbered so you know how to get back. Altogether a good week and hot hot hot.

Stayed August 2013, traveled with family
Helpful?
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 13, 2013 via mobile

The apartment was clean and well looked after, though it was under-equipped to really be self catering. However, this did not matter to us because the pool bar, run by the lovely Nikos by day, and the restaurant out front were both fantastic, as well as good value. Lovely clean pool to lounge by all day long. The owner and his wife Elena are incredibly friendly and helpful, nothing is too much trouble for them. We tried other restaurants in Stalis (which despite the address is actually where this hotel is), but all agreed that Sergiani had the best food and was definitely best value. We (parents and teen girls aged 18 and 16) loved our holiday in Crete. If you go to Stalis, at least eat here, but better still, stay here too.

Stayed August 2013, traveled with family
Helpful?
1 Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Great Yarmouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 10, 2013

We have just returned from a 2 week stay in the sergiani. Apartments were clean and good standard , the apartments were cleaned regularly. The pool was a lovely place to soak up the sun during the day. Nicos is a lovely guy who works in the pool bar where you can get cold or hot drinks and food. We enjoyed our stay here and miss our lovely Thomas cook rep Adam ... We miss his happy face and sense of humour that greeted us everyday...he is a great guy and a fab rep.. And also Stevie the other rep who would often meet Adam in the afternoon. We didn't eat in the sergiani restaurant as we were self catering and wanted to eat elsewhere not being tied to one place.. We really didn't have much to do with the owners,but they seemed like nice people.. Just felt like naughty children making a run past there restaurant on our way out to eat each night !!! Overall very good value for money

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hellboy2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 1, 2013

We have just spent two weeks at these apartments. After reading the reviews we were convinced these apartments were the best value for money at the time. They are in a good location and central to the bars. The maid service was very good and for a 2 star hotel we were pleasantly surprised. The bar staff Nicos and Andy were great. However, we found the owners to be very off-hand and uninterested in us. We ate in the restaurant a few times and were disappointed with the food and found the restaurants nearby to be of a higher standard with similar prices. On the whole we had a great holiday but feel the owners could have at least said Good Morning. Whilst we enjoyed Stalis we would not return to these apartments.

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank slanrkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 29, 2013

Just returned from 2 great weeks at sergiani apartments stalis 4 of us had a fantastic time the owner sergiani made us most welcome the apartments were lovely and clean maid most days kept the rooms very clean the food at the hotel was fab and what made our holiday was the barmen at the pool bar nico in the daytime and andy at night 2 great guys spent the whole 2 weeks at the pool venturing out at night to return to the pool bar around midnight Thanks Guys a fantastic time defo be back next year

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kat6771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 23, 2013

Nice apartments, cleaned regularly (every other day). Sufficient utensils, etc. for making snacks and decent fridge. Bathroom was basic but shower was better than it looked and towels were changed regularly. The swimming pool area was OK but the pool looked like it had seen better days. We used the pool over the road in the Pella Sofia which was much better and also had a small paddling pool. The staff at the Pella Sofia were very friendly and were more than happy for us to use their facilities and bar and snack bar of course!

The restaurant at the Sergiani was good but the service was slow especially when waiting for the bill. We ate here a couple of times but there are so many other restaurants in the area that we also wanted to try.

The owners were very friendly when we arrived but seemed to cool after a few days and totally ignored us when we were leaving. We can only assume this was because we did not eat in the restaurant very much and they were aware that we were using the Pella Sofia's pool area rather than theirs.

All in all we had a great holiday and the accommodation was good. We would return to Stalis but would probably stay in a different hotel/apartment simply because there were other hotels/apartments in slightly better locations.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adele177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sergiani Garden Hotel-Apartments

Property: Sergiani Garden Hotel-Apartments
Address: Tagmatarchou Grammatikaki Nik., Malia, Crete 700 07, Greece
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 20 B&Bs / Inns in Malia
Price Range (Based on Average Rates): $
Hotel Class:1 star — Sergiani Garden Hotel-Apartments 1*
Number of rooms: 32
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Also Known As:
Sergiani Garden Hotel-Apartments Malia, Crete

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