Everything about this place is average. OK, it's budget but corners are cut that simply don't warrant a budget price. Our room was dirty, not swept out properly, not mopped properly. In the 2 weeks we stayed the room was cleaned once which meant the bathroom started to smell towards the end of each week. A bug killed on the bathroom mirror mid-holiday was still there when we left. The maid service re-arrange your bed linen, empty your bin and change towels about every other day or so. The pool + bar was OK however if the place is busy it is prone to sunbed reservationists, some cheeky enough to leave their towels for the next day when leaving the previous! The pool bar food, like the restaurant food, was average with little fresh ingredients and a peculiar penchant for putting hot dog sausages in everything! The slushy machine had ants in it. The restaurant, whilst probably having the best appearance of all in the resort served average bland food, even the pizzas were soggy in the middle. Great location though being at the far edge of Stalis if you have a particular bar or restaurant to go to it can take you 20-30 mins. I wouldn't demand to be moved if I arrived here and we had a good holiday however I wouldn't recommend people stay here. If you do, safety deposit boxes were €22/2 weeks and Air Con was €88!! staggering, we stayed in August and you can get by without it. Other top tip, don't book with Thomas Cook tours, going to Knossos and Spinalonga we, as a couple, saved £48 booking at an office on the road and it's the same blumin' trip!
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- Also Known As:
- Sergiani Garden Hotel-Apartments Malia, Crete