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Ikaros Beach Resort & Spa
Ranked #4 of 91 Hotels in Malia
Certificate of Excellence
Reviewed October 1, 2013

I have just returned from a 4 night stay with 3 other couples at the ikaros beach resort. I am reading some of the negative reviews and I am saying to myself that these people writing negative things must have had one to many drinks. The hotel puts heaven in second place. In all my trips abroad I have never had a more relaxing

  • Stayed: September 2013
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3  Thank HerzliaTaxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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153 - 159 of 772 reviews

Reviewed September 22, 2013

Despite its five stars hotel status and advertising, this hotel is mostly a four stars hotel according to our perception. We have been to many five stars hotels in Europe and Asia and this is not there yet. The rooms are very small and do not have a wooden floor. Moreover, there is no sign of fresh fruits or flowers in the rooms nor room service or well equipped mini bar. Additionally, we have been disappointed to see that our sea view is not actually a sea view but a pool view with a small window of sea in the far horizon. We understood that there are several sea view rooms categories such as: partial sea view, sea view, see front, see terrace, etc. I think this is a marketing gimmick. Also, the rooms are modest in general. However, the hotel inner yard is great with many flowers and plants. The food is excellent and the staff is friendly.

Room Tip: Please inform yourself regarding the 4 see view options: partial see view, see view, front view, ter...
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  • Stayed: August 2013, traveled with family
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6  Thank Alexandru I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

We have just spent a week in this hotel. The hotel position is fantastic, there is a splendid view and in the evening a lot of lights illuminate the sea creating a spectacular scene!
When we arrived in the hotel was very late (around 11 p.m) and we were very tired. In the reception we have been welcomed by a woman who was not very kind. We filled in all the papers by ourselves and the receptionist didn't gave us any assistance and any information about the hotel. The room was horrible: small, dark and without any working mobile phone network ! It was situated at the ground floor of an internal garden.. When i was on the terrace I was able to see what was happening in the room next to mine! After some claims and with the help of our tour operator, we changed the room. This room was better than the first one but very far from a 5 star hotel room!
Concerning the main restaurant, the food was studied for German/Russian clients... There was a lot of pasta, but few Greek dishes! Furthermore, quality was not so high...
One evening we also joined the "lobster evening" in the restaurant a la carte "Ayeri"... This restaurant was located directly on the sea, the panoramic view was very suggestive and the atmosphere was fantastic! The food they served was excellent, there was live music and the customer relations manager spent a lot of time speaking with the guests... I really appreciated it!
The beach was small with a lot of shades..there was not a lot of space between them! The sea was not so special...
The swimming pools were very beautiful; All the staff working in the restaurants and bars was very kind, efficient and hard-working!
Probably, i will not come again into this hotel, because even if the position was fantastic, all the other services were not comparable to a real 5 star hotel!

  • Stayed: September 2013, traveled as a couple
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8  Thank cuore88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2013

After having travelled to 20 countries and 70 cities, the Ikaros Hotel must without doubt go down as my worst hotel experience to date. I have stayed in bed and breakfasts far superior to this. We had to upgrade from a standard room to a "superior" room because the room was not fit for purpose. The check of these people advertising a 5 star when in fact it should be a 2.5 star. I have several photographs taken of the disgusting rooms with stained, mould ridden mattresses and walls. The hotel seems to have sewage issues and the food was nothing to write home about. Every night the food menu remained almost unchanged. The service is so appalling. I complained about the unhygenic state of our standard room and I offered to show the staff on the front desk my pics however these refused to look at them. The swimming pools are also rather filthy. Crete is beautiful and I would recommend it to anyone but PLEASE stay away from this hotel.

  • Stayed: September 2013, traveled as a couple
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11  Thank Jacob87W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

A wonderful hotel with the best services and facilities. Great for couples and for families. We could't resist to go back for the second time. Everything is just perfect from the breakfast in the morning till a drink at the bar at night. You have all ingredients to make a perfect holiday on Crete.

Stayed: July 2013, traveled with family
6  Thank Rudy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ikar0s, Marketing Team at Ikaros Beach Resort & Spa, responded to this reviewResponded September 10, 2013

Dear Rudy,

thank you so much for the excellent review, concerning your vacations in our hotel.
It is a pleasure, to hear that you had such a great time. We hope to see you again in the nearest future and remain with best reagrds from Crete.


The Ikaros Beach Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2013

I stayed with my family in this splendid resort for 6 days and it was one of the most relaxing holidays I have ever enjoyed. Our room (507) was located by the sea with spectacular view, without noise, next to Ayeri restaurant, was beautiful decorated, very clean (towels were changed twice a day !!! ) and spacefull. Tastefull breakfast, lunch and dinner had the level and the standards of a real five star hotel. The Aura Spa has all the facilities and services for a relaxing treatment and prices were excellent. Personnel very friendly willingly to help us at any time. We will never forget our stay to Ikaros.

  • Stayed: August 2013
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2  Thank marios68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ikar0s, Ikaros Beach Team at Ikaros Beach Resort & Spa, responded to this reviewResponded August 21, 2013
Google Translation

Ευχαριστούμε πολύ για το εξαιρετικό σας σχόλιο.
Με μεγάλη χαρά ακούμε, ότι περάσατε αξέχαστες μέρες εδώ στο ξενοδοχείο μας.
Ελπίζουμε να σας ξανά δούμε κάποια μέρα σύντομα και στέλνουμε πολλούς χαιρετισμούς από την Κρήτη!

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Reviewed July 24, 2013

I recently stayed at the Ikaros Beach Resort and Spa, and it was truly amazing. What a beautiful resort. It was so nice, in fact, that my daughters, who had been bickering for days, were giddily jumping, hugging, and holding hands as they walked around the property. The property is beautiful - filled with green foliage, palm trees, and vibrant flowers. The beach is just steps away but much of the property is set higher so there are beautiful views of the sea and the water lapping along the shore. The pools are also beautiful and so much fun - there is something for everyone - adults and children, couples and families. I was with 11 family members, ranging in age from 2 to 65, and every single one of us enjoyed ourselves immensely. The rooms were lovely - my husband and I stayed in the main building, with our two children in a room next door that had an adjoining balcony with our room (with beautiful views!). Other family members stayed in bungalows, which were very nice and had large balconies. There is also a spa (several of us got massages or utilized the sauna and indoor lap pool) and a bar that has shows (e.g., live music, dancers) several nights a week. The breakfast buffet is included, even if you do have the inclusive package, and there is something for everyone - as there is a ton of food. The hotel is also situated within walking distance of the town, and some of us chose to walk around the shops and restaurants during the day, while others of us were reluctant to leave the luxury relaxation at the resort! The hotel is about 25 minutes from the airport, so that is convenient, and it is also about a 40 minute drive to the famous ruins at Knossos (a must see!). It is also a quick cab ride to the Old Village of Malia, which has great restaurants like San Giorgio, and is a 15 or 20 minute car trip to the port city of Agios Nikolaos (where you must eat at Pelagos). You can rent a car right in the hotel lobby - for one day or longer if you want. We rented a car for one day so we could drive to the ruins and to the port city. All in all, this hotel was amazing and was the ultimate in relaxation. Crete is a beautiful island, and I would not stay anywhere else but the Ikaros!

  • Stayed: July 2013, traveled with family
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1  Thank Erika W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ikar0s, ikaros beach team at Ikaros Beach Resort & Spa, responded to this reviewResponded July 26, 2013

Dear Erika,

reading your nice review is really a pleasure. It is obvious, that you spent fantastic vacations here with us. It is also very important for us to hear, that we could please everyone from your big family and there is something provided for all ages.
We hope to see you again someday soon.
Best regards from Crete,

the Ikaros Beach Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ikaros Beach Resort & Spa

Address: Beach Promenade, Malia, Crete 70007, Greece
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Malia
#1 Luxury Hotel in Malia
#1 Top resorts Hotel in Malia
#2 On the Beach Hotel in Malia
#2 Family Hotel in Malia
#2 Romantic Hotel in Malia
Price Range: $115 - $462 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ikaros Beach Resort & Spa 5*
Number of rooms: 253
Official Description (provided by the hotel):
Located along the northern coast of Crete, an island renowned for its unspoiled coastal charm, natural beauty and rich culture lies the picturesque Ikaros Beach Luxury Resort and Spa. The hotel is perfectly positioned on a rocky peninsula with sandy beaches, coastal flora and sweeping views overlooking the Cretan Sea. Our five-star hotel - steeped in the warmth of Cretan traditions and hospitality - brings luxury, romance and world-class services together to ensure an unforgettable holiday as our rich culture and unique traditions become part of your experience. Whether you want to have a romantic sunset stroll and feel the sand between your toes or indulge in a Mediterranean feast made from the finest products at one of our restaurants, sip on a signature cocktail, simply relax or get pampered in The Aura Spa, Ikaros Beach can make your dreams come true. With our eclectic mix of true Cretan architecture, outstanding services and amenities we bring you the best of both worlds; a chance to have an authentic experience with the option of choosing between our Bed & Breakfast, Half-Board or All-Inclusive packages as you enjoy our high-quality concierge and services. With welcoming open arms - next to the cobalt water and right by a sandy beach, 35 km from Heraklion - your tranquil Greek delight awaits. ... more   less 
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Also Known As:
Lti Ikaros Beach Luxury Hotel Malia
Lti Ikaros Beach Luxury Resort And Spa
Ikaros Village Plátanos
Ikaros Village Hotel Plátanos
Ikaros Beach Resort & Spa Malia, Crete

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