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“Amazing!!”

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Ilios Malia Apartments
Ranked #36 of 91 Hotels in Malia
Reviewed July 31, 2014

Best holiday we have ever been on! 5 of us went for a girls holiday, rooms were big enough. Don't care what any one says the reps are amazing. Danny & Charmaine made our holiday, we miss them!! Will 100% be coming back to Mals for round two!

  • Stayed: July 2014
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2  Thank RosieMayWells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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143 - 149 of 250 reviews

Reviewed July 31, 2014

DO NOT come here with Thomson's as they are actively ripping customers off to stay at this dump! Stayed here for one week with wife on a Thomson package holiday to Malia for £400pp. Thomson is misleading customers by advertising on their website that this hotel is 3* when in fact in Greece it has an official rating of only 1*!

Upon arrival we were immediately hit with a €50 charge for air con and €20 for a safe which really should be included for the amount we are paying. We were also very uncomfortable that the hotel owner detained our passports for the full duration of our stay despite the fact this practice is actually illegal and she didn't even bother to give us any documentation in return!

As advertised on Thomson's website, we had booked a "one double bedroom apartment" which was a completely misleading and false description of the room we were given. The room was very basic and not an "apartment" just a small rectangular room with a tiny separate bathroom and a small fridge and sink at the room entrance. The double bed was in fact two single rollaway beds put together which as you can imagine dipped in the middle. The towels were rough and dirty, the bed sheets had several blood stains and the pillow cases had disgusting yellow patches. The hotel does not have continuously running hot water and in the mornings we had to have cold showers with hot water only available for a few hours every evening. The room was hardly ever cleaned and when the maids did visit they only swept the floor, the toilet was not cleaned even once during our whole stay. All toilet paper must be thrown in a small bin and not down the toilet but this bin is not regularly emptied as the maids rarely visit. The bed sheets and towels were changed only twice during the whole week. No toiletries are provided by the hotel except your first toilet roll.

In addition to the misleading description of our room and the false star rating of the hotel, Thomson is also inappropriately marketing this place as a "TWENTYS" hotel. The majority of the guests who stay here are in fact teenagers, I would even go as far to say it is exclusively aimed at young males aged around 16-18 years old who are either too drunk or too stupid to notice what a s**t hole they are staying in and the outrageous lack of basic services provided by the hotel. At night it was very difficult to sleep as fellow guests would either be having loud abusive arguments in the corridor or banging room doors to wake up their friends at 4am.

The only positive I can say is that the hotel is well located behind a bar on the Malia strip which is approx 15min walk from the beach and Old Town. The hotel pool looked clean but we never used it as the pool area was frequently dominated by a large group of loud mouths screaming profanities at each other. I would not recommend staying here unless you are under the age of 20yrs and you are being offered a package deal for less than £200pp which most of the guests were on.

  • Stayed: July 2014, traveled as a couple
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9  Thank CityBoy_82London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2014

Serious Malia blues after leaving a week ago :( This hotel was amazing, such friendly staff, clean rooms, great atmosphere. Everything was perfect. Danny and Charmaine were amazing reps and were there to help you with anything and made sure we had an amazing time! The events were sooo good. Our first night was the paint party which was crazy! My favourite night was Gulity Pleasures, Pretty much anything the reps are involved with was amazing! All the bar staff at the hotel and ice bar were so friendly to us, we got to know them quite well after two weeks! Snoop made sure we were sorted out ready for the night before heading to the strip! Words can't describe how amazing the holiday was from start to finish and it was all because of Ilios Malia! :)

  • Stayed: July 2014, traveled with friends
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1  Thank Shianne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2014

The best holiday our group of lads have ever been on, Starts with a Fantastic Welcome Meeting..Sharmaine! Danny! and it only got better! great events, fantastic staff at the hotel! how we spent 5500 euro we do not know but it was worth every penny! Events are amazing! gutted we missed silent disco :(!!!!!! but Malia Festival.. Woow! Party in the park..Woow! Foam party.. i have no words! :):) :D and all the other amazing events the reps put on! this Hotel was easily the best! great bunch of other people! great vibe daily! Get involved with everything and everyone and you wont go wrong! Can i say the reps were amazing...Got involved Everynight and made it the best holiday! if only we could have another WEEK!!!!! we as a group have been everywhere.. and this holiday exceeded all expectations!! 
Twentys Reps..Charmaine! Danny! Thanks again for making our holiday what it was. 
We now have a daily whatsapp countdown message From Stu for the Naughty Reunion! We cant wait!
Hotel food was great! poppy 20 years 20 years!
Maria what a lovely Lady! keep ruling that bar! You do a great job!
Quote of the week "ive got nothing left!"
Song of the week "Tracy Chapman-Fast car!" Ha!
Thanks! George, Michael, Stuart and Nathan!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed: July 2014, traveled with friends
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1  Thank nathanmichaelstugeor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

I couldn't have asked for a better holiday!! I went with 2 other girls for a week. Our reps danny and Charmaine are the best ever, they make sure you have the best time and they're such a laugh. The events are mental! Party in the park, paint party, guilty pleasures were amazing and I loved the bar crawl. All the reps are hilarious and helpful. We met so many amazing people and cannot wait till the naughty reunion.

Stayed: July 2014, traveled with friends
Thank Mel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2014

I went with friends for a girly holiday to illios, i thought it was amazing, great location as it was right on the strip, staff were so friendly and the reps were lovely and always around when you needed them (Danny and Charmaine) I recommend this hotel if you want to feel at home and have a great time :)

  • Stayed: July 2014
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Thank Lydiahume
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014

Just spent two weeks at Ilios Malia and it was amazing. Great location, right on the strip, friendly staff and the room was cleaned every other day. There were 6 and then 5 staying here and we loved it. The only thing negative was that the other girls room had a leak and no one fixed it. This happened after the first day. The staff were told but they only mopped it up. The room become flooded but no one seemed to care. They didn't get the opportunity to switch rooms or get a refund which sucked as it was pretty much a walk in swimming pool. Other then that it was fab, reps were great! Shout out to Danny and Charmaine who were so nice and friendly. We didn't do all the trips and activities but I'd highly recommend the paint party and guilty pleasures!
Overall loved it. Deffo recommended if your up for non stop partying and drinking!

  • Stayed: July 2014, traveled with friends
    • Value
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Thank OliviaONeil7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ilios Malia Apartments

Address: Mattheou Zachariadi, Malia, Crete 70007, Greece (Formerly Hotel Ilios Malia)
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
#6 Best Value Hotel in Malia
Price Range: $20 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ilios Malia Apartments 3*
Number of rooms: 26
Official Description (provided by the hotel):
Ilios Apartments offers accommodation in Mália Main Road. Heraklio Town is 30 km from the property. Free WiFi is available . Featuring a terrace, the accommodation has a seating and dining area. There is also a kitchenette, fitted with a dishwasher and oven. Each unit is fitted with a private bathroom with a shower and a hair dryer. Towels are provided. Ilios Apartments also includes an outdoor pool. Guests can enjoy a drink at the on-site bar. You can play billiards at the property, and bike hire and car hire are available. Hersonissos is 7 km from Ilios Apartments. The nearest airport is Heraklion International Airport, 27 km from the property. ... more   less 
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Also Known As:
Ilios Malia Apartments Crete

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