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“Really great hotel!”
Review of Real Palace

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Real Palace
Ranked #28 of 90 Hotels in Malia
Certificate of Excellence
Ripon, United Kingdom
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Really great hotel!”
Reviewed July 13, 2014

11 of us stayed at Real Palace for a week at the end of June/early July. The pool was always clean and well maintained, the bar was well priced drinks wise but food was a little expensive! Rooms were basic but were perfect for what we required. Wifi was free but a bit temperamental at times, probably due to demand.
Only downside we found was the safety deposit boxes, when recommended to purchase one, we did, but we found that our key opened everyone else's boxes too, meaning that it was not very secure at all. As a result we tried to get a refund on the money we paid, but when we asked Manos, one of the owners, he claimed that he had already paid tax on our payment so could not offer us a refund (It was 1am Greek Time!). Added to this the fact that if you do come to Malia, you'll realise hardly anyone pays taxes anyway! However apart from this everything was great at Real Palace, we managed without air con so if you're looking to save money, try the first night or so without air con! Finally, a few reviews on here say it's a long walk to the strip, it really isn't, I'd say 10-15 minutes to get to the main strip, nothing more.

  • Stayed June 2014, traveled with friends
    • Location
    • Rooms
    • Service
Helpful?
2 Thank WillRanson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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211 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Russian first
  • Any
English first
Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 4, 2014

No complaints at all. Stayed at the Real Palace for a week, and could not have wished for a better hotel. Rooms were ideal for myself and my friends. The food was good and cheap. Personally recommend the milkshakes, they were divine in the heat. Pool was well maintained and cool. Best quality of the hotel, and what made my stay so much better, is the men who run it, Costas and Manos. Both of whom were always friendly, talkative, and helpful.

Fantastic place to stay

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TomLongden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 4, 2014 via mobile

We had a bit of misfortune in our first hotel and was welcomed with open arms by Manos and Costas at Real Palace. I genuinely cannot say how much they did for us, cheap yet classy and the friendliness goes beyond what you'd expect. Good for all ages but cater very well for younger parties! Thanks guys, we may well be back next year!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MathewLomax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 3, 2014

Went on holiday with 5 friends all 18.
From the moment we got there to the day we left Costas and Manos made us feel so welcome.
Even coming back in the early hours of the morning we were treated fairly and told politely to keep the noise down
Food is good quality and the hotel is always clean.
It is a short walk to the strip but I would suggest getting quads if you want to go down in the day as the heat can make the walk painful.
Thank you Manos and Costas for the best holiday I have had.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kierangnixon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bolton
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 30, 2014

We had a bit of trouble with our first hotel in Malia so the real palace hotel took us in with nothing but genuine kindliness and welcomed us to the hotel and people that stayed there with also offering us a great deal for the rest of our stay, I recommend this to any age range, there was five of us aged 21 and was welcomed from all ages, manos and Costas the two owners made our stay one to never forget, definitely 5 star stay and made our first lads holiday brilliant I would not hesitate to go back

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aaronbuckley21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 27, 2014

just stayed here with my three uni mates, and didn't we get a surprise! the pictures do not do this place justice! (i really don't know why they dont change them).
this hotel was genuinely the cleanest and nicest hotel we saw in our 11 days in malia! While everyone else was getting off the bus at Inbetweeners-style dumps, we got this little gem! haha

it has clearly been recently refurbished or something.... the rooms were simplistic, but modern and completely spotlessly clean!

i think the cleaners actually came in every 2 days or something! and we didn't see a single piece of litter in our entire stay!

best of all though, the hotel staff.... Manos, Costa and the guys made the holiday for us! They were so friendly to us and did everything they could to help us out! you have a problem, they will help you out! It is a textbook example of a happy, friendly, family run business! Every now and then we would get a free game of pool, play table tennis with Vladimir...and when England got knocked out of the world cup we all got shots on the house to cheer us up! haha.

Really top group of guys here, in a really top hotel, only 10 minutes walk from the strip... book here, and you will not be disappointed! -will definitely stay again!

Room Tip: it doesn't matter.... any friends we made got the same style rooms and they were all refurbished...
See more room tips
  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Matt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Draguignan, France
1 review
Reviewed June 24, 2014

I have just come back from Malia. We slept in the Real Palace Hotel for 3 weeks.
It is simply an amazing small paradise for holiday situated 10 minutes walking from the centre of Malia. The rooms are clean and quite big. They have a kitchen and a balcony or terrasse. It is very good value for money.
Moreover we sometimes ate at the restaurant of the hotel and the food was very nice. We really enjoyed it and their cocktails too! They have also a very nice and big swmming pool. Their garden is everyday looked after.
Concerning people working there, they are just fantastic people with a big heart and always present for their guests when a problem occurs. They like talking and communicating with their guests and will be always helpful for some touristic clues.

I highly recommend this hotel, REALLY!

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lorinebenintendi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Real Palace

Property: Real Palace
Address: no 19 St George Loutres St. | Outskirts of Malia Old Village, Malia, Crete 700 07, Greece
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Bar / Lounge Kitchenette Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
#8 Best Value Hotel in Malia
#10 Romantic Hotel in Malia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Real Palace 3*
Number of rooms: 277
Reservation Options:
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Also Known As:
Real Palace Hotel Malia
Real Palace Malia, Crete

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