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“ALL BOYS GROUP - DON'T BOTHER”
Review of Socrates Hotel

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Socrates Hotel
Ranked #22 of 91 Hotels in Malia
Certificate of Excellence
Reviewed August 8, 2012

12 of us were all booked into the Socrates Hotel and paid 8 months in advance and when we arrived late evening we were told that the hotel was over booked for the night and we would be staying in a different hotel just for that evening. We were all dropped off at the new hotel by the so called Manager with the instructions that we would be picked up at miday the next day to be taken back to the Socrates for the remainder of our stay - the following morning there was no sign of the Manager and several phone calls were made to find out what was happening. We were finally picked up at 4.30pm and were told that Socrates Hotel was going to be fully booked for the rest of our stay. We were taken to Notos Hotel which was the Manager's other hotel. He claimed that the hotel was the same quality as Socrates (which clearly was not on our arrival). The staff were rude and unfriendly, the rooms were occasionally cleaned not every day. The pool was dirty with strange objects in it, snooker ball, raw egg and a glass. Worst of all we were all separated which made the experience not as enjoyable. We were claimed to be given free air con and free use of the safe as compensation, however, we later found that this was supplied any way. The Notos Hotel was now 15-20 minutes away from the main strip as opposed to the Socrates being 5-10 minutes away. We met other groups of lads during our stay at the Notos hotel who were treated exactly the same as us. Don't waste your money and book at the Socrates Hotel as you will only be given the Notos Hotel. Manager needs to exposed to this scam.

Room Tip: Don't bother booking here
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  • Stayed: July 2012, traveled with friends
    • Value
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3  Thank Ben R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 - 79 of 165 reviews

Reviewed July 30, 2012

Along with 11 other boys we booked to stay in the socrates hotel , we paid 420 pounds including flights for 10 days , once arrived here we were greeted by the owner george who whilst laughing said ' we dont have any rooms' , we thought he was joking , but no , he wasn't , we were then shuttled up to Matheo hotel in his Range Rover in groups of 3 , at 3 in the morning , which was in the middle of nowhere . Here we were told to stay a night and that he'd come and get us at 12 the following day and take us to Socrates . When George finally arrived at 5 oclock in the evening , he said there were still no rooms , despite telling the owner of Matheo the reason he was so late was because he was 'sorting out the rooms with the cleaners' . He then took us to Notos hotel in Malia which we stayed at for the next 9 nights, we spoke to 2 other groups of boys who had the same thing happended to them , booked for Socrates but sent to Notos . my advice is just don't bother booking here if you are looking for a stress free , fun holiday . It is quite clear they get people to pay for a fairly expensive hotel and send them to a half as good one , whilst paying the same amount . absolute nightmare . We are investigating gettting our money back

Stayed: June 2012, traveled with friends
4  Thank ben743
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2012

We were meant to stay at socrates as we thought it looked nice, so we booked it 7 months before going out to Malia. We turned up at 11 o'clock at socrates and was instantly turned away because they were fully booked. Even though we had a 10 day reservation for 12 people, apparently all the rooms were taken. So we had a free transfer into another hotel which was perfect and very welcoming, which was a lot cheaper. After staying 1 night there, we were transfered again by the manager of socrates again. After our other 9 nights at Notos we had realised we had been mugged off for money. We had spent £180 to stay at socrates for 10 days and each hotel worked out extremely cheaper for 10 days. If your young and going malia, do not here. The same time we were out in malia we met three other groups of holiday makers which had the same treatment. Each group they roughly made £1000 through moving everyone around. Do not stay here unless you want to lose money and get mugged off.

  • Stayed: July 2012, traveled with friends
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5  Thank lee s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 21, 2012

Any families or small groups, this hotel is very nice, but our experience has left us very disappointed with the hotel and the manner in which they dealt with us, so any groups (6 people +) just don't even bother booking here, our holiday cost over £450 with flights and below is the reason to just go elsewhere:

Although this hotel is described as perfect for families and small group, they accepted our booking of fourteen lads to share four rooms, we arrived Wednesday 11th July '12, on arrival to the reception, there was a sheet of paper with our booking name and four sets of keys, but after speaking to the young girl on the reception she explained three of the bathrooms were out of order, and we had to move to their sister hotel, which wasn't bad but after researching online is at least £100 pp cheaper. A few days of being at the sister hotel, we met some lads from London, a group of 8 who explained they had booked to stay at Socrates but upon arrival they were told they weren't expected until the following day, which seemed very convenient. Lads save your money and go elsewhere, not Socrates! Families and girls, very nice, if you don't get fobbed off to another hotel.

Stayed: July 2012, traveled with friends
2  Thank Mitch I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2012

Lovely place, kids loved it. Very nice pool, friendly staff. Short walk to the sea. We enjoyed the stay and would love to come back.
The rooms are very clean and well maintained. What did we miss and would like to see better: TV channels - very limited selection, so take a DVD player. Although good TV at the bar :) kitchen is small, so will not be able to cook lunch and dinner, if you have this in mind. But no need to really, Malia is full of great restaurants. Would prefer a better light in the bathroom (for owners to consider) and stronger shower heads :)

  • Stayed: June 2012
    • Value
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3  Thank KatieG75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 20, 2012

Have just got back from the Socrates Hotel after spending a week there on a girls holiday.

There were three of us that went and we stayed in the superior suite that sleeps 3 adults. The room was perfect size and was very nicely decorated.

First impressions of the surrounding area weren't great as there are many half built buildings and a few waste land areas nearby, however the hotel itself is set in well maintained gardens which makes the surrounding area easily forgotten.

We went to Malia mainly for the night-life but decided to pay a little extra for a better hotel. It worked out to be perfect as the hotel is around a 10 minute walk to the strip, 10 minute walk to the beach and a 5 minute walk to local restaurants and supermarkets. It is close enough to walk there and back to the main strip of clubs and bars but was very quiet and peaceful if a more relaxed atmosphere was wanted. The only downside is the street that the hotel is situated on is not brilliantly lit at night but it literally takes 2 minutes to get to a better lit part.

The hotel is run by a brother and sister (Eva and George). If your a group of girls going you are likely to be welcomed by George along with a lemon Granita served in a tall glass (YUM) but pay attention to how he pronounces his name as for around 3 days we thought he was called either Dort or Dorge (slightly embarrassing!). George also likes to wear extremely short shorts so look out for those!

A/C and room safe were extra but for both is cost 65 euros for the week so average prices. Although the rooms are self catering we were also provided with fresh towels, beach towels and toilet roll daily!

Overall Amazing hotel, would defiantly recommend for groups, couples and families as it caters for everyone. Probably not the best hotel for a large group of people who simply want to enjoy the Malia Strip as they do have notices in the reception area asking for reduced noise levels during certain times.

Would highly recommend if your willing to pay that little bit more!!!!!

  • Stayed: June 2012, traveled with friends
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3  Thank KatieW22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 16, 2012

Overall a lovely place to stay. Photos do not do this hotel justice. Very clean throughout. Good location as only few mins walk to the supermarkets, few mins more to the beach. Depends what youre looking for on your holiday but its close enough to the nightlife yet far enough away to not be disturbed by the noise from it either. Staff were really friendly and helpful and 'Vanilla' the dog was very cute added bonus. Just had lovely new sunbeds delivered.

If you book through the hotel direct, they offer a discount, free air con and free airport transfers so highly recommended to go this route as we werent aware and had pre-booked coach transfers which took 2hrs for a 20 min journey.

helpful hint: not enough plug sockets. (very minor problem)

  • Stayed: May 2012, traveled with friends
    • Value
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1  Thank lissb22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Socrates Hotel

Address: Beach Road Malia to Stalis, Malia, Crete 700 07, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Malia
Price Range: $62 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Socrates Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
✔ Free transfer from / to the port or the airport ✔ Free Wi-Fi Access ✔ Pool Area ✔ Snack Bar ✔ Luxurious Rooms ✔ Kid's Equipment ... more   less 
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Also Known As:
Socrates Hotel Malia, Crete
Socrates Hotel Crete

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