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“Ripped Off”

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Aegean Sky Hotel & Suites
Ranked #2 of 91 Hotels in Malia
Certificate of Excellence
Reviewed August 17, 2013

Although the rooms are clean and the amenities are very good we felt we were ripped off from the minute we walked in. Not known to us we were asked for another €50 on arrival for the air conditioning - even though now checking every website states this is included in the room price. A high level room was requested - request ignored. A late check out requested - request ignored. This is one place we won't be staying again unfortunately - you don't expect to pay for a room then get asked for more money on your arrival

Stayed: August 2013, traveled with friends
5  Thank Rachel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 - 517 of 1,088 reviews

Reviewed August 16, 2013

The hotel amazing!! loved every minute!! the hotel manager was like our father and our mother in this week we spent in Malia. he recommended us places to go out to and where to buy alcohol. We all enjoyed it and of course the pool bar was great. we spent some time with George the security guard and he is a very nice person.

  • Stayed: August 2013
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1  Thank NizanG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

Aegean Sky is by far the best hotel I was in! Beautiful hotel, great location - a 3-minute walk from the strip, the rooms are beautiful and clean, and above all - warm attitude of the staff made ​​me feel at home!
Panos the manager made ​​sure everything I needed and we laughed and sand together at every opportunity, Panos was for me the highlight of the trip.
Panos is amazing person and I am glad I knew him - would recommend everyone not to miss acquaintance with him.
The hotel offers barbecue evenings include greek traditional dances - fun and entertaining evening!
The lobby and pool area are provided free fast WIFI network!
Aegean Sky hire security guards at night and they are polite and very nice, the guard George is king!
When guests leave the hotel the manager Panos takes a picture with them and sings "and I will always love you", It was very touching and I am honored that my picture with Panos is on the wall of fame of Aegean Sky hotel!!!!

  • Stayed: August 2013, traveled with friends
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Thank RoyB10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

This hotel has the most friendly staff around who become great friends and make you feel very welcome. The do's and don't's of Malia are all very clearly explain by Panos at the start of the holiday which is useful when entering 'the strip'. Bar staff were the best!! Cheers Stefanos and Katerina.

Room Tip: Air conditioning in the ground floor rooms is much more effective.
See more room tips
  • Stayed: August 2013, traveled with friends
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2  Thank Ed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Without a doubt the best place to stay in Malia. Have never met nicer people in my life, make you feel at home instantly and are always prepared to help with anything. Location is perfect, 2 minute walk to the strip. Wouldnt even think about going anywhere else next time I visit malia and without a doubt, the best 10 nights of my life.

  • Stayed: August 2013, traveled with friends
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Thank Barney F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

no doubt the best hotel in malia, from the moment we checked in we felt part of the Aegean family. the location is ideal for every holiday maker, with a comfortable, relaxing feel at the pool bar with the hotel staff and just a small walk away from malia's main strip. the hotel owners panos and stefanos are very well respected in malia and will go out of their way to making sure you have the best possible stay in crete!

  • Stayed: August 2013, traveled with friends
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Thank JoshKyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 10, 2013 via mobile

We booked 1 night here to give us a place to shower and change. We had been staying in maria rousse( also a nice hotel) but our flight was way ahead of check out time. I came over to agean sky the night before we were due to check in to say that actually our flight had been brought forward and to ask how early we could check in as we would only use the room for 6 hours.
All I can say is wow. What and introduction by moustache and his partner. Not only did he sympathise but he said in his panto greek accent. Come over now. I upgrade you to best balcony view in agean sky 1. Not the garden sweets in sky 2. You check out when you want tomo. Welcome to agean sky family. We got funky wrist bands a free shots and told the toom had everything we needed. Free air con. Sc gear. Iron and board. Free complementary wine and water. And all the unexpected bathroom condiments. Room was decent enough. 3 star at a guess. Some rough around the edges stuff but I'm not surprised by this as the hotel attracts mainly young groups who would probably make things tire out fast. Again malia is what u make of it and I wouldn't put this off you going to agean sky if your older or a couple as the room seemed safe and free security box. Read some reviews on here after and hope pamos takes note of the issues as he is doing a lot right with his customer service. He is one hell of a character and made the end of our holiday. And yes it may be an act to get you to pay in his bar. But I don't mind everyone needs to make money and if he and his team are willing to make such an effort with there customer relations I would always like to give something back. Moustache if your reading this keep it up your one in a million but please also address the negative issues raised by previous guests and the business will still keep flooding in and back for more.
Written by your one night standers ;)

  • Stayed: August 2013
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Thank jamie h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aegean Sky Hotel & Suites

Address: 17 Katsouli Ilarionos, Malia, Crete 700 07, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Best Value Hotel in Malia
#3 Family Hotel in Malia
#3 Romantic Hotel in Malia
Price Range: $45 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aegean Sky Hotel & Suites 3*
Number of rooms: 20
Official Description (provided by the hotel):
Aegean Sky is the place to be for those who enjoy living life to the full. A refreshing change from the ordinary, we have the right facilities and the right people to make your holiday memorable.Aegean Sky is an outstanding hotel complex, combining high quality accommodation with personal service in Malia, Crete.All studios and apartments are finished to a high standard with balconies or patios.Located in the centre of Malia, just off the beach road where all the bars, restaurants and shops can be found.In Aegean Sky we pride ourselves in the personal service we offer and all our guests feel secure in the knowledge that we will go the extra mile.We look forward to welcoming you in Aegean Sky and helping you find your own perfect moments in Crete. ... more   less 
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Also Known As:
Aegean Sky Hotel And Suites
Aegean Sky Hotel Malia
Aegean Sky Hotel & Suites Malia, Crete

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