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“Best place in Malia”
Review of Creta Verano Hotel

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Creta Verano Hotel
Ranked #26 of 77 Specialty Lodging in Malia
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best place in Malia”
Reviewed August 19, 2013

Went to Malia with six girls, had the best time and this hotel definitely made the experience! The staff were caring and generous and couldn't help enough! When people got into trouble they were there to help and the bar man Mike (legend) even drove someone miles to the main hospital in Heraklion! Manos the manager was great, and gave us loads of advice and help about what to do and what not to do! The music by the pool was great and it was only a 2 minute walk to the strip, however back in the hotel you could not hear the music! The beach was a little further, but still easily within walking distance! Can't wait to go back next year! Everyone should go here!!!

  • Stayed June 2013, traveled with friends
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Helpful?
Thank Ellie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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122 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
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English first
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 13, 2013

Having carefully chosen this hotel from researching reviews, photos etc. and booking the room months in advance, we were looking forward to this stay. However, to our disappointment and surprise when we arrived on the first day, the Manager told us that we could not stay there as they were OVERBOOKED. We were sent to a different place, far inferior, (now past midnight) and we then had to endure the inconvenience of having to unpack, pack and move to the hotel the next day when we should have been getting on with our holiday. Not a good start to our holiday, and apparently this had also happened to other guests in the Cosmopolit when we were there. On returning, and after emailing a complaint to the Manager, he merely answered that it had only been for one night and there was nothing he could do.
The Manager must have known this situation well in advance because all emails sent to him before our arrival requesting a certain room view were unanswered, whereas emails to him on a different subject ie time of arrival etc. were answered, which at the time I thought suspicious.
Very disappointing. Overbooking when rooms have been booked well in advance is not an acceptable practice and should not be condoned by the travel agents, in this case LowCostHolidays.com who are now looking into it. One wonders if the Cosmopolit do this to groups of young people as they think they will not complain..
One more thing, the maids enter whenever they wish.

Room Tip: Request a room away from the car park
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  • Stayed July 2013, traveled with friends
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Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Malia hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 21, 2013

We came here a group of 7 friends and didn't expect much from the reviews but were pleasantly surprised. The hotel staff were really friendly and the rooms were cleaned (to an extent) everyday. Mike the bar man at night is great if you want a drink before you get off to the strip. 24 hour bar is a good addition but slightly expensive for what we wanted. This hotel is perfect for young people looking for a cheap hotel close to craziness of the Malia strip. :)

  • Stayed July 2013, traveled with friends
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Helpful?
Thank Raaachael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, West Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2013

Staying here was a great experience. The location is fantastic. So close to Malia strip but not noisy, if you want to sleep. Our studio was normal size but clean and comfortable. Staff is 24 hrs available, smily and helpfull. We booked again today for the summer.

  • Stayed July 2012, traveled with friends
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Helpful?
1 Thank ricardo c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 30, 2013

Look, you get what you pay for with this, clean room (but basic), great staff, nice pool etc. The passports taken are a deposit for you not trashing their rooms and so you can't lose them, and if you need your passport at ANY point they're more than happy to give them back. This sort of holiday is definitely an 18-30s one, don't go as a family or couple expecting quiet nights in, because Malia is just not the place for it! Go hard or go somewhere else.

  • Stayed July 2012, traveled with friends
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Helpful?
1 Thank lola-mona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 8, 2013

I went here in July with 2 of my friends.. warm welcome from the staff with a free drink woooop! won us over I think! the atmosphere is incredible, food was great. The only thing was we had a double and single bed but that didn't really bother us being girls. Would recommend this place to anyone. had to pay for ac & safe but that's the same as any place, but to be fair we never used the safe as it was safe as anything there as there was a hilarious security man!! had great banter with all the bar staff & drunk the bar dry from [--] haha! don't really know what else to say as the place is brill.

  • Stayed July 2012, traveled with friends
    • Value
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Helpful?
Thank loulou258
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 24, 2012

the woman bar maid in the day was grumpy but everything else was great. Bar staff and all other staff were lovely, even the cleaners. Hotels nice, can't really ask for anymore as you should be going to malia to get smashed and for the sun. Everything was very clean but basic but couldn't ask for anymore, if you needed anything the bar staff were happy to help and there was a supermarket 20 seconds up the road if you need anything. Close to the strip and a fair long walk to the beach in the heat but it isn't too bad, our group walked it everyday. Felt so welcome and did not want to leave!! 24 hour bar was the best bit! highly reccomend this place, wouldn't stay anywhere else, although you probably only get a free welcoming drink whilst you wait for them to take you up to your room. The sercurity gaurd was never rude just doing his job, we were always outside and he never had a problem as long as you were nice. love mannos, this hotel and malia!!

  • Stayed July 2012, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Kerri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Creta Verano Hotel

Property: Creta Verano Hotel
Address: 183 Venizelou Eleftheriou, Malia, Crete 700 07, Greece (Formerly Cosmopolit Apartments)
Location: Greece > Crete > Heraklion Prefecture > Malia
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #26 of 77 Specialty Lodging in Malia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Creta Verano Hotel 3*
Number of rooms: 44
Official Description (provided by the hotel):
Creta Verano Hotel is located in a prime position at the high end of the pedestrian zone of Malia on the island of Crete. This 3 Star superior hotel, makes a great base for everyone with 45 rooms in 3 different types split between 4 blocks for all your needs. From the first sip of your welcome drink, our Hotel proves that it is the perfect choice for holidays in Crete, close to all the action in the resort, the city and the beach. Operates in All inclusive base. Renovated in 2013-14 winter time. ... more   less 
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Also Known As:
Cosmopolit Apartments Hotel Malia
Creta Verano Hotel Malia, Crete

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