We stayed as a couple for one week in June. We were in a small, fully serviced villa.
If you are looking for; evening entertainment, kids clubs, pool games, lively bars, plastic chairs, plastic drinking glasses, dancing, flashing lights, cheap food and booze. Please, please DO NOT infect this wonderful paradise with your presence!
If you are such a person, don’t read my review and go away!
The Royal Heights Resort and Spa, is primarily set up as a large Greek wedding venue. We were not there when a wedding was taking place and only guess at what it would be like!
The resort is absolutely fantastic and suited our requirements perfectly. The serviced villa came with its own private swimming pool and garden. Inside the villa is a very well appointed small kitchen, dining area, sitting room. Upstairs there was a large double bedroom with balcony, well fitted bathroom and safe (ask reception for a key).
The villa was spotlessly clean and serviced daily by friendly staff. The air-conditioning works well and is quiet. The garden and out-door areas are very well maintained by enthusiastic and friendly ground staff who work around your schedule. Our pool was also very clean and well maintained. Our garden had a fantastic view to the sea, over Malia itself.
We stayed half board. The evening meal selection is slightly different than the full al la a carte menu, but by no mean inferior or short of selection. The food was excellent. It is worth trying the full menu at some point!
The breakfast menu had a great selection to suit all European tastes. My only observation was that cooked breakfast items were not hot enough when on the heat trays. I think that at quieter times it would be better for them to cook hot food to order, they also may see a waste saving?
But again at breakfast, excellent service!
Mid week, the main residence pool is very quiet (as is the whole site). We often we ate lunch by the pool bar, the staff are extremely friendly, the food range is good and of good quality.
Its quiet, really quiet – its great.
Occasionally we did see the odd “rep” from Malia come to use the facilities. The hotel have clearly, and correctly taken a stance on such people and allocated an area for them which has different sun loungers, separating them from the residents. I feel that a cage with a few car tyres hung up would provide some entertainment for these guests.
We witnessed four youths arrive by quad bike. They decamped themselves by the pool and started making a noise. Immediately, the waitress went across to talk to them, she was quickly overruled by a Greek chap (we assume he is the owner or manager), who shouted “get your stuff and move or GET OUT!”. Clearly and rightfully; the interesting yobbish youth of Essex are not welcome.
And my, how it made me laugh!
We took a short taxi ride to Malia (should cost 7 euro) and purchased supplies for the room from the Spar. Malia is an acquired taste, although the old village looks a little more civilised.
We did not use the Spa or Gym on this occasion, but if it reflects the rest of the hotel I am sure it will be top notch.
All the staff were fabulous. Management, waiting staff, grounds keepers and cleaners, all do a fantastic job and cannot do enough to help.
This venue is a complete diamond! To date the best hotel I have stayed in. I just hope it stays quiet and maintains its high standard.
Thank you Royal Heights Resort and Spa, we are rebooking, we will be back soon..
- Official Description (provided by the hotel):
- Royal Heights Resort is situated in Malia area-Pezoula on an amazing privately-owned hill consisting of 60 acres of land with breathtaking views of the beautiful Cretan Sea. Located just 2 minutes away by car from the amazing beaches of Malia and just a 20 minute drive from the international airport ‘Nikos Kazantzakis’ in Heraklion and five minutes from the golf of Herisonnisos. ... more less
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- Also Known As:
- Royal Heights Hotel Malia
- Royal Heights Resort Malia, Crete