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“Beautiful Home and Great Service”
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3 reviews
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Overview
Rental Home -
5 Bedrooms, 9 Bathrooms, Sleeps 10
Menerbes, Luberon, Vaucluse, Provence-Alpes-Cote d'Azur

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
KnottedTi...
Level 3 Contributor
8 reviews
4 hotel reviews
“Dirty, dangerous, decrepit, disingenious...”
Reviewed April 8, 2017 for a stay in June 2016

Given the disparity of our experience with other people who have had the "pleasure" to stay in this troglodyte house i have attached a few photos..

Anyway - Where to start ?

I guess the only high end part of the holiday was the price. After that it went rapidly downhill.

The house was filthy when we arrived. Inside, stools were attached to tables with cobwebs. Outside, the back "cave area", which is open to the sky right at the top, is filled with dead plants and pigeon excrement.

The good news ? The owner very kindly offered us a full refund late on the Sunday night ( having arrived on Saturday).

The bad news ? Despite telling his "trusted property advisor" the next day that we would be accepting his offer, finding alternative accommodation and moving out as soon we could (end of first week)... he decided that we hadn't given enough notice. Hmmm.

And then threatened to have his manager turn up halfway through with the gendarmes to ensure we left before the end of our rental period.

Oh - and did I mention that despite his assurance that it was "perfect for kids" the internal steps are open and the railings on the windows upstairs are easily wide enough for a child to fall through. That's okay though as we can just " hold her all week or shut the windows". Thats the answer I was looking for !

Beyond a failure to adhere to his word and a dangerous house for small kids, there were a whole host of other issues - pool farther than stated and un-walkable (so very surprised to see pool in description), dishwasher fuses whole house when turned on ( but a "user error" of course. I must have been pressing the button marked "fuse whole house" rather than "on" when I used it), missing sun umbrellas, BBQ with the gas incorrectly fitted, and later had a fat fire , and a house alarm that went off repeatedly ( my favourite time was 0340).

SO we went to the UK Small Claims Court on Monday to see what we could do to get redress... and ....

it turns out that turns out that the Owners terms and conditions state French Law applies, so back we'll go to suggest this is unfair at the next hearing. A disingenious way to avoid one's moral responsibilities.

Unfortunately there is no ability to give 0/5

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael F
Winnetka, Illinois, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Beautiful Home and Great Service”
Reviewed March 11, 2016 for a stay in July 2014
3
people found this review helpful

We stayed there with my wife and two teenage children. The house was incredibly well done. I typically prefer more of an antique feel but the combination of the old structure and the modern décor was spectacular. The entire back wall is glass looking into the patio, which is literally carved out of the rock behind the home. Finally, the views over the countryside from the front of the home were fantastic.

As the other reviewer mentioned, the local representative was terrific.

We also loved Menerbes. It's a little sleepy compared to some of the other villages but I found it had everything we needed. There is a small grocery a short walk from the house that had great local fare and, of course, you could get wine everywhere. We ate out a lot and never had a bad meal.

One thing that we didn't expect was the tourist fascination with the house. It has a historic plaque on it and when tourists come to town, many press their faces right up on the window to see in! It certainly wouldn't keep me from staying there again but you might want to keep that in mind.

Finally, we booked this through a travel company and not directly with the owner. For some reason, the price came down after we booked it but the agency wouldn't give us the lower rate. If I book again, I will probably go right to the owner.

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Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The view
Liked least: People pressing their faces up to the window to look in
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
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  • Was it a good value for the price paid?
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Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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