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“Poor service only offset by good food”

Le caveau Saint Uguzon
Cuisines: French
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Lunch, Dinner, Reservations, Seating, Waitstaff
Gerrards Cross, United Kingdom
Level Contributor
85 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Poor service only offset by good food”
Reviewed September 5, 2013

Not many places open on Sunday evening in Nuits St George. Took two hours for a three course meal. I presume the delay was in the kitchen as the male (?patron) spent most of time talking to the other (female) server rather than progressing meals for the (mostly tourist) diners.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Pierre83120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

Visitor rating
    22
    45
    25
    11
    15
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Leeds, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“More than a wait .....an age!”
Reviewed July 12, 2013

We visited the restaurant on a Friday evening it wasn't particularly busy but it was full enough for ambiance. The food is adequate but the service is diabolical. We arrived at 9.15 and we ordered water for the table and a glass of beer whist we perused the menu. Our water arrived but not the beer. Ok maybe an oversight. It then took an aged for the waiter to take our order, he seemed more engrossed with local friends at the bar. Once our order was taken, including our order for wine again it took an age for our salad starter to arrive. No wine had turned up but with our water drank we asked for refill. Our starter turned up about 45 mins following our order but no sign of our wine or water. We reminder the waiter about our water and took this opportunity to ask about our wine. Our waiter didn't recall our order for wine but would bring the wine list again. About half an hour later we reminder the waiter about our wine and just requested the house wine in a carafe. This did come quite promptly. We then waited about an hour and a half until our main course appeared (10.50). It was ok but nothing special. When it came to the bill we were charged for the original full bottle of wine ordered which was about £20 euros more than the carafe. Luckily we challenged and the error rectified. One last thing to note a french family of 7 (5 children and 2 adults) came in about half an hour later than us and were treated quite differently. Would I recommend most definitely No! Spend your well earned where the want and deserve it!

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank CriticalFriendGY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
48 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“The reviews here are right. It's just a ok place.”
Reviewed November 16, 2012 via mobile

We tried the Coq here for lunch. It's definitely made from very old chicken. If you have not had old rubbery chicken before, you are in for a treat! The Oeuf Merret is different also. Definitely mostly home cooking farm style. Wine by the glass choice was good, 1st Cru blanc and local NSG rouge is excellent! Wish the quality of food can be better.
On to Lyon

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Home cooked meal is what you'll find at Caveau Saint Uguzon”
Reviewed June 26, 2012

Decided to give this restaurant a try whilst none of the trip advisor recommendations were appealing and im delighted to say we were pleasantly surprised. The coq-au-vin and bouef bourguinone were delicious. Desert (creme brulee) could have been better, none the less. An easy and affordable meal.

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Cindi T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“great regional food”
Reviewed April 12, 2012

we were with some friends at this restaurant last week and the food was delicious (we had the escargots - quite good, although could be bigger, the coq-au-vin and the bouef bourguinone we splendid, some had big and tender steaks. the desserts were very good as well. the drawback was the time it took to get the check in the end.

  • Visited April 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ParisJose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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