My husand and I celebrated our wedding anniversary at Joondalup Resort last year and were very impressed with the meal and the service. This year as we live close by we thought we would repeat the experience and came away very disappointed. The service was slow and very unprofessional, we had to catch the eye of the wait staff on each occasion we wanted to order, the wrong entree was delivered, which we decided to accept after letting the waiting staff know they had it wrong. We ordered a seafood platter were two, on arrival we thought it was very small for two people but thought that must be the meal size, when we paid we realised they had only bought out one serving to share between us, once again the order was wrong. After a lengthy wait we at last managed to find a member of the serving staff and ordered sweets ($16 a serve). My husband's was very nice it was cake and icecream (a minute size serving). I ordered so called pavlova which turned out to the 3 hard swirls of merangue (stale I would say) with a flavourless cream, unset toffee and a tiny piece of mango. Our summary would be very ordinary food, unprofessional service and a pretense to be fine dining, needless to say that will be our last visit to the Resort.
- Official Description (provided by the hotel):
- Joondalup Resort offers an oasis of relaxation, perfect for a getaway, Play & Stay golf experience, corporate function or wedding. Tucked away and surrounded by natural bushland, you'll feel the escape of the daily hustle and bustle whilst still being just 25 minutes from Perth CBD, just 5 minutes from the ever evolving city of Joondalup and even less to the white sandy beaches of the Sunset Coast. A stay at Joondalup Resort invites you to enjoy one of 70 spacious accommodation rooms and suites, each with your own private balcony or courtyard. Relax by the outdoor lagoon style swimming pool and spa with a cocktail from Bistro 38, or stay active with our mini gym, tennis courts and of course, our world class 27 hole championship golf course, for which special discounted rates apply for hotel guests. The Resort invites groups of between 6 and 900 for private functions, corporate events, weddings and corporate golf days. We look forward to welcoming you soon. ... more less
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- Also Known As:
- Joondalup Hotel Joondalup