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Novotel Chumphon Beach Resort&Golf
Ranked #4 of 21 Hotels in Chumphon
Reviewed November 2, 2011

I visited this hotel when it had just opened about 5 or 6 yrs ago and it all looked wonderful. Now, unfortunately, bits are beginning to look tired, eg. weeds on paths, brown rust stains on blinds and generally needing a good 'work over'. The welcome at reception was as warm and helpful as ever, and the bedroom large and well equipped, although the bathroom looked as if it had had minor 'patching up' in various places. It is a lovely idea to have a very large bath,but the shower, which is over the bath, is bound to cause water damage along the walls and start to look grotty after a while (don't the people who design these bathrooms think of these little things ??) Our beds, which were lovely and large, felt very, very cold, which we couldn't understand. My husband was sure his was damp, but I think, perhaps the air con had been put on, before we arrived, and had blown on to the bedclothes, making for a very cold bed. Both times I have visited, there have been so few guests, so perhaps the room had not been used for a long time? He was not convinced, and decided to sleep on top of some towels!! We were going to eat in the hotel restaurant, but, unfortunately there was no one else eating there, so we went across the road to a local seafood place (very basic, but good food and packed full of local people) I am sorry that we had to do this, but, if like us, you feel there is nothing worse than an empty restaurant to provide a pleasant eating experience it was the only alternative. We did eat the buffet breakfast, next morning, and it was good and plentiful. On a minus point, a tray of dirty plates (room service) sat on the floor, across the corridor , from our room, all night and well into the next morning. Don't know if this is lazy staff or no one is telling them that it is not good? I also agree with one of the other reviews about the price of the internet - it should be free !!! When are Accor and other big hotel chains going to realise that this service is provided by so many smaller hotels FREE, and they should be doing the same, especially when a hotel is so far out of town, although perhaps this is it, we are a captive audience. Perhaps they should look at a brand new small hotel in Chumphon Town, which has wonderful rooms with flat screen TV on wall, DVD players with FREE rental DVD's at reception and FREE WIFI. We will be staying at this hotel again, but I will have to think long and hard before visiting this particular Novotel, which is a shame, as the grounds, pool areas and rooms are good, but it is just missing something ????

Room Tip: As far away from the road as possible, because oil tankers are up and down this otherwise quiet road...
  • Stayed: October 2011, traveled as a couple
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Thank PoddyThailand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelChumphon, Manager at Novotel Chumphon Beach Resort&Golf, responded to this reviewResponded December 2, 2011

Dear Sir/Madam

Thank you for your visit and the constructive comments. We are more than happy to have you with us once again especially when you were here since we first started. All of your constructive comments are taking in account. We will have a look through and definitely encounter that. We do look forward to your next very soon.

Sincerely yours
The Management

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153 - 159 of 336 reviews

Reviewed October 31, 2011

We stayed here because we wanted a good quality hotel in this area we were not dissappointed in any aspect only down side would be it's rather remote so you would require your own vehicle, great touring base, recommended. Great local eating places close by so you need to explore, Hotel resturant & pools are excellent, Grounds beautiful. Very unusal bathroom design lets you watch TV while soaking in an oversized tub.

  • Stayed: August 2011, traveled as a couple
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Thank JJJ31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelChumphon, Manager at Novotel Chumphon Beach Resort&Golf, responded to this reviewResponded December 2, 2011

Dear Sir/Madam

Thank you for sharing your experienced with us besides choosing Novotel Chumphon Beach Resort and Golf for a night to spend. Please feel free to drop us a line should you have additional comments, query or if we can be of service to you. Looking forward to have you back with us soon.

Sincerely yours
The Management

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Reviewed September 13, 2011

Stayed at the Novotel Chumporn on route to the south after hearing about this hotel from a friend. Upon arriving at approx 10.15 pm after a long delay due to a bad road accident at Prachuab, there were no bellboys or staff, the place was deserted. I put my luggage onto a trolley and just as I reached reception a bellboy came running up to take over. I’m sure he had just woken up as he definitely had a bad case of bed hair and was rubbing his eyes.
Check in went smoothly and the bellboy took my luggage to my room. I had left Bangkok some 7 hours earlier and was hungry and thirsty I went directly to the bar. Unfortunately two unhappy looking staff immediately stated the the bar would be closing at 11pm. It was no problem, I ordered quickly and was happy to go to my room. The rooms are very spacious, and well equipped, although the TV wasn’t working properly, again not a problem the king-size bed was absolutely huge.

At breakfast I was informed that there would be no buffet, due to low occupancy so I ordered a la carte. The food wasn’t up to much, and the service being that there was no other guests, was very slow. I spent some time at the pool, which was very relaxing and peaceful, again I was the only one there. There is a very good kids club next to the gym if you have children. I made use of the gym which was fully equipped.

It was very hot around the pool, I was desperate for a cold drink (no staff) I had to get dressed and go inside the hotel to order, in 2 hours of sitting by the pool, not a member of staff came to offer a drink even though there were at least 3 standing around inside doing nothing, they may have been feeling the heat as well. When I approached and asked for something in particular, staff were able to provide an ok service, but I want service if I have to pay the 10% charge. I had dinner in the restaurant (food was just passable for the price) again I spent time searching for a waiter.

I did enjoy my break at the Novotel Chumporn, I work 6 days a week in BKK; it was a shame as it could have been much more enjoyable had the staff been more attentive. They were very disinterested, probably through boredom. I’m sure the GM (whom I didn’t see once) is aware of the problems in the hotel as I’ve seen a response to most posts, but I’m not sure how much is actually taken into account, or dealt with.

In summarising, a ship’s crew is only as good as the captain who drives them. I would return as it’s probably the best facility in the vicinity (Chumporn town is awful). Novotel room rates are very reasonable, next time I would hope or expect better service the same that is normally available at a 4* hotel, I hope I won’t be disappointed. One big moan was having to pay for Wi-Fi, 300B an hour totally ridiculous!!

  • Stayed: September 2011, traveled on business
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1  Thank culinarianmess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelChumphon, Manager at Novotel Chumphon Beach Resort&Golf, responded to this reviewResponded September 22, 2011

Dear Sir/Madam

Thank you for your constructive feed back, as well as choosing Novotel Chumphon Beach Resort and Golf for your breakaway from your work. The departments (front office, FB and training) concerned are aware of your comments and measure has been taken. You can rest assure that we are serious with our respond in order to maintain and improve guest satisfaction wherever and whenever we can. For the WiFi, we will be holding discussion with our (outsource) service provider for a much better rate to offer our valued clients. In the meantime, we are looking forward to welcoming you again at Novotel Chumphon Beach Resort and Golf soon.

Sincerely yours
The Management

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Reviewed September 5, 2011

We stayed for three nights to explore the area around Chumphon. The hotel is very nice and great value because we booked early. The staff were very friendly and eager to help with information to ensure we got the most out of our holiday. We mostly ate outside the hotel - the seafood restaurant just in front of the main gate was excellent - super fresh, great tasting (Thai-style) and great value. The restaurant at the golf pavilion was also excellent - north-eastern Thai cuisine at surprising low prices.

The only downside - and it was a big one for me - was that the hotel internet was Bht 500 for 24 hours. If you're headed here make sure you subscribe to a telco plan first so you can use your own modem or iPad.

  • Stayed: September 2011, traveled with friends
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1  Thank AlexR48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelChumphon, Manager at Novotel Chumphon Beach Resort&Golf, responded to this reviewResponded September 22, 2011

Dear Sir/Madam

Thank you for your patronage and the constructive comments. We all are more than delighted to hear that you enjoyed our hotel, services, food especially the north-eastern Thai food. For the WiFi, we will be holding discussion with our (outsource) service provider for a much better rate to offer our valued clients. We do look forward to have you back with us in the near future.

Sincerely yours
The Management

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Reviewed August 25, 2011

This hotel offers huge comfy rooms. The price is reasonable. Club house food was amazing as well as reasonably priced. Forget about beautiful beaches, you need to take day trips to surrounding islands to enjoy the beaches. However, the sea water was crystal clear when we were there. We stayed one night. Things we like: size of rooms; pools; ping pong table and club house food. We would have enjoyed it more if we golf in the standard 9 holes course. Green fees and caddy fees looked reasonable though. I recommend this hotel for those who take road trips down south as a rest stop. One more thing, restaurants around the areas served excellent local seafood. Much better than island food quality; prices were standard 200-300 baht per meal per person.

  • Stayed: August 2011
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Thank YoteChusoipin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelChumphon, Manager at Novotel Chumphon Beach Resort&Golf, responded to this reviewResponded September 1, 2011

Dear Sir/Madam

Thank you for your valued feed back. If there is anything further which we could make your stay even a better one, please feel free to drop us a line. Once again, thank you for your patronage and the valued comments. We do look forward to have you back with us again in the very near future.

Sincerely yours
The Management

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Reviewed August 24, 2011

  • Stayed: August 2011, traveled with family
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Thank Gonzakun
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
NovotelChumphon, Manager at Novotel Chumphon Beach Resort&Golf, responded to this reviewResponded September 1, 2011

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Reviewed August 21, 2011

Stayed here as a stopover between Phuket and Bangkok. Have often thought of staying here, so I thought I would give it a try. What a disappointment! My route from the highway took me right through Chumpon, which was ugly and a waste of time. The rooms are okay, but the whole feel of the place is that it is slightly rundown. There is certainly very little to do and it is not right on the beach as one might expect. There is a road between it and the beach - and the beach is not worth visiting, anyway. Sol skip Chumpon and rather head for Hua Hin, where there are decent hotels.

  • Stayed: August 2011, traveled solo
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Thank peterxhosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NovotelChumphon, Manager at Novotel Chumphon Beach Resort&Golf, responded to this reviewResponded September 1, 2011

Dear Sir/Madam

Thank you for choosing Novotel Chumphon as a stopover between your Phuket and Bangkok trip. Sorry to hear that the route you took from highway was a complete waste of time. The road is under construction as the local authority is expanding for more lanes. On site, there is a 9 holes golf course, gym and a wellness where the clients can choose to spend their time relaxing. Another option would be islands day tour. Yes, the beach and the hotel are separated by the road which is similar to Pattaya, Jomtien beach as well as Patong beach in Phuket. However, should Novotel Chumphon in anyway be of service to you, please do not hesitate to let us know. We are looking forward to the pleasure of having you with us again in the near future.

Sincerely yours
The Management

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Additional Information about Novotel Chumphon Beach Resort&Golf

Address: 110 Moo 4,Paradonpab Beach,Paknam, Chumphon 86120, Thailand
Location: Thailand > Chumphon Province > Chumphon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 21 Hotels in Chumphon
Price Range: $50 - $71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Chumphon Beach Resort&Golf 4*
Number of rooms: 86
Official Description (provided by the hotel):
The Novotel Chumphon is a 4 star hotel on Parandonpab Beach, 15 km south of Chumphon along the southeast coast of Thailand. The perfect place for a dream holiday, the resort is easily accessible by road and rail and is 60 km by boat from Ko Samui. Set ona golf course, the hotel offers 86 rooms, excellent meeting facilities, two bars and two restaurants serving an array of local seafood and international cuisine. Guests enjoy direct beach access and the spectacular clear waters of the Gulf of Siam. ... more   less 
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Also Known As:
Novotel Chumphon Beach Resort And Golf
Novotel Chumphon Beach Resort & Golf Hotel Chumphon
Chumphon Novotel

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