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“Moldy place with bad staff.”
Review of Ella Tea Garden

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Ella Tea Garden
Ranked #111 of 153 Ella B&B and Inns
The Hague
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Moldy place with bad staff.”
Reviewed January 10, 2013

We stayed in the tea garden hotel for two days. We were forewarned by other travelers on both booking.com and tripadvisor, but since other places were all booked we booked in this hotel.
At first we believed we had a good deal since the room has a beautiful view.
However, after two days all the important details become apparent. Everything is falling apart, the shower is cold, and extremely molded. There is no wifi in the rooms all though the add says there is. You have to sit next to the router in the restaurant to get any wifi.
The staff is generally uninterested (we had to ask for towels and soap) and they try to take advantage of you by asking high prices for a drive to Tissa by lying about the duration of the drive and the knowledge of the driver. If you do not have to book here, please do not. There are nicer paces with better caretakers in Ella

Room Tip: If you have to be here, try the top room in the corner with a view to the ella rock. However, the ba...
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  • Stayed January 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Jogers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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176 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (28)
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English first
Level 5 Contributor
59 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed December 2, 2012

A good place to stay. Sit on the verandah, admire the views, have a drink and watch the sun go down. It's not what you'd call flash but it's quite comfortable in a plesant location. The rooms are fine, although the mozzie net is way too small, especially when it tries to cover two single beds. It's a bit of a trudge up the hill to get to it but what the heck it's good for you. It's also home to the only saussage dog in SL.

  • Stayed November 2012, traveled with friends
    • Value
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Helpful?
Thank Mindai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 18, 2012

We arrived at the Tea Garden after a 9 hour train journey from Kandy only to be told that the room we had reserved a number of days previously were no longer available! The bellboy informed us that they had one room left. We were shown to a dark and damp room behind the kitchen (with no washing or toilet facilities) and told that we could have it for a "discounted" price of 3500 rupees! There was nothing in the room but a tattered bed and a pile of rubbish in the corner.
When we were not happy with the room, the manager arrived (the owner's son) and admitted that the room was "not normally offered to tourists" (despite offering it to us at an exorbitant price).
The manager then told us that he had "called his friend" and had organized a nice cottage in the main street for the same price as the room we had originally reserved.

We were brought to a building site and shown an unfinished chalet. There was no hot water, the windows were broken, there were no curtains/blinds on the windows, etc. The owner was, of course, there to offer it to us for 4500 rupees a night (coincidentally, the price of the room we had reserved at the Tea Garden!).
After much searching around Ella, on our own, we finally managed to find an acceptable room later that evening in an alternative location.

The whole charade was nothing more than tourist exploitation by the Tea Garden. It was an embarrassing show from the owner and so-called manager.

  • Stayed January 2012, traveled as a couple
    • Service
Helpful?
3 Thank Niall F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ella hotels

Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 4, 2012

For us this was the best place we stayed in Sri Lanka. Excellent view, nice couche in front of our room, the best place to relax with our children after travelling around. And the children loved Renske! Don't expect too much comfort but enjoy the view, the peacefull surroundings and the food!

Stayed July 2012, traveled with family
Helpful?
Thank Jedidja K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guildford
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 2, 2012

Very friendly and helpful staff in a awesome setting but it was the most expensive place we stayed in during 3 weeks of travelling in Sri Lanka and was missing simple things like hot water, electricity sockets and bins.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
Reviewed October 24, 2012

One of the best places i ever visited in the country.Must visit town in the country.Excellent view.Food is little bit hot.But you can order western food as well.Good service. Specially the Manager Krish. Hope to visit nest year as well.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank travemads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 26, 2012

This was the best place we stayed while in Sr Lanka (and we stayed in 9 different guest houses). Ella itself is stunning though lots of building work going on so it may lose some of its charm. The Tea Garden has a lovely garden where you can sit facing a fabulous view, enjoying the best cup of tea ever. The rooms and bathroom were fine, the place very clean, and the staff friendly and helpful. We only stayed one night but could happily have stayed for longer.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank newton447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ella Tea Garden

Property: Ella Tea Garden
Address: No. 11 Wellawaya Road, Ella 90090, Sri Lanka (Formerly Tea Garden Holiday Inn)
Location: Sri Lanka > Uva Province > Ella
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Airport Transportation
Hotel Style:
Ranked #111 of 153 B&Bs / Inns in Ella
Price Range (Based on Average Rates): $
Number of rooms: 12
Reservation Options:
TripAdvisor is proud to partner with Agoda so you can book your Ella Tea Garden reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tea Garden Holiday Hotel Ella

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