We arrived here 'on spec' in March 2012, very tired and keen to find a room. We were given a family room and the views from the balcony/garden outside were spectacular. However, during the three days we were here it became increasingly apparent how unkempt the rooms were. We are fairly open minded and seasoned travellers (particularly in our youth) - now with a four year old child - but the bathroom was actually dirty and the mattresses and pillows did not bear inspection. These things become unacceptable when you are older and paying 4000 Rs a night. The staff were friendly enough and always kind to our son (as all Sri Lankans were), but the hotel needs a really good brush up in my opinion. Some french travellers we met stayed at Rock View, which we visited and was much cleaner.
To be fair though, the staff were helpful, breakfast is OK and they were helpful enough. It just needed to be much cleaner.
- Also Known As:
- Tea Garden Holiday Hotel Ella