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“Not worth the money”

Hotel Rose Valley Haridwar
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Hotel Rose Valley Haridwar
Ranked #34 of 89 Hotels in Haridwar
Pune, India
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Not worth the money”
Reviewed November 6, 2012

Rose Valley-Haridwar is the erstwhile Ginger-Haridwar. Being an ex-Ginger (ex-Tata Group) property, infrastructure was in place, and that was the belief with which we had booked. But thanks to lackadaisical management, the hotel seemed to be barely functioning.
I was with my wife, kid and parents. We had booked two rooms for two nights. Check-in staff seemed barely 10th pass, and absolutely disinterested in prepaid guests like us. On check-in, found one of the rooms semi-ready. On top of that, there was no water in one of the bathrooms. By this time, I had had enough. Using my Net-enabled phone, shot off a mail to the Chairman of Rose Valley group. Thanks to the mail, it took one hour for the staff to come up, apologise for the 'trouble caused', start the water and start taking an interest.
The hotel was under renovation when we were there. Overall, it had the look and feel of a failed hotel. If the management does not take things seriously, they are wasting their money in renovation.

Room Tip: Rooms do not have carpets - carry bathroom slippers with you. Bring your own car/taxi, as it is 2-3...
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  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ritujoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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23 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
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English first
New Delhi, India
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 29, 2012

We had stayed in this hotel (Room No 314) in June 2012 and recently in October 2012. The June experience was bad in the way that the washbasin tap was leaking, there was no shower gel, electric kettle was not working, all electric switches were loose (thus unsafe).

Staff was courteous and prompt though. On putting up our complaint (while checking-out) we were promised that the hotel (formerly Ginger) was under renovations and it would be new and improved in two-three months time.

Since I had a preference for Ginger hotels, we returned there in October 2012, only to find that the same problems existed. Some renovation was going and it was so disturbing. This stay was more uncomfortable.

Both the times, food was just okay. No tandoor item was available and the menu was too limited to satisfy the taste buds. They didn't even have any dessert to offer. Very limited choice.

As earlier, the reception staff 'promised' that the hotel would offer better services after the ongoing renovations. We aren't too sure about that. So, recommend that you avoid going to Rosevalley.

Being on the highway, it should be totally avoided if you are visiting Haridwar on some festival or special day for the holy dip (like Amavasya, Purnima, as per the Hindu calender). It took as two hours to reach the hotel from 1/2 a km distance...all because of it's location.

Room Tip: I wouldn't recommend this hotel, particularly if you have elderly and kids traveling along. Ther...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MuseIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, Delhi, India
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 22, 2012

before this recent stay -I thought as now Rose valley has take over the Ginger Hotel in haridwar -it must have improved --but alas ---Sorry to say that this has gone even worse.

No cooling in Rooms --Ac are very small size -not having proper cooling . In fact no cooling even in lobby or restarurant.

When I told them -staff seems to be helpless and had no answer. Frequent power cuts made it worse.

when I told them to clean the room -i was shocked to listen their responce --"Our policy is to clean the room only Once" . Even the house keeping person was reluctant to change the water glasses. Over all very horrible experience.

Room Tip: they are contructing new rooms -may be better then this on third floor
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rajivmalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Rose Valley Haridwar

Property: Hotel Rose Valley Haridwar
Address: Khasara No 48m/50m | Bopatwala Kalan, Haridwar 249401, India
Location: India > Uttarakhand > Haridwar District > Haridwar
Amenities:
Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #34 of 89 Hotels in Haridwar
Number of rooms: 100

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